We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available . And the delivery was on... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
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We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly]... Leggi di più
L'azienda ha risposto
From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of... Leggi di più
L'azienda ha risposto
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all... Leggi di più
L'azienda ha risposto
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Informazioni su Bensons For Beds - Orpington679
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Regno Unito
- 1689827956
4,8
Eccellente
483 recensioni
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Le persone hanno visualizzato anche
Staff polite and friendly very…
Staff polite and friendly very knowledgable and helpful woukd recommend to all my friends and family
17 agosto 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear that our staff were polite, friendly, very knowledgeable, and helpful. It's wonderful that you would recommend us to all your friends and family. Thank you for your kind words!
Team Bensons
Risposta di Bensons For Beds - Orpington679
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
Nik the salesman was 1st class
Nik the salesman was 1st class. so knowledgeable and very polite
15 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
Thank you for your kind review. It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service provided. We truly appreciate your feedback and your support.
the whole service was top class
the whole service was top class from start to finish NICK the sales person to the delivery crew was first class
12 agosto 2026
Risposta di Bensons For Beds - Orpington679
Thank you for your positive feedback. We’re pleased to know you had a great experience and appreciate you taking the time to share your comments.
Reassuring contact
I was contacted in good time regarding the delivery which was made within the timescale indicated, and the driver contacted me some 30 minutes before arrival - twice, as the first time the message didn’t get through owing to a poor signal.
The bed was assembled with minimum fuss.
9 agosto 2026
Risposta di Bensons For Beds - Orpington679
Hello Mr Shurgold,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you were kept well informed throughout the delivery process and that our driver went the extra mile to make sure you received the arrival update. It's also great to know that your bed was assembled quickly and with minimal fuss. We really appreciate your kind words and hope you're enjoying your new bed,
Megan | Customer Care Specialist🛏️
Excellent service from store to…
Excellent service from store to delivery.
This is our third bed from Bensons. Once again the service at the store was just right, informative and friendly. The bed and mattress were delivered on time and the delivery team took care in the installation plus removed our old bed and all wrapping. Great job.
1 agosto 2026
Risposta di Bensons For Beds - Orpington679
Thank you for your fantastic 5-star review! We're absolutely delighted to hear that your third experience with us, from the store to delivery, was excellent. It's wonderful to know that our store team was informative and friendly, and that the delivery was on time. We're especially pleased that our delivery team took such great care with the installation and the removal of your old bed and all the wrapping. We truly appreciate your continued loyalty!
Team Bensons
Great quality products and very knowledgeable customer service team
The store assistant was extremely knowledgeable and helpful. Very thorough in understanding our needs.
29 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear that our store assistant was extremely knowledgeable and helpful. It's wonderful that they were thorough in understanding your needs. Thank you for your wonderful feedback!
Team Bensons
Quality service in Orpington
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all pushy. Confident he helped us make the right choice and look forward to delivery in a couple of weeks.
29 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear you were delighted with the service provided by Nick! It's wonderful that they were knowledgeable and took the time to show you all the options without being pushy. We're confident you made the right choice and look forward to your delivery.
Team Bensons
Very good experience
Very good experience. The man at Bensons was very helpful and managed to order me a king sized mattress the same mattress I bought as a double a few years ago.
23 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear you had such a good experience! It's wonderful that our team member was very helpful and managed to order the king-sized mattress you wanted. Thank you for your feedback!
Team Bensons
Excellent service
12 luglio 2026
Risposta di Bensons For Beds - Orpington679
Thank you for sharing your positive feedback. We are happy you found our service excellent.
Risposta di Bensons For Beds - Orpington679
Thank you for your review! We're so pleased to hear that you found our approach informative and well-balanced. We always strive to provide a helpful experience without being pushy.
A really professional and efficient service
The customer advisor at the shop was very helpful, efficient and friendly.
I was kept informed as to the status of my order throughout.
The delivery was on schedule and the delivery crew informed me, about 45 minutes before their arrival, that they were on their way.
They were also efficient, friendly and considerate.
The whole experience was very professional and easy and I would have no reservations in recommending Bensons for Beds to others.
7 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear you had such a professional and easy experience with us! It's wonderful that our team provided helpful, efficient, and friendly service, and that your delivery was on schedule with excellent communication. Thank you for your kind recommendation!
The bed i wanted was not available
The bed i wanted was not available. Offered an alternative at slightly lower price.Very pleased with bed.
12 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're glad to hear that the alternative bed offered was to your liking, even though your initial choice wasn't available. Thank you for your understanding and positive feedback.
Great service and competively priced…
Great service and competively priced beds. Very helpful staff
10 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear you received great service and found our beds competitively priced! Thank you for highlighting our helpful staff.
The sales team at Benson's Orpington were brilliant!
I found the Divan Set I wanted on the Benson's website and visited the Orpington store to check it out and hopefully make the purchase. The Sales person and manager were very helpful and we soon agreed a final price and concluded the deal. The delivery crew kept in touch right up to delivery. The 2 delivery guys were very polite and efficient. My bedroom is in the upstairs of a converted Bungalow, with some tight corners, they managed the King sized mattress with ease!
6 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience in our Orpington store! It's wonderful that our team provided such helpful assistance and that the delivery crew managed the king-sized mattress with ease.
Team Bensons
A very helpful and knowledgeable man at…
A very helpful and knowledgeable man at the store I took his advise about my purchase and so glad I do the mattress is absolutely perfect and fantastic quality delivery guys very very polite and helpful service was perfect and store staff perfect too
6 luglio 2026
Risposta di Bensons For Beds - Orpington679
We are so pleased to hear you had such a perfect experience with us! It's wonderful that you found our team helpful and knowledgeable, and that your new mattress is absolutely perfect and fantastic quality.
Paul at the Orpington store was…
Paul at the Orpington store was extremely helpful in finding me the best mattress and TV Bed option for my needs. He answered all my questions and made the process seamless. I’d definitely recommend using Bensons for Beds for your purchase.
2 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear our team was extremely helpful in finding the best mattress and TV Bed option for your needs. It's wonderful that all your questions were answered, making the process seamless. Thank you for your recommendation!
Team Bensons
Good experience
Wide variety of mattresses to choose from. Knowledable staff who weren’t pushy or trying to upsell. Good experience overall.
1 luglio 2026
Risposta di Bensons For Beds - Orpington679
We're so pleased you found a wide variety of mattresses and that our staff were knowledgeable and not pushy. Thank you for sharing your positive experience!
Team Bensons
Great service of Max from Orpington…
Great service of Max from Orpington London Store - We had a great experience with Max at the Orpington store, who is friendly, professional and extremely helpful throughout the whole process, walked extra miles to understand our needs and offer options available. Highly recommended!
27 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
We are so glad to hear you had such a positive experience with our team member at the Orpington store. We appreciate your kind words!
Team Bensons
Great teams, excellent service
The team in the store were brilliant when we came to purchase our mattress, so patient and helpful and answered all of our questions and volunteered info we hadnt thought of.
The delivery team were also fantastic, they communicated ahead of time, they were so polite and helpful. They took their shoes off straight away and were so efficient with the delivery and removal, honestly we couldnt have asked for a better service overall
25 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
We're so pleased to hear about your excellent experience, from the helpful advice in-store to the smooth delivery. It's wonderful that our team provided such great service. Thank you for your kind words!
Team Bensons
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