On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... Leggi di più
Sede
Cambia sedeUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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From the moment we went to order a new bed and mattress the team in Dundee were extremely helpful. They discussed with us our needs and knew their products extremely well. They explained the product,... Leggi di più
L'azienda ha risposto
We dealt with angus, Very knowledgeable, and let us try all different types of mattress so we knew we were buying the correct one we wanted, A good deal over the weekend with 10% off also, a... Leggi di più
L'azienda ha risposto
Iain who helped us was not pushy at all, he was very helpful and insightful at helping us see/feel the difference between mattresses and pillow combinations. He answered any questions we had and ens... Leggi di più
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Informazioni su Bensons For Beds - Dundee658
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Regno Unito
- 1382817578
4,9
Eccellente
392 recensioni
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Le persone hanno visualizzato anche
Really great service cannot fault store…
Really great service cannot fault store staff or delivery services in any way.
31 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so pleased our team provided great service. Thank you for your kind feedback!
Team Bensons
Dundee store is always welcoming with a…
Dundee store is always welcoming with a great selection of products. Staff are friendly, helpful and knowledgeable. Particularly Ian who has now sold us a few products and goes out of his way to be helpful and give the best advice
26 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so pleased you find our store welcoming with a great product selection. It's wonderful our team is friendly, helpful, and knowledgeable, consistently providing excellent advice.
Team Bensons
Salesman was so helpful and…
Salesman was so helpful and knowledgeable about the stock in the store
Very pleased with my purchasing experience
26 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so pleased our team provided helpful and knowledgeable assistance! Thank you for your wonderful feedback on your purchasing experience.
Team Bensons
Quick personal service in the shop
Quick personal service in the shop. Delivery was on time. Removal of old mattress was slick.
23 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so glad to hear you received quick service and that your delivery and mattress removal were smooth. Thank you!
Team Bensons
Great guys handled my bed with care put…
Great guys handled my bed with care put it where I wanted took away the rubbish
15 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so pleased our team handled your bed with care and placed it exactly where you wanted, also removing the rubbish.
Team Bensons - Jess
Helpful Staff
Staff very welcoming not pushy,very helpful ,when needed explained everything very well
8 maggio 2026
Risposta di Bensons For Beds - Dundee658
We appreciate you pointing out our welcoming and helpful team! We're so glad they explained everything clearly and were not pushy when assisting you.
Team Bensons
Salesperson was very good
Salesperson was very good. Explained everything and went out of his way to make sure I had what I needed
6 maggio 2026
Risposta di Bensons For Beds - Dundee658
We're so glad to hear that our salesperson provided excellent service by explaining everything thoroughly and ensuring you had everything you needed. Thank you!
Team Bensons
The salesman was more interested in…
The salesman was more interested in ensuring we had the products that were best suited to us rather than chasing a big sale.
7 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Dundee658
We're happy to hear that the salesperson focused on your needs and provided suitable products. We appreciate you taking the time to share your positive experience.
Team Bensons
We had a great experience thanks to…
We had a great experience thanks to Iain at the Dundee store. He was friendly, knowledgeable, and really took the time to understand what we were looking for without any pressure. His honest advice and patience made the whole visit easy and enjoyable. We would definitely recommend asking for his help if you visit.
1 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Dundee658
We're happy to hear that you had such a positive experience at our Dundee store. It's great to know that our team member was helpful, took the time to understand your needs, and provided honest advice. We appreciate your recommendation!
Team Bensons
Great experience from purchase to delivery
Great experience from sales assistant to delivery and build of bed.
1 maggio 2026
Risposta di Bensons For Beds - Dundee658
We appreciate your feedback! We're so pleased that you had a great experience from start to finish, including delivery and setup.
Team Bensons
We spoke with Morgan a very…
We spoke with Morgan a very knowledgeable and helpful sales advisor at our local Dundee store.The ordering was straightforward and we had the ability to select a date to meet our needs and an await our delivery within the next two weeks.
25 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you! 😊 We’re delighted Morgan at our Dundee store provided such knowledgeable, helpful advice and made ordering straightforward. We hope delivery is just as smooth when it arrives! 🛏️✨
Lovely sofa bed at decent price
Went in to local store looking for a reasonably priced double sofa bed which we required for occasional use. Sales Assistant showed us a few in our price range. We picked the one that suited our needs and she completed the order and arranged the delivery. Assistant was friendly and knowledgeable
25 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you for the lovely feedback! 😊 We’re glad our sales assistant helped you find a sofa bed that suited your needs and budget, and made the ordering and delivery easy. Friendly, knowledgeable service just for you—enjoy,
Megan | Customer Care Specialist✨
The delivery people were spot on and…
The delivery people were spot on and price. Would state the advice from the instructions re the pistons for under the bed ver a little vague had been pre-installed upside down.
27 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you for your feedback 😊 We’re pleased to hear the delivery team were spot on and that you were happy with the price. We’re sorry to hear about the confusion with the piston instructions and how they were fitted—your comments are appreciated and will be shared so this can be clearer going forward.
Staff were knowledgeable
Staff were knowledgeable, listened to our requirements, guided us to the mattresses that potentially were the best match for us. No pressure sale and gave us time to look around the shop and with this experience, we made our purchase and are now looking forward to our delivery.
11 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you! 😊 We’re really pleased our team listened to your needs, offered knowledgeable guidance, and gave you time to explore without any pressure. That’s exactly the experience we aim for. We hope you enjoy your delivery when it arrives! 🛏️✨
On time and quick
17 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you for your feedback. We’re pleased to hear the delivery was on time and completed quickly.
Thank you for your positive review – Lauryn at Customer Care 💜
Happy customer I am
The staff at Bensons shop (his name is Angus) was very helpful and made every effort to help us decide what kind of bed to get. Also communication from when we paid our purchase up to the delivery of the bed was excellent. Very prompt delivery. Bed was perfectly made and comfortable.
17 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you for your lovely feedback! We’re so pleased to hear Angus was so helpful in guiding you to the right bed, that communication was clear throughout, and that delivery was prompt. Even better to know you’re finding the bed perfectly made and comfortable — that’s what it’s all about.
Thank you for your positive review - Lauryn at Customer Care 💜
Seamless from showroom to delivery
Seamless from showroom to delivery. Excellent customer service.
17 aprile 2026
Risposta di Bensons For Beds - Dundee658
Thank you for your lovely feedback! We’re so pleased everything felt seamless from the showroom experience right through to delivery — excellent service all the way is exactly what we aim for.
Thank you for your positive review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Dundee658
Thank you for your feedback! 😊 We’re glad to hear everything arrived on time with no fuss, and that our delivery team were quick, helpful, and friendly. Enjoy your new mattress,
Megan | Customer Care Specialist🛏️✨
Delivery service was fine was within…
Delivery service was fine was within the delivery window. The staff were very helpful when deciding which mattress to choose. The mattress is very comfortable and building bed was straightforward
13 aprile 2026
Risposta di Bensons For Beds - Dundee658
We appreciate your positive feedback! We're happy to know our staff were helpful in choosing your mattress and that the delivery was on time. It's great the bed was easy to build!
Team Bensons
Great customer service and trusted…
Great customer service and trusted reliable products. Have used them before and find staff friendly and helpful without being pushy, resulting in a good match for our needs.
3 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Dundee658
Thank you for your lovely feedback! 😊 We’re so pleased to hear you’ve had great customer service and continue to trust our products. It’s wonderful to know our friendly, no‑pressure approach helped you find the right match for your needs again. We really appreciate your continued support,
Megan | Customer Care Specialist💜
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