Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... Leggi di più
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Sede
Cambia sedeUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... Leggi di più
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Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... Leggi di più
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I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Bromborough
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Regno Unito
- 1513430043
4,8
Eccellente
513 recensioni
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Le persone hanno visualizzato anche
Very professional and quick delivery…
Very professional and quick delivery service.
28 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
Thank you for your kind words! We strive to provide efficient and top-notch delivery service to all of our customers. We appreciate your support!
Sleep well, Team Bensons💜
Very helpful we said what we were…
Very helpful we said what we were looking for then Joe guided us to the possibilities and left us alone till we need advice
26 aprile 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
Thank you for your kind words! Our team takes pride in providing personalised and knowledgeable service. We're happy to hear Joe was able to assist you in finding what you were looking for. Let us know if you need any further guidance, we're always here to help. 😊
Sleep well,
Team Bensons💜
What a great experience at bensons for…
What a great experience at bensons for beds at bromborough Croft retail park . The man joe was so helpful .
21 aprile 2025
Risposta di Bensons For Beds - Bromborough
We are thrilled to hear you had a great experience at our store! Thank you for the kind words about Joe - we are lucky to have such a helpful team member. We hope to see you again at Benson's for Beds! - Team Bensons 💜
We found everyone to be very helpful in…
We found everyone to be very helpful in helping us choose what was right for us, they didn't rush us or follow us around,they made time to make us feel welcomed.amazing staff.
17 aprile 2025
Risposta di Bensons For Beds - Bromborough
Thank you so much for your kind words! We are thrilled to hear that our team was able to provide you with a welcoming and helpful shopping experience. Customer satisfaction is our top priority and we are glad that we were able to assist you in finding the perfect product for your needs. Your support means the world to us!
Sleep well, Team Bensons💜
Joe could not have been more helpful
Joe could not have been more helpful, I did not feel rushed into buying from the Store and I returned to purchase several items. I even received a discount which was gratefully received. Would highly recommend Bensons.
8 aprile 2025
Risposta di Bensons For Beds - Bromborough
Thank you for your kind words! We are thrilled that Joe provided you with excellent service and that you chose to return and make multiple purchases. We love seeing happy customers and are happy to offer discounts as a token of our appreciation. Thank you for recommending Bensons! #HappyCustomer #GreatService #Grateful #Bensons
Puchase of 2 single beds
The staff were very informative helpful & attentive. We have used this shop before
1 aprile 2025
Risposta di Bensons For Beds - Bromborough
We appreciate your positive feedback and are so glad our staff was helpful and attentive. We value your continued patronage. Thanks again, Megan at Customer Care
Risposta di Bensons For Beds - Bromborough
We're happy to hear that you had an excellent experience. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Everything..
Everything... from buying my mattress to having it delivered....staff were brilliant in the store and the delivery men were awesome. I was kept up to date about delivery date and times. Could not be happier ...
27 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
We appreciate you sharing your positive experience! We're happy to hear that our staff were brilliant, both in-store and for delivery, and that you were kept well-informed. Take care, Megan at Customer Care
Great customer service!
21 marzo 2025
Risposta di Bensons For Beds - Bromborough
We greatly appreciate your five-star rating❤
Sleep well, Megan at Customer Care
Great assistant she was so helpful…
Great assistant she was so helpful efficient service
21 marzo 2025
Risposta di Bensons For Beds - Bromborough
We're so glad to hear that our assistant was helpful and efficient! We appreciate your positive feedback and support. Thank you, Megan at Customer Care
Risposta di Bensons For Beds - Bromborough
We regret that our support disappointed you regarding your item not fitting Clare. We'll review our service. Thank you. Megan at Customer Care
Two cancelled delivery times with…
Two cancelled delivery times with little notice (two days off work) and when bed was finally delivered it was damaged. Customer service was abysmal. Yes I was offered a goodwill payment of £80 for my inconvenience but I lost far more due to lost work days. Would have given 0 stars if I could.
5 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
We are sorry the delivery was problematic and the bed arrived damaged. We appreciate you bringing this to our attention and will certainly feed this back. We hope we are provided with the opportunity to make it up to you in the future Andy.
Take care, Megan at Customer Care
The service was excellent
The service was excellent. Served by a lovely guy who went above and beyond. Helped us choose the bed and mattress as we were so undecided...
8 marzo 2025
Risposta di Bensons For Beds - Bromborough
We're happy to learn that you received excellent service and that our team member assisted you in selecting a bed and mattress. Thank you for your positive feedback, Megan at Customer Care
Good choice of beds and mattresses
Good choice of beds and mattresses. Very pleasant and knowledgeable salesman, not pushy at all and was there if we needed him. Good experience.
25 febbraio 2025
Risposta di Bensons For Beds - Bromborough
We're happy to hear that you found a good selection and a helpful salesperson! It's great to know that you had a positive experience with us. Thanks for your feedback, Megan at Customer Care
Was really smooth from start to finish
Was really smooth from start to finish, no pushy sales I actually went away and came back and jo was extremely helpful and professional! He made the whole process really easy and enjoyable! I’ve never been a fan of tempur but after speaking with Jo I done a full 360 and I’ve gone with one! Hats off to Jo he’s an asset to your company!
19 febbraio 2025
Risposta di Bensons For Beds - Bromborough
We're glad you enjoyed your experience. It's great to hear that the process was smooth and helpful, and that you found our team member to be professional. We appreciate you sharing your positive feedback, Megan at Customer Care
Service great delivery another matter. All set for Wednesday delivery after…
All set for Wednesday delivery after two weeks but they cancel day before, after 6 Monday to cancel due to shortages. Wonder what they would have charged us for late cancellation! Paid upfront. Do we cancel and request a refund!
17 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
We regret the late notice regarding your delivery cancellation. We know that waiting two weeks, only to have it cancelled the day before, is frustrating. We appreciate your feedback, Megan at Customer Care
Helpfull service
6 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Bromborough
Thank you so much for your 5 star review Lorraine. Take care, Megan at Customer Care
The salesman
The salesman, Dave, was very helpful but not pushy! He listened to what I wanted and came up with the right combination of base and mattress to suit me.
29 gennaio 2025
Risposta di Bensons For Beds - Bromborough
We appreciate you sharing your experience! We are so glad to hear that our team member was helpful and found the perfect mattress and base for you.
Take care,
Megan at Customer Care
Joe who we dealt with was brilliant so helpful without the horrible hard sell you sometimes get which is off putting but we had a brilliant experience can’t recomend Bensons for beds highly enough
Joe who we dealt with was brilliant
21 gennaio 2025
Risposta di Bensons For Beds - Bromborough
We're happy to hear that you had such a positive experience. Thank you for your feedback; we appreciate it very much.
Take care,
Megan at Customer Care
Experience of buying a new bed …
Salesman Garry made the experience of buying a new bed a pleasure, nothing was too much trouble he explained every option we had in detail but was in no way "pushy" which is how we like it.
Garry is a valuable asset to Bensons .
23 gennaio 2025
Risposta di Bensons For Beds - Bromborough
We're happy to hear that your experience was a pleasure. We appreciate that our team member provided detailed explanations without being overbearing. It's great to know that their service is valued!
Take care,
Megan at Customer Care
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