Managed to get 4 different discounts saving a fair amount of money. Assistant in the shop was helpful and knowledgeable without pressured selling. Delivery was on time and assembly was quick.
L'azienda ha risposto
Sede
Cambia sedeUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Scopri cosa dicono le persone
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Leggi di più
L'azienda ha risposto
Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Leggi di più
L'azienda ha risposto
We were left to browse the store, after being asked initially if we needed any help. The staff were discretely just to hand if we had needed any advice. Once we had made our decisions, we were offer... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Lancaster122
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Regno Unito
- 1524389334
4,9
Eccellente
326 recensioni
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My recent experience in store
When I arrived in store I was greeted by a young man called Sid. This man was very polite and had a friendly attitude which put me at ease. He was very knowledgeable about the different types of mattress I was looking at and was able to explain which would best suit myself. Overall I was very satisfied with my experience and think Sid made my decision a lot quicker and easier.
17 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Lancaster122
Thank you for taking the time to share your positive experience with Sid in our store! Our team takes pride in providing friendly and knowledgeable service, and we're glad to see that reflected in your visit. We're happy that Sid was able to assist you in finding the perfect mattress and make your decision easier. We hope to see you again soon!
Great customer service The manger was excellent he was not too…
The manger was excellent he was not too pushy but provided the information we needed to make an informed choice about the type of of mattress to purchase. He was knowledgeable and friendly.
16 aprile 2025
Risposta di Bensons For Beds - Lancaster122
Thank you so much for taking the time to share your positive experience with our manager! We strive to provide excellent customer service and are thrilled to hear that he was knowledgeable and helped you make an informed decision. We truly appreciate your business!
Visited the store in Morecambe looking…
Visited the store in Morecambe looking for a suitable mattress replacement for our small caravan room. Really helpful advice from Mo and a small double purchased which will be the perfect fit for the small room.
16 aprile 2025
Risposta di Bensons For Beds - Lancaster122
Thank you for choosing our store for your mattress needs! We're thrilled to hear that Mo was able to provide helpful advice and that you found the perfect fit for your caravan. We can't wait for you to try out your new mattress and hope to see you again soon! 🛏️ #HappyCaravaning
Very helpful
Mo helped me find the right mattress, he asked the right questions and gave me time to decide. Brilliant service
15 aprile 2025
Risposta di Bensons For Beds - Lancaster122
Thank you for sharing your wonderful experience with Mo! We are delighted to hear that he provided you with excellent service and helped you find the perfect mattress. We value your satisfaction and hope to see you again soon!
Both of the staff were very friendly…
Both of the staff were very friendly and extremely helpful.
2 aprile 2025
Risposta di Bensons For Beds - Lancaster122
Thank you so much for your positive feedback! We are thrilled to hear that our staff was able to provide you with a friendly and helpful experience. We strive to provide excellent customer service and we are glad it didn't go unnoticed. We look forward to seeing you again soon! 😀
A Good place to shop
Helpful and pleasant he could not be enough for me he was very good at his job well done
31 marzo 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that you had such a positive experience. We appreciate you letting us know that our service met your needs so well. Thank you, Megan at Customer Care
Excellent service in the Lancaster store
Buying a bed and mattress from the Lancaster store was a great experience. The choice of stock was excellent. Debra was so helpful and friendly and was instrumental in us selecting what we did. She couldn’t have been more supportive. Thank you Debra!
30 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that you had such a positive experience in our Lancaster store. It's great to know that our team member was so helpful during your visit and that you were pleased with the selection. Thanks for your feedback, Megan at Customer Care
Efficient and friendly
28 marzo 2025
Risposta di Bensons For Beds - Lancaster122
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! Sleep well, Megan at Customer Care
Friendly staff who don’t overwhelm you
Very nice staff who didn’t hammer us with information they just let us know the was there to help and go be called over when needed. Also explained everything clearly to us and made it a lot easier for us.
25 marzo 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that our staff provided the perfect balance of support and space for you. We appreciate you acknowledging their clear explanations, which made things easier for you. Take care, Megan at Customer Care
Helped by Mo very professional and…
Helped by Mo very professional and helpful, very knowledgeable about product, would definitely recommend.
16 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Lancaster122
We appreciate your positive feedback! We're so glad that our team member was professional, helpful, and knowledgeable. We value your recommendation, Megan at Customer Care
Very obliging delivery men
My kingsize mattress arrived on the allocated date. I was kept informed of the expected time of delivery. The two delivery men worked hard to get the mattress into my desired place with my tiny staircase. Thank you so much 🤩
12 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that your kingsize mattress arrived on time and that you were informed of the delivery. We appreciate you acknowledging the delivery team's hard work navigating your staircase to place the mattress where you wanted it. Thanks so much for choosing us, Megan at Customer Care
Risposta di Bensons For Beds - Lancaster122
We appreciate your kind words! We are so pleased to hear that our team was supportive for you. Thank you for your feedback, Megan at Customer Care
All staff were really helpful and the…
All staff were really helpful and the communication was excellent from start to finish
14 marzo 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that our helpful team provided excellent communication throughout your experience. Thank you for your positive feedback, Megan at Customer Care
Risposta di Bensons For Beds - Lancaster122
Amazing feedback. Thank you so much for giving us 5 stars! Take care, Megan at Customer Care
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that you found our adviser helpful. Thank you for your feedback; we appreciate it, Megan at Customer Care
Risposta di Bensons For Beds - Lancaster122
We appreciate you sharing your positive experience! We are so glad our staff was helpful and friendly to you. Thank you, Megan at Customer Care
Was impressed with Customer Service
Was impressed with Customer Service, Mo and Sid were able to help with our queries regarding a recent TV bed purchase (more TV setup than bed but it was helpful) sort us with some bedside cabinets and show us a new bed which Sid was building and we could well be purchasing in the next few months.
20 febbraio 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that our customer service team was able to assist with your TV bed and help you find bedside cabinets. It's great you got to preview an upcoming bed! We appreciate your feedback and potential future purchase. Take care, Megan at Customer Care
Buying a new bed base.
I had ordered the wrong sized mattress for my bed base which resulted me in having to buy a new base for my bed. The salesman was neither sympathetic or apologetic because of the situation I was in but he was very good at selling beds.
21 febbraio 2025
Risposta di Bensons For Beds - Lancaster122
We appreciate your feedback and are sorry to hear about the trouble with your mattress size. We will address your concerns regarding the service you received while making your purchase. Thank you for bringing this to our attention, Megan at Customer Care
Got what we came for !
We were left to browse the store, after being asked initially if we needed any help. The staff were discretely just to hand if we had needed any advice. Once we had made our decisions, we were offered some finalising advice before Debra completed our sale in an efficient and knowledgeable manner, assisted briefly by the other pleasant member of staff on duty
12 febbraio 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that you enjoyed your shopping experience with us. It's great to know our staff were available but not intrusive, and that the advice offered was helpful. Thank you for your positive feedback, Megan at Customer Care
Bedroom furniture
Recently I have purchased my property and I wasn't sure what mattress would be suitable for me. One of the staff called Mo has been very patient, kind and went through all the options and mattresses to find the perfect one. Also he was very helpful with ideas and I was very pleased because I could choose what bedroom furniture I would need . Thank you very much for making more easy for me.
10 febbraio 2025
Risposta di Bensons For Beds - Lancaster122
We're happy to hear that our staff was patient and helpful in guiding you through the mattress selection and bedroom furniture options. We appreciate your positive feedback and are glad we could make the process easier for you.
Take care, Megan at Customer Care
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