The luton store from management to all staff were extremely kind , I had a certain budget and terminally ill husband. They made sure from explaining the products price and delivery was all handled smo... Leggi di più
Sede
Cambia sedeUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
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Excellent friendly service from moment we walked into Luton store to when bed delivered. Certainly use again. Good range to choose from and no pressure applied. Delivery very efficient.
Firstly I'm so excited with thier staff, any time i got to their place I'm always welcome. Their staff are well trained and professional. Secondly, their delivery service is excellent and exception... Leggi di più
I've just collected my order today 5/04/25, to my disappointment I've just discovered that the Mattress was refurbished, this was not mentioned at the time of purchase, the assumption given was tha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Luton222
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Regno Unito
- 1582507626
4,9
Eccellente
390 recensioni
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Le persone hanno visualizzato anche
Pratyicia was fantastically helpful and…
Pratyicia was fantastically helpful and was able to help us in our decision on what bed to buy. She also presented the financial options well so that we could make decisions appropriate to our circumstances.
14 ottobre 2026
The staff who attended to me was very…
The staff who attended to me was very patient and able to answer all questions asked in order to get my product I needed.
11 ottobre 2026
The luton store from management to all…
The luton store from management to all staff were extremely kind , I had a certain budget and terminally ill husband. They made sure from explaining the products price and delivery was all handled smoothly. A big shout out to the store manager in luton for his excellent service and asset to the company .❤️
27 luglio 2026
Excellent friendly service from moment…
Excellent friendly service from moment we walked into Luton store to when bed delivered. Certainly use again. Good range to choose from and no pressure applied. Delivery very efficient.
10 ottobre 2026
Reliable
Great customer service.Put my bed together in no time.Delivered on the date expected. I would recommend Bensons .
8 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The assistant
The assistant, Eswa Ali, was very helpful and left us to make our decision with information, but no pressure.
10 ottobre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your kind words! We're thrilled to hear that Eswa provided you with helpful information while allowing you to make your own decision. Our goal is to create a comfortable experience for our customers. We appreciate your feedback and hope to see you again soon,
Megan | Customer Care Specialist
Firstly I'm so excited with thier…
Firstly I'm so excited with thier staff, any time i got to their place I'm always welcome. Their staff are well trained and professional.
Secondly, their delivery service is excellent and exceptional. I love their service. The product is 💯 quality 👌 and since I've gotten for my daughters they have been excited.
8 ottobre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your kind words! We're thrilled to hear you had a great experience with our service. Our team works hard to ensure every customer is satisfied, and your feedback motivates us to keep improving. We look forward to serving you again soon!
Bensons for Beds
Helpful assistance from Esha, relaxed atmosphere in store, good choice of beds and range of prices and offers.
Ordered a new bed, if all goes well with delivery then happiness will be complete! 😊
2 ottobre 2026
Non scritta su invito
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're thrilled to hear that Esha provided helpful assistance and that you enjoyed our relaxed atmosphere. We appreciate your order and are confident you'll love your new bed. If you have any questions about delivery, feel free to reach out. Happy sleeping!
Risposta di Bensons For Beds - Luton222
Thank you for your feedback! We're glad you received personalized attention during your visit. We strive to provide excellent service to every customer. We hope to see you again soon for another great experience!
Really helpful salesman
Really helpful salesman, said he’d beat Dreams price and he did hands down.
Gave me a delivery date I wanted.
The two delivery drivers done a great job on my ottoman and extremely pleased with the product and service.
28 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your fantastic review! We're thrilled to hear that our salesman exceeded your expectations and that our delivery team did a great job. Your satisfaction is our priority, and we’re glad you love your ottoman. We look forward to serving you again!
Flawless from start to finish
Whole process from start to finish was flawless. In the shop Stephen was patient, knowledgeable, had an very amazing mattress device that helped assess what type of mattress we needed. Found the perfect igel mattress that has been like sleeping of clouds since we've had it. We've used benson for 3 beds so far. Delivery came on the day it projected from the start. The time slot was accurate, we had a phone call 30 minutes before. The crew assembled the bed. They were a very polite and comical duo. Super king full size headboard went up the stairs with no issues, along with the other parts. Assembled very well. Took away the packaging, care instructions were well explained. Can't fault any part of the process. I've never slept better in my life. My back is healing and the matress has helped us both settle before bed with no arguing. What a fabulous bed, its an instant calming device.
31 agosto 2026
Risposta di Bensons For Beds - Luton222
Thank you for your fantastic review! We're thrilled to hear about your flawless experience with us and that you're enjoying your new igel mattress. It's great to know that our team made the process smooth and that the mattress is helping you sleep better. We appreciate your support and look forward to serving you again!
Great customer service !
20 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Our team works hard to ensure every customer feels valued. We look forward to serving you again soon!
Benson beds luton
As soon as we stepped in benson for beds was made to feel comfortable the staff was so friendly and helpful we got to test all mattresses before becoming to our decision and the bed we brought was just perfect and exactly what we was looking for keep up the good work
Kindest regards
22 settembre 2026
Risposta di Bensons For Beds - Luton222
We're so pleased to hear that you felt comfortable and that our staff were friendly and helpful during your visit. It's wonderful that you were able to test all the mattresses and find the perfect bed. Thank you for your kind words!
Team Bensons
Staff very helpful knowledgeable…
Staff very helpful knowledgeable straight forward experience
18 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're so pleased to hear that you found our staff helpful and knowledgeable, and that you had a straightforward experience with us. We truly appreciate your positive feedback!
Team Bensons
Great staff
Great staff, Steven helped us find the right mattresses. Couldn’t recommend him enough. Not pushy at all.
15 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're thrilled to hear that Steven provided you with excellent service and helped you find the perfect mattress. Our team strives to create a comfortable shopping experience, and your recommendation means a lot to us. We hope you enjoy your new mattress!
Shameela was very helpful
Our sales assistant Shameela was very helpful & supportive with my purchase of my new bed. Very happy & satisfied.
11 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're delighted to hear that our sales assistant was so helpful and supportive with your new bed purchase. It's wonderful to know you are very happy and satisfied.
Team Bensons
The staff at Bensons for Beds were…
The staff at Bensons for Beds were extremely helpful with my final decision on buying the bed. I would like to say a special thankyou to Patrycja for her helpfulness. I was kept informed throughout the whole process of the bed being made. The delivery service was excellent too.
3 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're thrilled to hear that Patrycja and our team provided you with excellent service and kept you informed. It's great to know you had a positive experience with your bed purchase and delivery. We appreciate your support and hope you enjoy your new bed!
Very nice experience
Very nice experience, very friendly and professional. I bought all my beds and mattresses from there. I really recommend.
5 settembre 2026
Risposta di Bensons For Beds - Luton222
Hi Ciprian,
Thank you for your wonderful review! 😊
We're delighted to hear that you've had such a positive experience with us and that you've chosen us for all your beds and mattresses. That's a huge compliment for us!
It's great to know that you found our team friendly, professional, and helpful throughout your visits. Thank you also for your recommendation. It means the world to us and helps other customers shop with confidence.
Wishing you many years of comfort and restful sleep ahead,
Megan | Customer Care Specialist
The staff was very informative
The staff was very informative, asked what type of bed we were after, and also a great variety of mattresses.
4 settembre 2026
Risposta di Bensons For Beds - Luton222
Thank you for your wonderful review! We're thrilled to hear that our staff was helpful and that you enjoyed our variety of mattresses. We strive to provide the best service and products for our customers. We hope to see you again soon!
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