Naveed from Bensons in Farnborough (Blackwater retail park) first class service. did not pressure us waited for us to make a decision very knowledgeable. made sure that the servic... Leggi di più
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Thank you very much for your kind & help support during shipping in your shop. Really big thanks to Tina Farnborough gate. Much appreciated your Excellent customer service. We all Family members ver... Leggi di più
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Richard at Benson for Beds in Farnborough was very professional, kind and delivered an excellent service! We couldn't leave the store without ordering our new mattress. We left super happy!
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Effecient.service...no hard sell salesman. Bed delivered.by two courteous men kept informed at all.times. Bed very comfortable.sleeping well on it higher then i am used to but good. yet to try out.p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Farnborough648
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Regno Unito
- 1252549783
4,8
Eccellente
564 recensioni
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Le persone hanno visualizzato anche
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
7 febbraio 2026
Risposta di Bensons For Beds - Farnborough648
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Helpful shop sales and excellent…
Helpful shop sales and excellent delivery.
4 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
Tina excellent customer service
Tina the sales representative was excellent and very accommodating with our requests . Advised us of the availability and payment methods as well as aftercare details.
Demonstrated adjustable bed and benefits exceptional customer services skills a credit to the Farnborough store. Thank you
2 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
We appreciate you sharing your experience. We're so happy to hear that our sales representative was excellent and accommodating, advising you on availability, payment, and aftercare. It's great to know the demonstration and service were exceptional.
Customer Servixe
Service provided by Naveed was professional, effecient and met expectations in all areas.
Brilliant customer service, thank you Naveed.
2 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
We appreciate you taking the time to share your feedback! We're happy to hear that the service was professional, efficient, and met your expectations. Thank you!
The staff were very helpful and not at…
The staff were very helpful and not at at all pushy .
3 febbraio 2026
Risposta di Bensons For Beds - Farnborough648
We appreciate that you found our staff helpful and not pushy at all. Thank you for sharing your positive experience with us!
Risposta di Bensons For Beds - Farnborough648
Thank you for your review Christina! We’re delighted to hear our staff were both friendly and knowledgeable. We really appreciate you taking the time to share your feedback,
- Megan at Customer Care💜
Great bed and service
My login is Unhappy of Frimley, but in this case I am Happy of Frimley!Bed great, service taking old bed out, setting up new bed all very good. Advice good, friendly helpful delivery guys. Arrived on time.
27 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
We're happy to hear that you had a positive experience! It's great to know that you found our service and delivery helpful and efficient. Thank you for your feedback.
Bensons have been brilliant through…
Bensons have been brilliant through ought the whole process. The per-sales was brilliant no hard sales, good old fashioned sales a laugh and a joke but with all the information, to make an informed decision.
we were kept updated through ought.
Delivery was brilliant we were kept updated, The delivery guys were spot on,
I cant say there was anything they could do to get it better, other than make them for free
26 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We're happy to hear that you had such a positive experience! It's great to know the sales and delivery teams provided excellent service and kept you informed. We appreciate your feedback!
All round first class operation
The service and products were first class and so good we wrote to the company directly to advise them how impressed we were.
26 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We're happy to hear you were impressed with our first-class service and products. Thank you for taking the time to share your positive experience with us!
Excellent throughout
Excellent throughout. Very helpful store staff who took time to show us the different types of bed and mattress suitable for our needs. Very clear communication. Delivery was as expected and on time.
22 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We're delighted to hear that our store staff were helpful in guiding you to the perfect bed and mattress! It's great to know the delivery met your expectations. Thank you!
No option to give no stars or would…
No option to give no stars or would have done . Gave wrong information in store and sold something that was supposed to be part assembly but turned out to be full assembly and now will not refund as they say we ordered the item they did not care that there sales person told the wrong info . Now have had to go through the bank to dispute
23 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
I’m really sorry to hear about your experience and the incorrect information you were given in store Mrs Kinch— that’s not the level of service we want for our customers. So we can look into this properly and understand what’s happened, we’ve requested your order details. Once we have these, we’ll investigate and do everything we can to help bring this to a resolution,
Megan at Customer Care
From when I went into the shop to…
From when I went into the shop to choose a mattress to delivery all the staff were patient and helpful in answering my questions. The delivery came within the allocated time slot and I had a phone call about 20mins before they arrived.
22 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We're happy to hear that our team was patient and helpful while you chose your mattress. It's great to know the delivery came within the expected time. Thank you for your positive feedback!
Risposta di Bensons For Beds - Farnborough648
We appreciate your kind words! It is great to know our staff was helpful to you and that we provided great service.
Risposta di Bensons For Beds - Farnborough648
We're so glad you enjoyed our great service and the lovely team member who assisted you! Thank you for your kind review.
Superior Customer Care Delivered by Tina
I recently purchased a new bed from Bensons for Beds, and I couldn’t be happier with the entire experience. From start to finish, everything was smooth, straightforward, and genuinely enjoyable.
A huge part of that was thanks to Tina from the sales team. Tina was exceptional — super helpful, incredibly informative, and wonderfully kind throughout the whole process. She had a cheerful energy that made us feel welcome, and she was more than willing to go the extra mile to ensure we found exactly what we needed.
What really stood out was that Tina stayed after her shift had finished just to make sure we were completely happy with our order. That level of dedication and customer care is rare, and it made all the difference.
We left feeling confident, cared for, and truly satisfied with our purchase. Thank you, Tina, and thank you, Bensons for Beds, for such a brilliant experience!
9 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We're so happy to hear you had such a positive experience purchasing your new bed! It's wonderful that our sales team made you feel welcome and cared for. We truly appreciate you mentioning their dedication to ensuring your satisfaction. Thank you for your brilliant feedback!
The lady I dealt with was very friendly…
The lady I dealt with was very friendly knowledgeable and informative
11 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Farnborough648
We appreciate your feedback! We're so happy to hear that our staff was friendly, knowledgeable, and informative during your visit.
Helpful staff explained what was…
Helpful staff explained what was available, without pushing products for their benefit
10 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We love hearing that our team gave you the info you needed without any pressure – that’s exactly what we aim for! Thank you for your positive review - Lauryn at Customer Care 💜
Excellent service
Great service received in store , store assistant was very informative and made sure we tried all options available to find the right mattress.
29 dicembre 2025
Risposta di Bensons For Beds - Farnborough648
We’re delighted to hear you received great service and that our assistant guided you through all the options to find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Farnborough648
Thanks so much for your kind review Florence! 😊
We’re really glad to hear that both David and Sheraz were so helpful. We’ll be sure to pass on your thanks to them!
We're always here if you need anything else,
Megan at Customer Care
Very helpful without being pushy
Very helpful without being pushy. Had a good understanding of the products and demonstrated each one . Offered all extras with clear explanation
9 gennaio 2026
Risposta di Bensons For Beds - Farnborough648
We’re delighted to hear our team provided helpful, knowledgeable service and explained everything clearly without any pressure. Thank you for your positive review – Lauryn at Customer Care 💜
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