Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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The salesman in the shop was polite informative and very friendly. We felt under no pressure to make a purchase and were allowed to roam around ourselves looking at the bases and mattresses, then retu... Leggi di più
L'azienda ha risposto
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... Leggi di più
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My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Leggi di più
Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Hamilton447
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Regno Unito
- 1698426483
4,9
Eccellente
334 recensioni
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Le persone hanno visualizzato anche
Great products great staff
31 luglio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you so much for your kind words! We are glad to hear that you are satisfied with our products and our staff. We strive to provide the best service and products for our customers. We appreciate your support and hope to see you again soon! Megan at Customer Care
Excellent service in the Hamilton…
Excellent service in the Hamilton store.
Staff were very helpful and knowledgeable.
There was no pressure on me at all.
30 luglio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words and for choosing our Hamilton store for your recent visit! Our team takes pride in providing excellent service and being knowledgeable to assist our customers. We're glad to hear that you felt no pressure during your experience. We appreciate your feedback and hope to see you again soon, Megan at Customer Care
We could easily have bought online…
We could easily have bought online however went to the Hamilton branch. The people who work in this branch are lovely. So helpful. Really knowledgeable about the products. We ended up buying more products then we first thought. There was a good incentive on. I’d definitely return when I need to re-new my mattress. First class customer service from Cameron.
30 luglio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for choosing our Hamilton branch! We are thrilled to hear that our team provided exceptional customer service and helped you choose the perfect products. We appreciate your support and look forward to seeing you again in the future, Megan at Customer Care
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words about our service in the Hamilton shop! We are dedicated to providing top-notch service to our customers and we're thrilled to hear that you had a fantastic experience. Your satisfaction is our top priority and we look forward to seeing you again soon, Megan at Customer Care
Alan @Hamilton Bensons For Beds was…
Alan @Hamilton Bensons For Beds was very helpful and gave me a great deal. I would highly recommend purchase from the store @Hamilton.
13 luglio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words, we are glad that you had a positive experience with Alan at our Hamilton location! We strive to provide excellent customer service and value for our customers. Thank you for recommending our store, Megan at Customer Care
Risposta di Bensons For Beds - Hamilton447
Thank you so much for your kind review! We strive to provide the best service possible and are thrilled to hear that our team's friendliness, knowledge, and good advice have made a positive impact. Thanks for choosing us, Megan at Customer Care
Excellent service at the branch at…Hamilton
Excellent service at the branch at Hamilton.
Staff go out there way to help you
Even built the bedroom side drawers, the staff are like a family there.
24 giugno 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words! We are thrilled to hear that our staff provided excellent service and went above and beyond to assist you. Our team prides themselves on being like a family, and we are happy to make your experience a positive one. Thank you for choosing us. Take care, Megan at Customer Care
Drivers were very pleasant and very …
Drivers were very pleasant and very efficient. Delivered before window time. Was well packed and easy to assemble. Highly recommend Bensons for Beds. Shop staff in Hamilton were very friendly and helpful.
20 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Hamilton447
We appreciate you sharing your positive experience with us Rona! We're happy to hear that our delivery team was efficient and friendly, and that assembly was easy. Thank you for recommending us, Megan at Customer Care
Mattress search
Great service from the start of my mattress search to delivery
10 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Hamilton447
We're glad you enjoyed your experience, from the beginning of your mattress search to the delivery. Thank you for your positive feedback, Megan at Customer Care
I couldn’t have asked for more!
I couldn’t have asked for more. We had been in to Bensons previously, straight away Bozena remembered us & the fact that we liked a firm mattress. She took time to walk us round all the ottoman options, showing us the different options online too. She then took great care to help us select our mattress & pillows. She was friendly & helpful, I would recommend them to anyone.
29 maggio 2025
Risposta di Bensons For Beds - Hamilton447
We're happy to hear that you had such a positive experience! It's great to know that our team member remembered your preferences and provided helpful guidance in selecting the perfect mattress and pillows. We appreciate your recommendation, Megan at Customer care
good customer service
good customer service, good communication and welcoming environment
11 maggio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for the positive review! We are glad to hear that our customer service, communication, and environment have exceeded your expectations. We strive to make every customer's experience enjoyable and welcoming. We appreciate your support and look forward to serving you again in the future.
Excellent service throughout.
The manager was very knowledgeable and helpful when I was choosing a bed and mattress for my autistic adult son. They kept me up to date with delivery information and the bed etc arrived on time. The delivery team were lovely and built the bed in no time, then removed the old divan and mattress as planned. The bed looks great. The whole process was very smooth.
9 maggio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for taking the time to share your experience! We are passionate about providing exceptional service and are glad to hear that our team was able to assist you in finding the perfect bed for your son. It was a pleasure to work with you and we hope to see you again in the future! #CustomerSatisfaction #SmoothProcess #Grateful
The woman was fantastic very helpful…
The woman was fantastic very helpful indeed couldn’t do enough to help choosing our new mattress she is an asset to bensons
7 maggio 2025
Risposta di Bensons For Beds - Hamilton447
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that our team member provided you with excellent service and helped you find the perfect mattress. Sleep well,
Team Bensons💜
Terrific staff
The staff in this shop went above and beyond to help with my order. They were polite and friendly throughout, a pleasure to deal with.
23 aprile 2025
Risposta di Bensons For Beds - Hamilton447
Thank you so much for your kind words! We are dedicated to providing exceptional customer service and are thrilled to hear that our team went above and beyond to assist you. It was a pleasure to welcome you into our store. Sleep well, Team Bensons💜
helpful
I recently had the pleasure of purchasing two single beds from Benson Beds, and I couldn’t be happier with the experience. From the moment I walked into the store, I was greeted with excellent customer service. A special shout-out to Cameron, the salesperson who assisted me. He was incredibly knowledgeable about the range of beds and took the time to understand my needs for my teenagers.
Cameron was very patient and guided me through the various options, explaining the pros and cons of each, which really helped me make an informed decision. His expertise made the process so much easier, and I felt confident in my choices. He even helped with recommendations on the best mattress for comfort and durability.
The beds themselves are fantastic quality, and my teenagers love them! I’m extremely satisfied with both the products and the overall customer service at Benson Beds. I highly recommend them, and Cameron in particular, from the hamilton branch if you’re in the market for new beds or furniture!
21 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words! We're so happy to hear that you had a fantastic experience with us and that our team, especially Cameron, provided excellent customer service. We take pride in offering high-quality products and knowledgeable staff, and we're thrilled that your teenagers love their new beds. Thank you for recommending us, and we hope to see you again soon! - Team Bensons 💜
Excellent Customer Service from the Hamilton Store
The service we received from Bozena was excellent. She took the time to discuss all our options and help us make the correct choice for our order.
19 aprile 2025
Risposta di Bensons For Beds - Hamilton447
Thank you so much for your kind words! We are delighted to hear that you had a great experience with our team member, Bozena. We pride ourselves on providing top-notch service and making sure our customers receive the best possible outcome. Thank you for choosing us! - Team Bensons 💜
Risposta di Bensons For Beds - Hamilton447
Thank you for taking the time to leave us a review! We are so glad our staff was able to assist you. We strive to provide the best customer service and it's lovely to hear we achieved that for you. We appreciate your support!
Excellent service.
Special mention to delivery and assembly team, Gary and Dave. Couldn't have been more professional and friendly. Bed and mattress arrived on time. Top quality. No complaints.
17 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Hamilton447
Thank you for leaving such a positive review! We are so happy to hear that Gary and Dave provided exceptional service during your delivery and assembly. We take pride in delivering top-quality products with a professional and friendly attitude. We appreciate your business and hope you enjoy your new bed and mattress!
Great service from the store manager…
Great service from the store manager Alan. He went above and beyond to help me.
16 aprile 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for your kind words! We are delighted to hear that Alan provided exceptional service. Our team is committed to going above and beyond for our customers. Come back soon!
The sales person was very helpful and…
The sales person was very helpful and explained any questions that I asked her about.
5 aprile 2025
Risposta di Bensons For Beds - Hamilton447
Thank you for taking the time to share your experience! We're so happy to hear that our salesperson was able to assist you and answer all of your questions. We hope to see you again soon!
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