Bensons For Beds - Farnborough648 Recensioni 

Great experience. Richard was attentive and knowledgeable and did not rush us. We had to subsequently make changes to order (not the store's fault) which they dealt with quickly and with good humour.

Richard at Benson for Beds in Farnborough was very professional, kind and delivered an excellent service! We couldn't leave the store without ordering our new mattress. We left super happy!

From the beginning when I met with Richard the salesman in the Farnborough store to yesterday when my order was delivered I could not be more impressed! Richard was a very pleasant and thorough young man to deal with, he understood what I was looking for and completed the sale with patience, explaining carefully everything I needed
to know. Notifications I received during the process was excellent . The delivery guys rang in advance to advise me of their eta and they handled the security gate entrance and difficult access drive brilliantly and with good humour!! The cottage staircase was a bit challenging but again they were brilliant and the bed was in situ very quickly. All in all the experience with Bensons for Beds has been amazing and I highly recommend the company. I am a very satisfied customer.

From store experience, salespeople, to order process updates, all the way to delivery…. Could not be faulted.

The member of staff who was able to find exactly the right bed and deal for me.

The staff member was efficient, friendly and informative. A good experience and I am delighted with my bed

Effecient.service...no hard sell salesman. Bed delivered.by two courteous men kept informed at all.times. Bed very comfortable.sleeping well on it higher then i am used to but good. yet to try out.pillows purchased through special.offer. old.mattress removed too.so all good. Good price paid and extremely.pleased.so far.

Excellent service in the shop and the delivery guys (Luke and Paul) could not have been more helpful, happy and courteous. Would definitely recommend

Good choice of beds at different prices. Assistant was helpful and explained everything well

Clear and friendly guidance in store helped with selection of the most appropriate product. Delivery was speedy.

brilliant instore from Richard / Nav

excellent bed / delivery / put together

the best place to buy a bed

Great price and value for money.

Overall good experience from bensons for beds. Good sales service in store and delivery was prompt and informed with a 15min call ahead. The delivery team put the bed together well. Removed one star as they left the bed floating in the room and it weighs a tonne and the base is flush with the floor so nowhere to grip, so impossible to now move between myself and my husband. I did state to centre on the sockets against the wall, however it’s very close to the wardrobe on one side and makes it now tricky to use the wardrobe. I would have appreciated being asked to check the bed before leaving so I could have asked them to move into the correct spot given we paid for the assembly service, a tutorial of how to use the lift up mechanism would have also been appreciated.
I was a bit distracted having an electrician here at the same time so my advice would be to check the bed before they leave.

Very helpful and a pleasant experience in your Farnborough store

Tina at Farnborough branch had excellent product knowledge. We knew what we wanted and she was able to quickly show us what we wanted to see without any fuss. She offered the full range of services for us to choose from and we were very happy with our purchase and the service we had.

The salesman and delivery staff were very professional and helpful and provided excellent customer service.

We tested every bed in the shop, several times and felt no pressure at any time to hurry along. Very patient staff and kind and courteous. The delivery was fantastic, on time, very polite and helpful.

Thank you very much for your kind & help support during shipping in your shop. Really big thanks to Tina Farnborough gate. Much appreciated your Excellent customer service. We all Family members very happy with your services.
Kind Regards,
Meena & Family’s.

Very disappointing experience with Bensons for Beds from start to finish. The attitude and customer service at the Farnborough store were poor, and we felt unsupported from the moment we placed the order. Purchasing a bed should be a simple and enjoyable experience, but this turned into an unnecessary headache. Unfortunately, based on our experience, we would not recommend Bensons for Beds.