The salesperson Lee was exceptional, he put up with all our questions and tour of just about every bed in the shop! He was friendly and knowledgeable and helped us decide (after about an hour!) on th... Leggi di più
Sede
Cambia sedeUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Lee in Grimsby was extremely knowledgeable, patient and helpful. Lovely customer service, an excellent range of beds and accessories to choose from and all options and extras explained. Our second u... Leggi di più
L'azienda ha risposto
Outstanding customer service received at Grimsby store. I have been decided to buy somewhere else where I have seen cheaper matress, however after approach from very polite and knowledgable gentleman... Leggi di più
L'azienda ha risposto
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
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- Negozio di materassi
Informazioni su Bensons For Beds - Grimsby694
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Regno Unito
- 1472403088
4,8
Eccellente
250 recensioni
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Le persone hanno visualizzato anche
Customer service was amazing
Customer service was amazing. Think his name was Adrian who was extremely helpful
19 luglio 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased you found our customer service amazing and our team member extremely helpful. Thank you for your kind words and positive feedback!
Thank you for your review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Grimsby694
We're so pleased to hear that you received excellent advice without feeling any pressure. That's exactly the kind of experience we aim to provide for all our customers. Thank you for your wonderful feedback!
Team Bensons
Great service and advice in the shop
Great service and advice in the shop, regular updates and the delivery team were professional and friendly
3 luglio 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased you received great service and advice in the shop, along with regular updates. It's wonderful to hear our delivery team was professional and friendly. Thank you for your kind feedback!
The service I received initially in…
The service I received initially in store at Grimsby with theme salesman Adrian and then the delivery all really straightforward and professional
5 luglio 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased to hear that your experience in-store and with the delivery was straightforward and professional. Thank you for your kind feedback!
Excellent experience with Lee
Excellent experience with Lee, at Grimsby. Very helpful and not pushy.
6 luglio 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased you had an excellent experience and found our team helpful and not pushy. Thank you for your wonderful feedback!
They have all been very helpful and…
They have all been very helpful and pleasant all the way through from buying the bed to the delivery and making it excellent service
29 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased our team was helpful and pleasant throughout your experience, from buying to delivery. Thank you for your wonderful feedback!
Team Bensons
shop staff very good
shop staff very good , bed delivered on time and delivery people very good.
25 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased our staff and delivery team were very good. Thank you for your feedback!
Team Bensons
Fabulous service
Honestly, I just popped in the Grimsby shop to have a look and to get an idea as my son needed a new double bed.
There was no pressure from the salesmen.. But what lovely Chaps.. Everything was fully explained.. My son laid on the machine to help with the correct mattress.. Looked at lots of beds and a good selection of suitable mattress.. By the time we had finished and there was no pressure, all my choice, we came out with a strong divan, beautiful headboard, fabulously comfortable Slumberland mattress, an all season quilt, protectors, i-gel pillows and mattress dust mite spray.. Had a lovely hour having a giggle with Marcus and Adrian.. And im sure Bensons till was happy too by the time i had finished.. Very happy with the service and the products.. Bed to be delivered soon.
22 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We are so pleased to hear about your wonderful experience at our Grimsby shop! It's fantastic that our team provided such a helpful and pressure-free environment, ensuring you found the perfect bed for your son. We appreciate you sharing your positive feedback and look forward to your delivery.
Team Bensons
Risposta di Bensons For Beds - Grimsby694
We are so pleased our team was informative and not pushy. Thank you for sharing your positive experience!
Team Bensons
Excellent service
Kept us updated at all times. Guys who came to deliver were very helpful.
13 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We're glad we kept you updated and our delivery team was very helpful. Thank you!
Team Bensons
I think the staff were very helpful…
I think the staff were very helpful also the store was very clean and tidy
12 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased our team was helpful and our store clean. Thank you for your kind feedback!
Team Bensons
Professional service
Went to the Grimsby store just to have a look for a new bed, we were greeted by one of the salesmen team, later to find out his name was Adrian.
Ha asked what we was looking for, we said a double bed.
He offered us a try on a simulator type bed where he could adjust for firmness of the mattress. My wife tried it and we decided on a firm mattress.
Adrian was very knowledgeable and explained all the different bed types and left us to browse.
We chose a bed but said that we were going to try other stores before the final commitment, he quoted us for the bed that we chose and we said that we would come back Saturday if we hadn’t got sorted elsewhere.
We didn’t get sorted anywhere else and went back on the Saturday as promised.
Again we were dealt with by Adrian, who again was very friendly and went through the sale with us.
We got the bed delivered in around 3 weeks and again the delivery guys were friendly and respectful of our home.
All in all a very pleasant and professional service from start to finish.
Keep up the good work Bensons 👍
16 maggio 2026
Risposta di Bensons For Beds - Grimsby694
We are delighted to hear about your positive experience with us, from your initial visit to the delivery of your new bed. It is wonderful to know that our team provided such knowledgeable and friendly service throughout your journey. We truly appreciate you sharing your kind words.
Team Bensons
Bed shopping!
We went bed shopping, went to multiple stores, but saw more of what we wanted in Bensons. Adrian in the Grimsby store was very helpful and knowledgable without being pushy. We got lots of useful information and a quote to take away with us so we could make an informed decision. With that in mind we decided to go back the next day to make our purchases and it all went very smoothly.
2 giugno 2026
Risposta di Bensons For Beds - Grimsby694
We are delighted to hear about your positive bed shopping experience with us. It's wonderful that our team provided helpful, knowledgeable, and non-pressured assistance, allowing you to make an informed decision. We appreciate you choosing us for your purchase.
Team Bensons
Risposta di Bensons For Beds - Grimsby694
We're glad our team was helpful and delivery was quick. Thank you for your feedback!
Team Bensons
Very efficient servise very friendly…
Very efficient servise very friendly unpacked everything assembled everything took all rubbish away when finished couldnt fault anything19
19 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Grimsby694
We're so pleased to hear about your efficient service! It's wonderful that everything was unpacked, assembled, and all rubbish removed.
Team Bensons - Jess
Lovely sales guy took time to help and…
Lovely sales guy took time to help and advise making our choice easier
Thank you for not being pushy
17 maggio 2026
Risposta di Bensons For Beds - Grimsby694
We're so pleased our team helped you find the perfect choice with no pressure. Thank you for your wonderful feedback! ✨
Team Bensons
Lee was great and really helpful at…
Lee was great and really helpful at guiding us to choose our new mattress
6 maggio 2026
Risposta di Bensons For Beds - Grimsby694
We're happy to hear that our guidance was helpful in choosing your new mattress; we appreciate your positive feedback and thank you!
Team Bensons
Assistant manager Lee at Grimsby store…
Assistant manager Lee at Grimsby store was very rude. I went in with my husband and two children and overhead Lee say to
His colleagues that ‘if you bring your children to a bed shop on a Sunday you’re a terrible parent’ and later ‘kids should be kept on a lead’
Awful experience, would never go again
19 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Grimsby694
We're very sorry to hear about the negative experience you had in our store. We take your comments seriously and will address this internally to ensure it doesn't happen again. Thank you for your feedback.
Team Bensons
Megan the employee helped me decide…
Megan the employee helped me decide what was best with the budget I had and walked me round the showroom telling me the pros and cons of each bed and also just her over all attitude was amazing she made you actually feel like you wasn't annoying her or that she'd rather be else where.
27 aprile 2026
Risposta di Bensons For Beds - Grimsby694
Thank you so much for sharing this! 😊 We’re thrilled Megan made such a positive difference—taking the time to explain the pros and cons, working within your budget, and making you feel genuinely valued. She’ll be delighted to hear this lovely feedback! 🌟
Risposta di Bensons For Beds - Grimsby694
Thanks for the lovely feedback! Helping our customers is what we do best ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
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