Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... Leggi di più
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Sede
Cambia sedeUnits 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
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Really happy we chose Bensons for Beds! From the initial buying experience through to delivery and assembly, everything was fantastic. Callan was incredibly helpful in finding the right bed frame... Leggi di più
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Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... Leggi di più
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Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Craigleith
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, Regno Unito
4,9
Eccellente
111 recensioni
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Excellent in store service
Excellent in store service, delivered on tim ein the window given
12 marzo 2026
Risposta di Bensons For Beds - Craigleith
Thank you so much for your lovely review! I’m really pleased to hear you received excellent service in store and that your delivery arrived right on time within the window given. That’s exactly the smooth experience we aim to provide.
Looking forward to seeing you again!
Megan at Customer Care
Risposta di Bensons For Beds - Craigleith
Thank you for your lovely feedback! I’m really pleased to hear you had a good experience in the shop and that your delivery went smoothly. We truly appreciate you taking the time to share your review.
— Megan at Customer Care
Bensons Craigleith Edinburgh
Bensons Craigleith Edinburgh. Wanted a Dunlopillo pillow, so a comparatively small purchase. Charmaine was extremely helpful. She explained all the options, was polite, efficient and not pushy! Was made to feel welcome to the store by Charmaine and her colleague at Craigleith and explored the whole store. Will be returning for future purchases and can definitely recommend the sales experience at this store.
25 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
Thank you so much for this lovely review Dorothy! We’re delighted to hear that Charmaine and the team at our Craigleith store made you feel welcome and well looked after, even for a smaller purchase. It’s great to know her product knowledge and friendly, no‑pressure approach made your visit a positive one. We really appreciate the recommendation and look forward to seeing you again, Megan at Customer Care😊
Azad made our experience an…
Azad made our experience an unforgettable one. Not only is he very handsome young man, but also patient, knowledgeable, helpful, communicate on a level with my teenage son and managed to get him to buy a bed and frame. Every question that was hit at him he managed to answer and also demonstrate. I deteste coming to these places but it's the only option if you want to try what you buy instead of the online method which has failed me on so many levels for quality. Azad was not pushy and approached at the right time. He selected many options from cheap to expensive and managed to find a middle ground. When you are in these stores you need to be there the minimum 1 hour and we exceeded this to find the comfort we needed. Only downfall which put me off was the delivery £69 and the 10% discount ends up the price for the delivery. No incentive for the price you pay with a free pillow or something. But nothing is for free these days. It's all incorporated in the price. Very happy with the service. I would recommend Azad. He helped me to digest the delivery otherwise I would have gone somewhere else that would include free delivery. I didn't need the QR code I was going to give him a review in my mind already. When great customer service is given you want to do so without been prompted to do so
17 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
We're happy to hear that you had an unforgettable experience! We appreciate your kind words about the assistance you received and that you were able to find a comfortable option. We acknowledge your feedback regarding the delivery fee. Thank you for taking the time to share your review.
Stewart - Team Bensons
We were looking to buy a mattress an d…
We were looking to buy a mattress an d decided on Bensons. We were given a warm welcome by the store assistant who was only too pleased to show us the variety of mattresses and allow us to test them before making a choice. The assurance was very efficient and gave us best advice.
17 febbraio 2026
Risposta di Bensons For Beds - Craigleith
We're happy to hear that you received a warm welcome and were able to test our mattresses before making a choice. We appreciate your positive feedback regarding the efficient assistance provided. Thank you for your review Eric - Lauryn at Customer Care.
Delivered on time
Delivered on time, care taken in my home, built on premises by very friendly gents who had shoe coverings to protect my carpets. They were very helpful too by taking my old mattress downstaurs for me. Excellent service.
13 febbraio 2026
Risposta di Bensons For Beds - Craigleith
We're happy to hear that the delivery was on time and that our team took great care in your home. It's great to know they were friendly, helpful, and respectful of your property. We appreciate your feedback!
Sales team at Craigleith, Edinburgh
Azad and his colleague at Craigleith were friendly, helpful, informative and attentive to our thoughts, and did not make us feel 'pushed' with regard to sales. A credit to the company. Five stars for excellent service.
9 febbraio 2026
Risposta di Bensons For Beds - Craigleith
We're happy to hear that our team at Craigleith were friendly, helpful, informative, and attentive to your needs, without making you feel pushed. We appreciate your recognition of their excellent service, Megan at Customer Care
Good choices of bed styles
Easy to decide which bed suited us by using their demo bed. Got a good discount and so far all is good with it.
8 febbraio 2026
Risposta di Bensons For Beds - Craigleith
We're happy to hear that our demo bed helped you choose the perfect fit! We're glad you got a great deal, and we hope you continue to enjoy your new bed.
Callan - Edinburgh store
The saleswoman was great. Made me feel at ease and I felt like she couldn't do enough to help. Offering me protectors and bed cleaning kits and a variety of delivery days
11 febbraio 2026
Risposta di Bensons For Beds - Craigleith
We're happy to hear that our saleswoman made you feel at ease and provided exceptional support with protectors, cleaning kits, and delivery options!
Delivery was amazing
Guys were friendly and professional, worked quickly and efficiently.
Couldn't have asked for a better service.
5 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
We appreciate you sharing your feedback! We're happy to hear that our team was friendly and professional, worked quickly and efficiently, and provided a great service.
Josh was so helpful at the craigleith…
Josh was so helpful at the craigleith store today. 10/10 . So knowledgeable and helped us put what three amazing mattresses for our new home. He is a credit to your company!
31 gennaio 2026
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Risposta di Bensons For Beds - Craigleith
We're so happy to hear that our team member at the store was so helpful and knowledgeable! It's great that we could help you find amazing mattresses for your new home.
We hope to welcome you back soon!
Megan at Customer Care
Excellent customer service.My Thanks to Charmaine and Callan.
Thank youvery much for your help and patience Charmaine and Callan. Both very knowledgeable.5 stars indeed!
28 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
Thank you so much for your kind words Kate! 😊 Charmaine and Callan will be thrilled to hear their help, patience, and knowledge made such a great impression.
We hope to welcome you back soon!
Megan at Customer Care
Helpful
Azad was very helpful with our purchase and explained delivery details clearly.
29 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
We appreciate you sharing your feedback! We're so happy to hear that you found our team member helpful and that the delivery details were clear.
Your thoughts help us grow—thank you!
Megan at Customer Care
Great team
The salesman was polite, knowlegable and I felt confident in what he was saying he wasnt pushy and gave me time to process and think about my purchase.
14 gennaio 2026
Risposta di Bensons For Beds - Craigleith
We're so happy to hear that our salesperson was helpful and made you feel comfortable during your purchase. Thank you for your positive review!
The assistant was most helpful and we…
The assistant was most helpful and we didn't feel pushed to come to a conclusion.
31 dicembre 2025
Risposta di Bensons For Beds - Craigleith
Thank you for your review John! We’re so glad our assistant could help without any pressure — that’s exactly how we like it. 😊 Your kind words made our day!
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Well done Josh
Josh, was very welcoming and was able assist me with the purchase of my new bed, he also was very knowledgeable.
10 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
We’re thrilled he made your experience so smooth and knowledgeable. Thank you for your positive review – Lauryn at Customer Care 💜
Good welcome,attentive service
6 gennaio 2026
Risposta di Bensons For Beds - Craigleith
Thank you for your 5 stars Ian! We’re so glad you felt welcomed and well looked after. 😊
See you next time! Megan at Customer Care 😊
Very helpful member of staff
Very helpful member of staff. A good selection of mattresses. Competitive prices
1 gennaio 2026
Risposta di Bensons For Beds - Craigleith
Thank you for your amazing review Mrs Pammenter! We’re so glad you found our team helpful and enjoyed the great selection and competitive prices—that’s what we aim for!
We truly appreciate your feedback.
Megan at Customer Care
We had an excellent experience shopping…
We had an excellent experience shopping for a new mattress. Charmaine was very friendly and helpful with excellent knowledge.
26 dicembre 2025
Non scritta su invito
Risposta di Bensons For Beds - Craigleith
We're happy to hear that you had an excellent experience shopping for a new mattress. We appreciate your positive feedback regarding the helpful service you received. Thank you for your review - Lauryn at Customer Care
Good experience
Very helpful and knowledgeable staff. Always welcome especially when you are a senior citizen.
11 dicembre 2025
Risposta di Bensons For Beds - Craigleith
We appreciate that you find our staff helpful and knowledgeable. We're especially happy to welcome senior citizens and provide great service.
Thank you, Team Bensons - Jess
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