From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfe... Leggi di più
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When choosing our ottoman bed we were given good advice from polite staff. Delivery was a week and Delivery was on time, and they took the bed to our room.
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Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... Leggi di più
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The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Northampton725
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, Regno Unito
- 1604752432
4,8
Eccellente
244 recensioni
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Excellent service and product
From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfect mattress for our needs.
Delivery was great as well. It arrived on time, and the driver Charles and his assistant Chichi were very polite and helpful and they carried the mattress in the room with care.
The mattress we got was great! It was a Sealy Edendale Backcare Extra Firm Mattress and it’s a great help for my back problems.
Overall, excellent service and great product! Highly recommended ⭐️⭐️⭐️⭐️⭐️
9 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Northampton725
We're so pleased to hear you had such a brilliant experience from purchase to delivery! It's wonderful that our sales team provided great guidance and that the delivery was on time with such polite and helpful service. We're especially glad the mattress is helping your back problems. Thank you for your high recommendation!
Team Bensons
Excellent service from ordering the new…
Excellent service from ordering the new mattress to the delivery.
6 luglio 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased to hear you received excellent service from the moment you ordered your new mattress right through to its delivery. Thank you for your kind feedback!
Paul was extremely patient and answered…
Paul was extremely patient and answered all our questions.
6 luglio 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased our team member was extremely patient and answered all your questions. Thank you for your kind words!
Invoice was confusing with item prices…Does your advertisement on returning a bed if not suitable state that there is a charge to do so??
Invoice was confusing with item prices added and removed.
5 luglio 2026
Risposta di Bensons For Beds - Northampton725
We appreciate you bringing the invoice confusion to our attention regarding prices and promotional codes are stated. We will review this.
When choosing our ottoman bed we were…
When choosing our ottoman bed we were given good advice from polite staff. Delivery was a week and Delivery was on time, and they took the bed to our room.
2 luglio 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased you received good advice from our polite staff when choosing your ottoman bed. It's wonderful to hear your delivery was on time and the team took the bed to your room!
We were listened to and not given a…
We were listened to and not given a hard sell. All pricing options were detailed for us to choose from
18 giugno 2026
Risposta di Bensons For Beds - Northampton725
We're so glad we could provide clear options without pressure. Thank you for this wonderful feedback!
Team Bensons
We were looking for a new mattress not…
We were looking for a new mattress not sure what we wanted we were helped by Paul in the Northampton store who was very helpful and wasn't pushy he had very good knowledge of all products.
8 giugno 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased our team provided helpful and knowledgeable assistance, ensuring you found the perfect mattress without feeling pressured. We appreciate your feedback!
Team Bensons
Excellent service
Excellent service. Great quality beds. Very quick set up. Delivery men Andrew and Janis were very quick and efficient and friendly and took our old mattress away.
25 maggio 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased you experienced excellent service and appreciate your kind words about our team's efficiency and friendliness. Thank you for your feedback!
Team Bensons
Risposta di Bensons For Beds - Northampton725
We appreciate your kind words.
Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish. Could not fault the salesman or delivery people 10/10
17 maggio 2026
Risposta di Bensons For Beds - Northampton725
We're so glad you received excellent service from start to finish! Thank you for the 10/10 feedback.
Team Bensons - Jess
From start to finish clear precise…
From start to finish clear precise instructions from buying the bed, mattress to notifying of delivery and making up the bed and taking away the old one.
17 maggio 2026
Risposta di Bensons For Beds - Northampton725
We're so pleased to hear that your entire experience, from purchase to delivery and setup, was clear and precise. Thank you for your wonderful feedback!
Team Bensons
Purchase of Two Beds
Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my many questions with much detail and a clear answer. I would certainly recommend Benson for Beds and Simon to friends and family.
2 maggio 2026
Risposta di Bensons For Beds - Northampton725
We're happy to hear that your experience buying two beds was smooth and effortless. It's great to know that our team member's knowledge and patience were helpful. Thank you for recommending us to friends and family!
Team Bensons
Risposta di Bensons For Beds - Northampton725
We are so happy to hear about your positive experience with your second purchase for your daughter! Thanks for your feedback.
Team Bensons
Risposta di Bensons For Beds - Northampton725
We're so glad that the advice provided was good and honest. We appreciate you taking the time to share your positive experience!
Team Bensons
Risposta di Bensons For Beds - Northampton725
Thanks for your feedback—we’re so pleased everything went smoothly,
Megan | Customer Care Specialist✨
What we wanted and within budget.
When we visited the store, we said what our budget was, we were shown only what was within our budget, those over our budget were mentioned but we didn't feel pressure to go over. We were also given time to try and discuss the pros and cons of each product.
30 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Northampton725
Thank you for your lovely feedback! We’re really pleased you felt comfortable sharing your budget, had the freedom to explore options, and were given time to properly weigh up what worked best for you — that’s exactly how it should be.
Thank you for your positive review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Northampton725
That’s great to hear — we’re so pleased your order and delivery were spot on!
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan | Customer Care Specialist!💜
Simon was very informative
Simon was very informative, he wasn't too pushy and guided us through the choices available.
We left feeling pleased with our purchase.
6 aprile 2026
Risposta di Bensons For Beds - Northampton725
Thank you for your feedback! 😊 We’re really pleased to hear Simon was informative, guided you through the options without any pressure, and helped you leave feeling happy with your purchase. We’ll be sure to pass this on to him!
Thank you for choosing us,
Megan | Customer Care Specialist💜
Risposta di Bensons For Beds - Northampton725
Thank you! 😊 We’re really pleased to hear you’re happy with the bed quality and found the staff very good. Your feedback is much appreciated,
Megan | Customer Care Specialist💜
Paul was a very polite well informed no…
Paul was a very polite well informed no pressure sales person
Would recommend again 👍😊
26 marzo 2026
Risposta di Bensons For Beds - Northampton725
Thanks so much! Paul will be over the moon to hear this — polite, knowledgeable, and zero pressure is exactly what we aim for. Appreciate the recommendation,
Megan | Customer Care Specialist
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