The staff was very knowledgable and there was no pressure to buy. Alton was superb in telling us about the bed ranges that would suit our needs. He was friendly, attentive to our needs and made the e... Leggi di più
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From the start of choosing and ordering my lovely new ottoman bed to the day it was delivered and constructed was a positive experience. Sab at the Purley Way branch assisted me. He was fri... Leggi di più
L'azienda ha risposto
Sab at your store in croydon was fantastic, we purchased a bed with him before but unfortunately had to cancel it due to personal circumstances. We went and explained everything and the team where ver... Leggi di più
L'azienda ha risposto
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Croydon407
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
230 Purley Way, CR0 4XG, Croydon, London, Regno Unito
- 2086867946
4,8
Eccellente
441 recensioni
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Le persone hanno visualizzato anche
The staff was very knowledgable and took care of our needs.
The staff was very knowledgable and there was no pressure to buy. Alton was superb in telling us about the bed ranges that would suit our needs. He was friendly, attentive to our needs and made the experience well worth the visit.
6 ottobre 2026
Non scritta su invito
Awesome customer service from Alton F !
12 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
10 out of 10 for Benson’s Purley Way
From the start of choosing and ordering my lovely new ottoman bed to the day it was delivered and constructed was a positive experience.
Sab at the Purley Way branch assisted me. He was friendly, knowledgeable and offered valid advice to help me make an informed decision in choosing the right bed for me and I did not feel pressured in anyway.
I was kept informed by text and email from Benson’s as to each stage of the process that my bed was at and that everything was on track for the agreed delivery date.
My bed was delivered on the date agreed and within the 2 hour time slot estimated. Phil and Yan delivered and constructed my bed quickly and efficiently. They even took their shoes off without me asking them too, for which I was grateful!
I have recommended family and friends as to Benson’s Beds, especially the Purley branch.
5 ottobre 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Sab and our delivery team. It's great to know you felt well-informed and comfortable throughout the process. We appreciate your recommendations and look forward to serving you and your friends again!
Outstanding service
Prompt, efficient, speedy, and quite astonishing delivery and installation all with a smile.
29 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Croydon407
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our delivery and installation team. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Sab at your store in croydon was…
Sab at your store in croydon was fantastic, we purchased a bed with him before but unfortunately had to cancel it due to personal circumstances. We went and explained everything and the team where very sympathetic and dealt with everything professionally. We were then in a position to re order. Sab remembered us and helped us process another bed. Really friendly, polite and generally great customer service. We did have to wait a little long for delivery but the bed was fitted and it is perfect. The mattress is super comfy and everything works. Would definitely purchase another bed from Bensons.
24 settembre 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful review! We're thrilled to hear that Sab provided you with such great service and that your new bed is perfect. We appreciate your understanding regarding the delivery time and are glad you found the mattress comfy. We look forward to serving you again in the future!
Risposta di Bensons For Beds - Croydon407
We're so pleased to hear you had such a positive experience with our staff, products, and prices! Thank you for your wonderful feedback.
Team Bensons
Range of product and correct advice. Payment plans explained clearly.
31 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful feedback! We're thrilled to hear that you found our product range and advice helpful. Our team is dedicated to making the payment process clear and easy for our customers. We appreciate your support and look forward to serving you again!
Excellent range of beds and mattresses…
Excellent range of beds and mattresses and very good and considerate service
4 settembre 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our range of beds and mattresses, and that our service met your expectations. We strive to provide the best for our customers, and your satisfaction means the world to us. We look forward to serving you again!
Risposta di Bensons For Beds - Croydon407
Thank you for your positive feedback! We're thrilled to hear you're excited about your new mattress. We can't wait for you to experience the comfort it brings. If you have any questions in the meantime, feel free to reach out. Enjoy your day!
Advice was very helpful in choosing the…
Advice was very helpful in choosing the right mattress for our needs. Customer service also very good was not pressured into making any hurried decisions.
31 agosto 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful feedback! We're thrilled to hear that our advice helped you find the perfect mattress and that you had a positive experience with our customer service. Your comfort and satisfaction are our top priorities. We appreciate your support!
The staff in store were very helpful…
The staff in store were very helpful and help me choose the right bed for my needs. Trying different firmness to find the right fit.
The bed was delivered on time and delivery men were helpful .so far all going well.
28 agosto 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful review! We're thrilled to hear our staff helped you find the perfect bed and that your delivery experience was smooth. Your satisfaction is our priority, and we appreciate your support. Enjoy your new bed!
The staff in the shop and delivery drivers are courteous and helpful
Good staff and helpful delivery staff
26 agosto 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and delivery team. Your satisfaction is our top priority, and we look forward to serving you again soon!
Kept me informed all the time and rang…
Kept me informed all the time and rang me 30 mins before delivery then took the mattress up stairs for me. Brilliant service by Bensons
23 agosto 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your kind words! It's always our goal to provide excellent communication and go above and beyond for our customers. We're glad to hear your delivery experience was smooth and hassle-free. Thank you for choosing us,
Megan | Customer Care Specialist
Risposta di Bensons For Beds - Croydon407
We're so pleased to hear you received great service both in-shop and from our drivers. Thank you for sharing your positive feedback!
Team Bensons
Excellent communication
Excellent communication. Prompt on delivery schedule. Pilot staff / delivery team..
Couldn't ask for a better service.
Well done
Benson Beds
6 agosto 2026
Risposta di Bensons For Beds - Croydon407
We're so pleased to hear about the excellent communication and prompt delivery schedule. It's wonderful that our delivery team provided such great service!
Team Bensons
Great service
Excellent service both instore & online. Can't wait to receive mattress & have a good night sleep🫡
24 agosto 2026
Risposta di Bensons For Beds - Croydon407
Thank you for your wonderful feedback! 😊 We're delighted to hear you received excellent service both in-store and online. It's great to know your shopping experience has been a positive one from start to finish.
We can't wait for you to receive your new mattress either, and we hope it brings you many nights of comfortable, restful sleep! 🛏️✨ Thank you for choosing us,
Megan | Customer Care Specialist
We ordered my daughters new bed with…
We ordered my daughters new bed with Sab at the Croydon store. There was a great choice of beds and mattresses available and we considered our selection to be great value. Sab was very helpful, informative and patient with us during the ordering process. We received the bed four weeks later as promised and it was delivered carefully by Mark and Alan on the date and time specified. They also called half an hour prior to delivery to confirm that they would be arriving soon. The bed was received in excellent condition and we are very pleased with our purchase and the overall service that we have received from start to finish.
23 agosto 2026
Risposta di Bensons For Beds - Croydon407
We're so pleased to hear about your excellent experience with us! It's wonderful that our team member provided such helpful, informative, and patient assistance during your purchase. We're also glad the delivery was careful and on time, and that you're very pleased with your new bed and the overall service.
Team Bensons
I recently went to the Purley way…
I recently went to the Purley way branch looking for a new mattress. I want to thank the gentleman who took care of me, Alton. He was friendly, informative and made me feel at ease. A wonderful member of staff who is due a lot of credit. I went on to order my mattress online with Bensons.
19 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Croydon407
We're so pleased to hear about your excellent experience at our Purley Way branch! It's wonderful that our team member was friendly, informative, and made you feel at ease. We truly appreciate your kind words.
Team Bensons
Risposta di Bensons For Beds - Croydon407
Thank you for your lovely review! 😊 We're delighted to hear that our team was polite, friendly, and provided good customer service throughout your experience. Your kind feedback means a lot to us. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Ian was so helpful and very kind
Ian was so helpful and very kind. He made it easier for us to choose the bed and mattress within our budget.
9 agosto 2026
Risposta di Bensons For Beds - Croydon407
Hey Sonia,
Thank you for your lovely review! 😊 We're delighted to hear that Ian was so kind and helpful in guiding you through the options. It's wonderful to know he helped you find the right bed and mattress while staying within your budget. We'll be sure to pass on your kind words to him. Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist🛏️⭐
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