Bensons For Beds - Chester Recensioni 

677
TrustScore 5 su 5

4,8

Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU Chester, Cheshire, GB


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Valutata 4 stelle su 5

The drivers delivered at the scheduled time, they were polite and respectful of our property, they opened the mattresses and placed it on the base. Once they left I opened the pillows so they could b... Leggi di più

Valutata 5 stelle su 5

Great experience in store. We visited with view to purchase, but we found a mattress and bed to suit our needs at our first visit. Rose was incredibly helpful, no pressure. After we were given advice... Leggi di più

Valutata 5 stelle su 5

Excellent customer service in the Chester industrial park store, when choosing our new wardrobe. Dave and Christine were absolutely fantastic so friendly, helpful and knowledgeable, without being at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment we entered the store we were greeted by friendly, helpful staff. We needed lots of advice and had lots of questions which throughout the afternoon David and Paul helped us with. This i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Chester

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 5 Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Cheshire, Regno Unito

  • 1244665818

4,8

Eccellente

TrustScore 5 su 5

677 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(677)

26.103 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Stephen (Chester branch) was brilliant…

Stephen (Chester branch) was brilliant from start to finish. He took the time to understand what we were looking for and advised the best option whilst explaining why in great detail.

3 giugno 2026
Non scritta su invito
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Risposta di Bensons For Beds - Chester

We're so glad to hear about your positive experience! It's wonderful that our team member provided such detailed and helpful advice. Thank you for sharing your kind feedback.

Team Bensons

Valutata 5 stelle su 5

Helpful staff at Chester Branch

Stephen, a member of staff at the Chester branch, was very helpful in my mattress purchase decision. I appreciated not being hard sold or pressured into any decision. The mattress won't arrive for six weeks, so a full review can't be given yet.

3 giugno 2026
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Risposta di Bensons For Beds - Chester

We're delighted to hear our team member at the Chester branch was so helpful with your mattress selection. We appreciate you sharing your positive experience.

Team Bensons

Valutata 5 stelle su 5

A good experience

A good experience. Given space to look around but support there as and when needed. Friendly respectful sale, without pressure.

29 maggio 2026
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Risposta di Bensons For Beds - Chester

We're so glad you had a good experience with us! We appreciate you highlighting our friendly, respectful, and pressure-free approach.

Team Bensons

Valutata 3 stelle su 5

Shop assistant very helpful

Shop assistant very helpful. Delivery swify but 1 item incorrectly sent . Error quickly addressed. Correct item received. Bed not yet assembled.

23 maggio 2026
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Risposta di Bensons For Beds - Chester

We're glad to hear our assistant was helpful and the error was quickly addressed. We hope you enjoy your new bed!

Team Bensons

Valutata 5 stelle su 5

Phoned me to let me know that thay was…

Phoned me to let me know that thay was on there way. Put the bed frame up with in 20 minutes. Did a great job.

18 maggio 2026
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Risposta di Bensons For Beds - Chester

We're happy to hear our team provided such efficient service and did a great job with your bed frame! Thanks for the positive feedback.

Team Bensons

Valutata 5 stelle su 5

Excellent service from start to finish

A fantastic buying experience.
Starting with a friendly and very knowledgeable sales person through to some very hard working (and also friendly) delivery men.
Really happy that we chose Bensons for Beds !!
Thank hou

23 maggio 2026
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Risposta di Bensons For Beds - Chester

We're so pleased to hear you had a fantastic buying experience! It's wonderful that our sales and delivery teams provided such friendly and knowledgeable service. Thank you for choosing us!

Team Bensons

Valutata 4 stelle su 5

Very annoyed not to be told our…

Very annoyed not to be told our delivery would be delayed We were told 7-30 to 0900 first visit !! Arrived at 11-00 delaying our plans for the day

20 maggio 2026
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Risposta di Bensons For Beds - Chester

We apologize for the delayed delivery and the inconvenience it caused. We are reviewing our communication process to prevent this.

Team Bensons

Valutata 5 stelle su 5

Great service from Stephen …

Stephen introduced himself and then allowed us to look in peace and then occasionally checked in with us without being over bearing. He explained the offers really well and that made us feel at ease and not pressured.

19 maggio 2026
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Risposta di Bensons For Beds - Chester

We're delighted to hear you had a positive experience. It's great our team member allowed you to browse comfortably, checked in appropriately, and clearly explained offers, making you feel at ease and not pressured.

Team Bensons - Jess

Valutata 4 stelle su 5

Store visit feedback

Overall, the experience was very satisfactory and professional. The Sales Assistant was very helpful and showed us a number of beds and mattresses that were the kind of thing we were looking for. We thought the mattress protector that was suggested was a little over priced. The lady did provide a written quotation, which was very helpful - and in contrast to Dreams, who did not. Ultimately, after visiting 4 retailers we did choose to go elsewhere, but that was not because of any issues with the service or products we saw at Bensons for Beds.

7 maggio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Chester

We appreciate you taking the time to share your positive experience with us. We're glad our sales assistant was helpful and provided a useful quotation. We've noted your feedback regarding the mattress protector pricing.

Team Bensons

Valutata 5 stelle su 5

Friendly professional staff

Friendly professional staff. Good value

8 maggio 2026
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Risposta di Bensons For Beds - Chester

We are so pleased you found our team friendly and professional. We appreciate your feedback!

Team Bensons - Jess

Valutata 5 stelle su 5

Great service from the moment we…

Great service from the moment we walked in to the Chester store especially Dave the manager . Completely kept in the loop regarding how the order was progressing. Delivery was also excellent with the driver ring me a few days in advance to give me my time slot , then again on the day of delivery.whch was delivered bang on tine . Great company .

15 maggio 2026
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Risposta di Bensons For Beds - Chester

We appreciate your wonderful feedback! It's fantastic to hear that our team provided great service from your store visit to the timely delivery. We're glad we kept you informed every step of the way.

Team Bensons - Jess

Valutata 5 stelle su 5

A1 service

A1 service, product and staff.

15 maggio 2026
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Risposta di Bensons For Beds - Chester

We're so glad you enjoyed your experience. Thank you for your kind words!

Team Bensons - Jess

Valutata 5 stelle su 5

David was such great help with finding…

David was such great help with finding me an affordable bed and mattress. Thank you very much!

14 maggio 2026
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Risposta di Bensons For Beds - Chester

We're so glad we could help you find an affordable bed and mattress. Thank you for your kind words!

Team Bensons - Jess

Valutata 5 stelle su 5

We were greeted by Barry when we…

We were greeted by Barry when we arrived at the shop with a friendly welcome and after finding what we wanted Barry and his manager both helped us with our order, keep up the good work, well done, a good example for the rest of the team 🤐

12 maggio 2026
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Risposta di Bensons For Beds - Chester

That’s fantastic to hear—Barry and the team will be thrilled! 😊 Thanks for the lovely feedback, we’ll be sure to pass it on 👏

Valutata 5 stelle su 5

This is an accurate account of my…

This is an accurate account of my experience.
I have given 5 stars in this review, which is rare for me, because I am delighted in every way.
Delivery was excellent and re-cycling was excellent.
I had decided to 'set up' the bed myself which was no problem at all.
Most of all I am delighted with the product, it's so comfortable and supportive. Even after only 3 nights I ache less 😁 and I am sleeping sounder.
This is my true account and would definitely recommend this item.

11 maggio 2026
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Risposta di Bensons For Beds - Chester

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re truly delighted to hear that every part of your experience — from delivery and recycling to setting up the bed yourself — met your expectations. Your recommendation really means a lot to us, and we’re so pleased we could provide an experience worthy of a rare 5‑star review. Wishing you many more restful and comfortable nights ahead!

Valutata 5 stelle su 5

The whole experience

The whole experience, from start to finish has been fantastic. The sales guy was great and not pushy at all. Everything I was told in store has been carried out to the letter. And the communication is like nothing I have experienced before, texts, emails and then phone calls from the delivery team really made me feel relaxed and happy. I really hope other companies follow your example. Thank you :)

6 maggio 2026
Non scritta su invito
Logo di Bensons For Beds - Chester

Risposta di Bensons For Beds - Chester

We're happy to hear that you had a fantastic experience from beginning to end! It's great to know the sales process was smooth and that our communication kept you relaxed. Thank you for your positive feedback.

Team Bensons

Valutata 2 stelle su 5

Not going to say to much very…

Not going to say to much very disappointed knowing after we bought our item that we were taken for a mug.

7 maggio 2026
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Risposta di Bensons For Beds - Chester

Hi Paul, I'm sorry you feel this way, if you would like to get in touch on 0333 222 6800 or pop us an email at: Enquiries@Bensonsforbeds.co.uk we would be happy to look into your issue.

Team Bensons

Valutata 4 stelle su 5

Friendly informative staff

Friendly informative staff. Not pushy but very helpful and explained various options with me.

30 aprile 2026
Non scritta su invito
Logo di Bensons For Beds - Chester

Risposta di Bensons For Beds - Chester

We appreciate you noting our team's friendly, informative support! We're glad they explained the options without pressure and enhanced your experience.

Team Bensons

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