Bensons For Beds - Camborne Recensioni 

202
TrustScore 5 su 5

4,8

Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS Redruth, Cornwall, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Aly made us feel valued as people not just as a business transaction. This was our second purchase, which only came about from our first visit, we are very satisfied with the bed - we sleep like logs... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the second mattress I have bought from Bensons. I returned as really happy with the quality of the mattress they offer and the quick efficient staff at the shop

L'azienda ha risposto

Valutata 5 stelle su 5

On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Camborne

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, Regno Unito

  • 1209711392

4,8

Eccellente

TrustScore 5 su 5

202 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(202)

25.760 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

From purchase to delivery…

From purchase to delivery communications were updated frequently.
Delivery men arrived when they said. They were professional, friendly and polite. They were extremely informative.

25 aprile 2026
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Risposta di Bensons For Beds - Camborne

We're delighted to hear that you received frequent updates from purchase to delivery! It's great to know our delivery team was professional, friendly, polite, and informative. Thanks for your positive feedback!

Team Bensons

Valutata 5 stelle su 5

Having purchased a king size mattress…

Having purchased a king size mattress we were kept informed of of how things were going right up to delivery
We were told of delivery times and even a ten minute alert of arrival
The delivery guy’s were an absolute delight and a credit to Bensons

16 aprile 2026
Non scritta su invito
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Risposta di Bensons For Beds - Camborne

Thank you for your lovely feedback! We’re so pleased you were kept well informed throughout, right up to delivery, and that the timely updates made everything feel smooth and stress‑free. It’s wonderful to hear the delivery team were such a delight — they really are a credit to Bensons.
Thank you for your positive review - Lauryn at Customer Care 💜

Valutata 5 stelle su 5

Very helpful informative staff

Very helpful informative staff, thank you

11 aprile 2026
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Risposta di Bensons For Beds - Camborne

We appreciate your positive feedback! We're so glad our staff were informative and helpful during your visit. Thank you for your time!

Team Bensons

Valutata 4 stelle su 5

Helpful staff

Assistant (Julian) was very helpful and polite, even though we (unintentionally) kept him late.

9 aprile 2026
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Risposta di Bensons For Beds - Camborne

We appreciate you taking the time to leave us a review. We're so glad the assistant was helpful and polite, even when you kept them late!

Team Bensons

Valutata 5 stelle su 5

Excellent Customer Service & Top Quality products.

Excellent Customer Service from Jon and a lady colleague.
We were warmly welcomed and given careful, unhurried advice.
No sales pressure at all.
Before arrival, we were undecided whether to go for a John Lewis Ottoman or a Benson's one.
Jon's helpfulness and Benson's quality won us over completely.
***** HIGHLY RECOMMENDED *****

10 aprile 2026
Non scritta su invito
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Risposta di Bensons For Beds - Camborne

We're happy to hear about the excellent customer service you received! It's great that our team provided careful, unhurried advice without sales pressure. We appreciate your recommendation and are glad our quality won you over.

Team Bensons

Valutata 5 stelle su 5

Friendly, impartial advice

Ali was friendly and welcoming. She was very informative and we felt we were given impartial advice regarding all the beds.
We were not rushed into making a decision, in fact, we visited 3 times before making a purchase.

6 aprile 2026
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Risposta di Bensons For Beds - Camborne

Thank you for your lovely feedback! 😊 We’re delighted to hear Ali was friendly, welcoming, and provided clear, impartial advice. It’s great to know you felt no pressure and were able to visit a few times before making your decision—that’s exactly how it should be. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜

Valutata 5 stelle su 5

The knowledge Julian showed in helping…

The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from major surgery . Well done.

25 marzo 2026
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Risposta di Bensons For Beds - Camborne

Thank you for sharing such lovely feedback! We’re delighted Julian’s knowledge and care helped get everything just right — especially with such an important timeline. We’ll be sure to pass on your kind words. Wishing your daughter a smooth recovery,
Megan | Customer Care Specialist💜

Valutata 5 stelle su 5
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Risposta di Bensons For Beds - Camborne

Thank you! Great to hear our delivery team were so friendly — we really appreciate your feedback,
Megan at Customer Care

Valutata 5 stelle su 5

Very helpful during and after sale,

Very helpful during and after sale,

16 marzo 2026
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Risposta di Bensons For Beds - Camborne

Thank you for your 5 star review Lee! We’re so glad you found our team helpful both during the sale and afterwards. Really appreciate your feedback,
Megan at Customer Care

Valutata 5 stelle su 5

Good product excellent service

Good product excellent service

2 marzo 2026
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Risposta di Bensons For Beds - Camborne

We're so happy to hear that you enjoyed the product and received excellent service. Thank you for sharing your positive experience with us!

Team Bensons

Valutata 5 stelle su 5

Ottoman Bed

Ali at the store was really helpful when we went to make our purchase, with no pressure and helpful guidance.
The delivery drivers on the day the bed arrived, were great at communicating on the day when we could expect our delivery, they were polite and professional with a smile.

17 febbraio 2026
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Risposta di Bensons For Beds - Camborne

Thank you for your wonderful review! 😊 We’re so pleased to hear that Ali was really helpful and offered great guidance with no pressure while you made your purchase. It’s also lovely to know the delivery drivers kept you well informed on the day and were polite, professional, and cheerful throughout. We truly appreciate your feedback,
Megan at Customer Care

Valutata 5 stelle su 5

Good customer service

Good Customer service throughout including delivery, Would definitely recommend

14 febbraio 2026
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Risposta di Bensons For Beds - Camborne

We appreciate your recommendation and are so glad to hear you received good customer service, including delivery!

Valutata 5 stelle su 5

staff member knowledgeable polite and…

staff member knowledgeable polite and helpful

12 febbraio 2026
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Risposta di Bensons For Beds - Camborne

We're so glad our staff member was knowledgeable, polite, and helpful! We appreciate you sharing this positive feedback with us.

Valutata 5 stelle su 5

Good service from Bensons

Glen and Paul were very courteous and respectful of our property. We were given a call first thing confirming approximate delivery time and then a call 10 minutes prior to delivery. This is the second time I have used Bensons for Beds and would definitely recommend them

11 febbraio 2026
Non scritta su invito
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Risposta di Bensons For Beds - Camborne

We're happy to hear that our team was courteous and respectful of your property. We appreciate your positive feedback regarding the delivery updates and your recommendation. Thank you for choosing us again,
Megan at Customer Care

Valutata 5 stelle su 5

Excellent service and advice when we…

Excellent service and advice when we shopped and fast efficient delivery, Ryan and Paul who delivered the mattress were so helpful and a great product 😊

8 febbraio 2026
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Risposta di Bensons For Beds - Camborne

We're happy to hear that you received excellent service and advice while shopping, along with fast, efficient delivery. We appreciate your positive feedback on the product!

Valutata 3 stelle su 5

Pillows

We bought 2 pillows at £75 each , unfortunately one was a back sleeper and we wanted a side sleeper. Went to return it today and it was refused stating due to hygiene purposes. Very annoyed at loosing £75 ! It had been tested in store but was given the wrong one .

3 febbraio 2026
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Risposta di Bensons For Beds - Camborne

Thank you for sharing your feedback, and I’m really sorry to hear about your experience Julie. I completely understand how frustrating it must feel to be left out of pocket after being given the wrong pillow type in store, especially when you only realised once you got home.

While our pillow returns policy is in place for hygiene reasons, we will feed this back internally to see what we can do to change this.

Thank you for bringing this to our attention,
Megan at Customer Care

Valutata 5 stelle su 5

Good customer service.

Good customer service.
Not pushy.
Very helpful and polite.

3 febbraio 2026
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Risposta di Bensons For Beds - Camborne

We're so happy to hear you received good customer service that was helpful and polite, without being pushy! We appreciate your feedback.

Valutata 5 stelle su 5

Very happy with purchase

Great experience looking in store, friendly staff, very helpful. Fast delivery.
Highly recommended

23 gennaio 2026
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Risposta di Bensons For Beds - Camborne

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff friendly and helpful, and that you experienced fast delivery!

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