Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Leggi di più
Sede
Cambia sedeUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress yo... Leggi di più
L'azienda ha risposto
Kieran at the J32 store immediately put us at ease, listened, understood disabilities, answered questions but put zero pressure on to us to buy a single thing. He gave us space but was didnt keep us... Leggi di più
The assistant Jude was brilliant and highly recommend her. The only thing that puzzled me and it was nothing to do with the service was the added costs such as assembly of beds which wasn't mention... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Castleford
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Regno Unito
- 1977558010
4,8
Eccellente
349 recensioni
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Mattress shopping
Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us through everything and explained everything in detail. We were told about all options and he did a great job really friendly and knew his stuff
27 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Jim was very helpful throughout
Jim was very helpful throughout. Got the bed we wanted with a smooth process ordering in store.
25 agosto 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear that our team member was very helpful and that you found the process of ordering your bed in-store to be smooth. Thank you for your wonderful feedback!
Team Bensons
Friendly staff - helpful and knowledgeable
Friendly staff. Knowledgable. Helpful. Answered questions well.
7 agosto 2026
Helpful staff in shop and good delivery…
Helpful staff in shop and good delivery service. I am very pleased with the mattress.
7 agosto 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear that you found our staff helpful and that you had a good delivery experience. It's wonderful to know you are very pleased with your new mattress!
Team Bensons
Super friendly staff -Jude
Super friendly staff -Jude
Everything explained in detail no pushy sale .
10 agosto 2026
Staff in shop and delivery were…
Staff in shop and delivery were excellent in all areas ! Informative and helpful !
30 luglio 2026
Risposta di Bensons For Beds - Castleford
Hi Chris,
Thank you for your fantastic feedback! 😊
We're delighted to hear that both our store and delivery teams provided excellent service. Being informative, helpful, and making the whole experience as smooth as possible is exactly what we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Bensons - The bed people The company offer a large range of…
The company offer a large range of beds/mattresses, with good information coming from the sales assistant, they even had records of our previous purchases dating back many years,
28 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Castleford
We're so pleased to hear you found a large range of beds and mattresses, and that our sales assistant provided good information. It's wonderful that we had records of your previous purchases!
Team Bensons
Excellent service
We bought 2 otterman beds and a mattress from Bensons at Jcn 32 in Glasshouton. Kieran was very helpful and also knowledgeable, which helped with making a decision on the beds and also getting the correct mattress. Excellent service.
23 luglio 2026
Risposta di Bensons For Beds - Castleford
Thank you for your wonderful review! We're delighted to hear that Kieran at our Glasshoughton store was so helpful and knowledgeable, helping you find the right Ottoman beds and mattress to suit your needs.
Sleep well and sweet dreams! ✨
Friendly & informative sales assistant…
Friendly & informative sales assistant in Bensons store Castleford J37 purchased our Mattress and paid for the mattress recycling service.
25 luglio 2026
Risposta di Bensons For Beds - Castleford
Hello Mr Simm,
Thank you for your feedback! 😊 We're delighted to hear that the sales assistant at our Castleford J37 store was friendly and informative, helping you choose the right mattress. We hope you're pleased with your purchase and find the mattress recycling service convenient too. Thank you for choosing us! ⭐
Megan | Customer Care Specialist
We were made very welcome and dealt…
We were made very welcome and dealt with order and was very helpful.
19 luglio 2026
Risposta di Bensons For Beds - Castleford
We're so pleased you felt very welcome and that our team was helpful in dealing with your order. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Friendly staff allowed to look and try…
Friendly staff allowed to look and try beds in my own time. Very helpful when I asked for help.
17 luglio 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear that our staff were friendly and allowed you to browse and try beds at your own pace. It's wonderful that they were very helpful when you needed assistance. Thank you for your kind feedback!
Team Bensons
Good helpful information in store
Good helpful information in store. I was kept updated of my orders process. I was able to track delivery and it came well within the two hourly window. Delivery team were very polite, helpful and respectful.
All in all a very good service
18 luglio 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear you found the information in-store helpful and that you were kept updated on your order's progress. It's wonderful that you could track your delivery and that it arrived well within the window. We're delighted our delivery team was polite, helpful, and respectful.
Team Bensons
Great service and knowledgeable advice
On entering the shop the friendly and knowledgeable sales man showed me beds that were suitable for my frame, weight etc. He then left us to peruse at our leisure. No pressure just good advice. We bought a mattress and it has been great, very comfy. Thank you.
13 giugno 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear about your positive experience with our team! It's wonderful that our salesperson was friendly and knowledgeable, and that you felt no pressure while choosing your mattress. We're delighted you're enjoying your comfy new mattress!
Team Bensons
Fantastic staff
Fantastic staff. Jude at the Castleford store was Very helpful. Everything ran smoothly from ordering to delivery. Communication excellent. Would highly recommend.
29 giugno 2026
Risposta di Bensons For Beds - Castleford
We're so pleased to hear everything ran smoothly from ordering to delivery and that our staff provided excellent communication. Thank you for your kind recommendation!
Team Bensons
Risposta di Bensons For Beds - Castleford
We are so pleased our team was friendly and informative. Thank you for sharing your positive experience with us!
Team Bensons
Fantastic
Benson for beds were fantastic all the way through my order i won’t go anywhere else to buy a bed.and i thoroughly Recommend them also my delivery went without a hitch.my new bed was Ready to sleepin by bed time oh what a pleasure.
26 giugno 2026
Risposta di Bensons For Beds - Castleford
We are so pleased to hear your entire experience was fantastic and that your delivery went smoothly. It's wonderful that you are enjoying your new bed!
Team Bensons
10/10
So pleased with the service I got from the pontefract store at Freeport’s he showed me everything , I was put on the bed to feel the difference between the soft to the extra firm . I bought the mattress in my price range and the service 10/10
23 giugno 2026
Risposta di Bensons For Beds - Castleford
We're so pleased you received excellent service in our store! It's wonderful that our team helped you find the perfect mattress within your price range. Thank you for your feedback!
Team Bensons
Risposta di Bensons For Beds - Castleford
We are so pleased you had a pleasant experience! Thank you for your kind words.
Helpful staff and delivery time and…
Helpful staff and delivery time and service staff.
18 giugno 2026
Risposta di Bensons For Beds - Castleford
We're pleased you found our team helpful. Thank you!
Team Bensons
Excellent experience throughout
Excellent experience throughout. Helpful and attentive store staff (Castleford Junction 32), people on phones were very good as we rang to delay delivery, the two men that delivered and built the bed were really efficient and polite. A five-star experience all round, would recommend Bensons to everyone!
14 giugno 2026
Risposta di Bensons For Beds - Castleford
We are so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided attentive service and that your delivery was efficient and polite. Thank you for your high recommendation!
Team Bensons
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