Bensons have been excellent in their service delivery. The shop staff were really helpful and the place was fresh and modern. The bed was really good value and delivery was fast and on the day and tim... Leggi di più
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Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Leggi di più
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Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... Leggi di più
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Everything went smoothly from start to finish. The bed is so comfortable great choice fully supported by their expertise from the staff knowledge.
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Informazioni su Bensons For Beds - Bristol Imperial
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Regno Unito
- 1179642525
4,7
Eccellente
269 recensioni
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Le persone hanno visualizzato anche
Great service
All very smooth and efficient from initial ordering in branch to delivery of new mattress and disposal of old one
4 giugno 2026
Risposta di Bensons For Beds - Bristol Imperial
We're so pleased your experience, from ordering to delivery and disposal, was smooth and efficient. Thank you for your kind feedback!
Team Bensons
Staff in the Bristol Imperial park…
Staff in the Bristol Imperial park store were excellent
26 maggio 2026
Risposta di Bensons For Beds - Bristol Imperial
We're so glad our team provided excellent service. Thank you for your kind words!
Team Bensons
Lewis was friendly and helpful
Lewis was friendly and helpful, gave us advice but let us take time to decide.
24 maggio 2026
Risposta di Bensons For Beds - Bristol Imperial
We're so glad to hear you had a positive experience with our team. Thank you for your kind words!
Team Bensons
Very helpful staff
16 maggio 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you!
Team Bensons - Jess
Purchasing a Divan
The whole experience of purchasing our Divan was made easier by the staff being very helpful guiding to what we wanted
15 maggio 2026
Risposta di Bensons For Beds - Bristol Imperial
We're so pleased our team helped make your Divan purchase easier by guiding you to what you wanted. Thank you!
Team Bensons
Risposta di Bensons For Beds - Bristol Imperial
We appreciate your excellent feedback!
Team Bensons - Jess
Best mattress we have ever bought
Best mattress we have ever bought , so comfortable , the sales assistant who we dealt with to check out mattresses was do helpful, we then bought online following our visit, would highly recommended
25 gennaio 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you so much for the wonderful feedback! We’re thrilled to hear it’s the best mattress you’ve ever bought and that it’s so comfortable. Great to know our sales assistant was helpful during your visit and that ordering online worked smoothly afterwards. Thanks for the recommendation — it really means a lot to us!
Fantastic
From the very knowledgeable salesman in the Imperial Park (Bristol) store to the very courteous delivery drivers. Was kept up to date on delivery throughout. Excellent experience all round.
11 aprile 2026
Risposta di Bensons For Beds - Bristol Imperial
Lovely to hear! From knowledgeable in‑store advice to courteous delivery and great communication — that’s exactly what we aim for ⭐
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Chloe at benson for beds brislington is fantastic!
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but was honest about quality and durability. She even helped us take it to our vehicle.
15 aprile 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you so much for the fantastic feedback! We’re delighted to hear Chloe at our Brislington store provided such knowledgeable, honest, and efficient support. Staying within budget while being clear about quality is exactly what we aim for — we’ll be sure to pass on your kind words to her.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Knowledgeable sales man.
Knowledgeable sales man.
Quick delivery date.
Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van.
Very pleased with price & quality of tempur mattress.
5 aprile 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you for such a great review! 😊 We’re delighted to hear our knowledgeable salesperson helped you find the right mattress, and that delivery was quick and smooth. It’s wonderful to know our delivery team took such good care, and we’re especially pleased you’re happy with the price and quality of your Tempur mattress. Enjoy many comfortable nights ahead,
Megan | Customer Care Specialist✨
Arrived on time mattress put where…
Arrived on time mattress put where required and extras delivered. Great service.
5 aprile 2026
Risposta di Bensons For Beds - Bristol Imperial
We're delighted to hear that your mattress arrived punctually, was placed as needed, and that the extras were delivered! We appreciate your feedback!
Risposta di Bensons For Beds - Bristol Imperial
We appreciate your great feedback! 😊 We're so glad you received good advice and found our customer service helpful.
Excellent service from Spencer who…
Excellent service from Spencer who helped us pick the perfect bed for our needs and budget. Also Marcus who was helpful and friendly when sorting our order
31 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you for the lovely feedback! 😊 We’re delighted to hear Spencer helped you find the perfect bed to suit your needs and budget, and that Marcus was friendly and helpful in sorting your order. We’ll be sure to pass on your kind words to them both,
Megan | Customer Care Specialist⭐
Excellent service, excellent quality!
My experience with Bensons was fantastic from start to finish. Tracey was excellent on the day helping me pick my bed and additions. Delivery was set up for the following week. 2 days later I saw the price had reduced by almost £400. A quick call to Bensons and within an hour, Lewis had sorted out a refund to match the lower price and held the same delivery date - even got the price of the protection down in line with the new price! Day of delivery went smoothly, they arrived at the earlier end of my time slot and had everything unpacked, put together and tidied away within 90 minutes. Absolutely thrilled with my new bed which is gorgeous and excellent quality!
25 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Bristol Imperial
Wow — what an amazing review! 😊 We’re thrilled to hear Tracey helped you find the perfect bed, and extra glad Lewis could quickly sort out the price match and refund for you. It’s great to know delivery was smooth, efficient and right on time too. Enjoy your gorgeous new bed — here’s to many comfy nights ahead,
Megan | Customer Care Specialist💜
TV bed came without a TV
The tv I ordered was not with the delivery, I now have to wait another week to receive it! Also the head if the bed was damaged and has to be replaced.
25 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Bristol Imperial
We regret that your TV was missing from your order when this was placed and that the headboard arrived damaged. We appreciate your feedback and will look into these issues.
Great service really looked after us
16 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you for the lovely feedback Suzanne! We’re so glad you felt well looked after — it means a lot to us!
Sleep well,
Megan at Customer Care💜
Great Company
The staff in the Bristol store were both helpful and knowledgeable. Bensons for Beds kept us informed on the delivery date and the delivery staff were also helpful and courteous.
14 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
That’s lovely to hear — sounds like the Bristol team and our delivery crew had everything spot‑on! 😊 Thanks so much for the great feedback. If you need anything else, we are always here to help,
Megan at Customer Care
Benson for peace of mind
Very professional when in the store and answered all the question that we asked. Delivery was great as the day it was coming wasn't good for us so changed the date to suit us. Had a phone call to say when the will be there and put it in the room where required.
14 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
John Holder,
We appreciate your feedback! We're happy to hear that our team was professional and thorough in answering your questions. It's great that we could accommodate your delivery date change and that the team placed the item in your preferred room.
Team Bensons - Jessica
Very happy with our new mattress.
Very happy with our new mattress.
Its so comfortable and feels very luxurious. We have slept like logs.
12 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
So happy to hear you’re loving your new mattress! 🛏️✨ Comfy, luxurious, and giving you sleep-like-a-log nights — that’s exactly what we love to hear,
Megan at Customer Care
The drivers Nathan and Tom were very…
The drivers Nathan and Tom were very helpful and friendly
8 marzo 2026
Risposta di Bensons For Beds - Bristol Imperial
Thank you so much for your lovely review! I’m really pleased to hear that Nathan and Tom were both helpful and friendly during your delivery. I’ll be sure to pass your kind comments on to them — they’ll really appreciate it!
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
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