Friendly and helpful staat the store, abke to lay and try many mattress and pillows. Also used the bed that analysed which mattress suited my body which was useful. Kept me regular updated via email... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We were looking for a replacement mattress but were right at the beginning of the search and decided to pop out to our nearest bed store for an initial look - Bensons For Beds (although we thought it... Leggi di più
L'azienda ha risposto
The Bensons for Bed delivery experience was excellent. They informed 3 days before the delivery, they arrived on time as promised to deliver and assemble the bed and look after the new mattress. Very... Leggi di più
Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Harrogate236
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Regno Unito
- 1423536017
4,9
Eccellente
251 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Bensons For Beds - Harrogate236
Thank you so much! 😊 We’re really glad you enjoyed the great service and found our team helpful. We truly appreciate you taking the time to share your feedback!
Your thoughts help us grow—thank you!
Megan at Customer Care
Straightforward purchase of sofa bed…
Straightforward purchase of sofa bed with delivery arrangements
8 gennaio 2026
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that your sofa bed purchase and delivery went smoothly. Thank you for your positive review – Lauryn at Customer Care 💜
From start to finish a perfect experience!
From start to finish, a perfect experience.
In the shop we were greeted warmly, offered assistance and helped with a first priced bed. Paperwork completed and delivery booked all within an hour…
Andy and andy were great at delivery. They called ahead, cracked on and got the bed sorted quickly! Cleared away all rubbish and got on their way. Superb service from professionals.
16 dicembre 2025
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that you had a perfect experience from start to finish. It's great to know that you were greeted warmly and received helpful assistance in our shop, and that our delivery team provided superb service. Thank you for your positive review – Lauryn at Customer Care 💜
From a sceptic to a convert!
From a sceptic to a convert!
Really, really great staff and service from start to finish. Couldn’t recommend them enough and frankly staggered in this day and age!
15 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and are so glad we could exceed your expectations. Thanks for the great feedback!
Appalling sale and customer experience
Appalling sale and customer experience. Delivery team were good though
15 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Harrogate236
We regret your dissatisfaction with the sale and experience. We appreciate the delivery team feedback and will review your comments.
Richard in Harrogate store was very…
Richard in Harrogate store was very knowledgeable and helped me to choose the right mattresses. Highly recommend
28 novembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that the assistance provided in choosing the right mattresses met your needs and is exactly what we strive to do everyday!
Team Bensons - Keaton
Excellent service from our experience…
Excellent service from our experience in the Harrogate showroom, communication before delivery and the actual delivery itself
27 novembre 2025
Risposta di Bensons For Beds - Harrogate236
We’re delighted to hear you experienced great service and found our team helpful and the delivery went smoothly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
Having just received my new bed
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason and Steve plus all rubbish removed. So many thanks to Shirelle in particular who organised everything without hassle.
Shirelle & bensons beds take a bow you are both fantastic.
5 dicembre 2025
Risposta di Bensons For Beds - Harrogate236
Thank you for sharing such wonderful feedback! We’re delighted to hear your experience was first class from start to finish. It’s great to know Jason and Steve handled the installation efficiently and removed all packaging, and that Shirelle made the process hassle-free. We’ll be sure to pass on your kind words—they’ll be thrilled! 💜 Thank you for your positive review – Lauryn at Customer Care
Sleepwell
IWe could not fault the experience when looking for a sofabed . The sales man was very helpful . He opened the bed for us to apprieciate the size and to give us instructions on how the bed is coverted to a bed from sofa . So easy ,wonderful The saleman was not pushy in anyway and would answer any questions we had .
5 dicembre 2025
Risposta di Bensons For Beds - Harrogate236
Thank you for sharing your experience! We’re delighted to hear that our team member provided clear guidance and demonstrated the sofa bed for you, making the process simple and stress-free. It’s great to know you felt supported without any pressure. 💜 Thank you for your positive review Judith – Lauryn at Customer Care.
Very attentive sales assistant and very…
Very attentive sales assistant and very helpful delivery drivers
8 dicembre 2025
Risposta di Bensons For Beds - Harrogate236
We’re thrilled to hear our sales assistant was attentive and that the delivery drivers provided such helpful service! Teamwork makes all the difference. 💜 Thank you for your positive review Annabel – Lauryn at Customer Care
Knowledgeable manager harrogate store
4 dicembre 2025
Risposta di Bensons For Beds - Harrogate236
We're glad you found the manager knowledgeable. We appreciate your positive feedback and time!
– Thank you, Jess- Team Bensons
Easy and successful shopping experience
I was looking for a new mattress. The sales person, Shirley, was very helpful and informative. I found a mattress and also a bed due to them both being reduced. I was offered 0% finance and details printed out for me to review before deciding to buy. I went back a week later and placed the order.
25 novembre 2025
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that you found our team member helpful during your mattress search. It's great you found a mattress and bed that suited your needs and that the finance details were useful. Thank you for your positive feedback.
Risposta di Bensons For Beds - Harrogate236
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it a lot.
Wide range of mattresses.
Shirelle was very friendly and helpful and recommended that we should lie on test bed to establish how firm we wanted the mattress to be.
20 novembre 2025
Risposta di Bensons For Beds - Harrogate236
We’re so glad Shirelle gave helpful advice and made your experience comfortable and informative.
We hope to welcome you back soon!
Megan at Customer Care
Excellent staff who didn’t put you…
Excellent staff who didn’t put you under pressure to buy and was very knowledgeable about the products
18 novembre 2025
Risposta di Bensons For Beds - Harrogate236
We appreciate your positive feedback Sarah! We're happy to hear that you found our staff knowledgeable and felt no pressure to buy. Thanks for sharing your experience,
Megan at Customer Care
Excellent Service
The moment from ordering (12/9/25) (Ann) to delivery 30/10/25) (Ryan and Karl)went so well. We were told when the beds would arrive and everything went so smoothly .
Thank you!
12 settembre 2025
Risposta di Bensons For Beds - Harrogate236
We're happy the process, from ordering to delivery, went smoothly. We appreciate your feedback and are glad everything went so well!
Thanks for choosing us – we hope to serve you again in the future,
Megan
Customer Care Team
Very good all round experience!!!
Very good all round experience with Bensons!
Shirelle was so helpful and gave us lots of time to test out various mattresses and bed bases. There was also a testing air-bed that indicated our firmness preference.
Everything following our decision to buy and the following communication has been excellent.
We look forward to the arrival of bed and mattress in six weeks.
28 ottobre 2025
Risposta di Bensons For Beds - Harrogate236
We're happy to hear that you had a very good experience! It's great to know that you found our team member helpful and that you were able to find your perfect mattress. We appreciate your positive feedback and look forward to delivering your new bed and mattress.
See you soon—we’ll have the kettle on!
Megan at Customer Care
Risposta di Bensons For Beds - Harrogate236
We are happy to hear that you found our team to be informative and courteous. We appreciate your positive feedback,
Megan
Customer Care Team
Very friendly and understanding service…
Very friendly and understanding service by Richard
21 ottobre 2025
Risposta di Bensons For Beds - Harrogate236
We are happy to learn that you received very friendly and understanding service. We appreciate you sharing your positive experience!
Wishing you all the best until next time,
Megan at Customer Care
Risposta di Bensons For Beds - Harrogate236
We appreciate you letting us know that our staff was friendly and helpful! We are so happy to hear about your positive experience.
Thank you for your review – Lauryn at Customer Care 💜
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.