From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... Leggi di più
L'azienda ha risposto
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed... Leggi di più
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Brislington
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, Regno Unito
- 1179720382
4,9
Eccellente
267 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Friendly and experienced sales staff
Friendly and experienced sales staff
Excellent communication regarding progress of item and delivery expectations
Polite and friendly delivery staff, respectful and timely
4 luglio 2026
Risposta di Bensons For Beds - Brislington
We're so pleased to hear about your positive experience with our friendly and experienced sales staff. It's wonderful that our communication and delivery team were also excellent!
Very helpful to find a mattress to suit…
Very helpful to find a mattress to suit our needs and didn’t oversell, we made a decision easily with their help.
1 luglio 2026
Risposta di Bensons For Beds - Brislington
We're so pleased our team helped you find a mattress that suited your needs without overselling, making your decision easy. Thank you for your wonderful feedback!
Team Bensons
Knowledgeable and helpful salesperson.
25 giugno 2026
Risposta di Bensons For Beds - Brislington
We're so pleased our team was helpful. We appreciate your kind words.
Team Bensons
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Delivery and installation excellent.
12 giugno 2026
Risposta di Bensons For Beds - Brislington
We're so pleased our staff was knowledgeable and helpful. Thank you!
Team Bensons
Excellent and friendly service.
8 giugno 2026
Risposta di Bensons For Beds - Brislington
We are so glad you had a great experience with us.
Team Bensons
Good service
The salesman was experienced and able to show me various beds that suited what I was looking for. There was no pressure to buy and plenty of time to choose/try out different beds.
24 maggio 2026
Risposta di Bensons For Beds - Brislington
We are so pleased our team helped you find the perfect bed without any pressure. We appreciate your positive feedback!
Team Bensons
Great help and advice
Great help and advice in store, delivery team very efficient, communication great throughout. Our mattress is so comfortable. Very pleased
21 maggio 2026
Risposta di Bensons For Beds - Brislington
We're so pleased you received great help in-store and found our delivery team efficient. We're glad communication was great and you love your comfortable mattress!
Team Bensons - Jess
Good service
Marcus at the Brislington store was very helpful without being pushy and Carl and Steve were quick and efficient delivering and setting up my new bed.
6 maggio 2026
Risposta di Bensons For Beds - Brislington
We're delighted to hear our team provided such helpful, efficient service, from selection to delivery and setup. Thank you for your kind words!
Team Bensons - Jess
Excellent service
Excellent service, Chloe was very informative and gave us time to think
13 maggio 2026
Risposta di Bensons For Beds - Brislington
We appreciate your feedback! We're so pleased our team provided excellent service and gave you time to think.
Team Bensons - Jess
Great communication from all departments
We were offered lots of options of mattresses to try out. We were left to ourselves to choose our preference with no pressure.
Communication relating to the delivery was excellent with plenty of updates and calls from the driver the day before.
The two delivery men John & Paul were excellent with great humour whilst imparting important information. Thank you to them for a first class experience!
6 maggio 2026
Risposta di Bensons For Beds - Brislington
We're happy you appreciated the mattress options and no-pressure environment. It's great the delivery updates and team's humor added to your experience. Thank you for your positive feedback!
Team Bensons
A great job done
The team turned up on time having rung half an hour in advance as promised. They were polite and helpful, and just got on with the job. They were efficient, too, taking barely half an hour to assemble everything and hand over what they needed to. A refreshing change from my typical experience.
27 aprile 2026
Risposta di Bensons For Beds - Brislington
We're happy to hear the team was punctual, courteous, and efficient during assembly. It's great to know their service was a refreshing change from your past experiences. Thank you for your feedback.
Team Bensons
Really helpful staff
Really helpful staff. Easy to talk to Made me feel really welcome
27 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Brislington
Thank you for the lovely feedback! We’re so pleased to hear our staff were really helpful, easy to talk to, and made you feel welcome — that’s exactly the experience we aim to create.
Here’s to comfier nights and happier mornings💜
Very pleased with the assistance i received
Kally who assisted me, was very patient and knowledgeable. I couldn't have made a purchase without her help
21 aprile 2026
Risposta di Bensons For Beds - Brislington
Thank you so much! 😊 We’re delighted to hear Kally was so patient and knowledgeable—she’ll be thrilled to know she made such a difference. Enjoy your purchase! 🛏️✨
Excellent service
Excellent service. Lovely helpful friendly assistant. Bed delivered on time. Very pleased with my comfy purchase.
28 marzo 2026
Risposta di Bensons For Beds - Brislington
We're pleased to hear about the excellent service you received from our friendly assistant and that your bed was delivered on time. We hope you enjoy it!
Team Bensons
Risposta di Bensons For Beds - Brislington
We're happy that you had a positive experience. Thank you for your feedback; we appreciate it greatly.
Team Bensons
Very easy and smooth ordering process
Very easy and smooth ordering process. Clear information, good prices, and flexible payment options. I’m happy with my purchase so far and would recommend Bensons for Beds.
7 aprile 2026
Non scritta su invito
Risposta di Bensons For Beds - Brislington
Thanks so much for your kind feedback. We’re delighted you found the process easy, the information clear, and the options flexible. We really appreciate the recommendation,
Megan | Customer Care Specialist💜
Risposta di Bensons For Beds - Brislington
We appreciate your feedback! We're happy to hear our communication was good and your delivery arrived on time. Thank you for choosing us!
Went in bensons yesterday was greeted…
Went in bensons yesterday was greeted by the lovely kally who went above and beyond , she listened to what I wanted and needed and she took me through everything no rush no pressure and I’m very happy with my purchase thank you Kally !!
26 marzo 2026
Non scritta su invito
Risposta di Bensons For Beds - Brislington
Thank you for the lovely feedback! Kally will be absolutely delighted to hear this — we’re so pleased she could help you find exactly what you needed, with no pressure 😊
Sleep well,
Megan | Customer Care Specialist💜
Knowledgeable, friendly staff
Staff were friendly, knowledgeable and gave us the information needed to make our choice. We had ample time to try the different mattresses before we made our decision. Delivery crew were polite and respectful of our home, taking care both inside and outside our property.
11 marzo 2026
Risposta di Bensons For Beds - Brislington
Nina Dando,
We appreciate your wonderful feedback! It's great to hear our staff were helpful and provided the information you needed. We're also glad you had enough time to choose and that our delivery crew were respectful of your home.
Team Bensons
Went in for a bed of my daughter and…
Went in for a bed of my daughter and the chap who helped us gave honest and really helpful advice to my me and my daughter about what to think about in terms of comfort and what she actually wanted.
Top service, not intrusive as we looked, but helpful in the right way to make it an easy purchase.
Will come back when i next need a mattress.
10 marzo 2026
Risposta di Bensons For Beds - Brislington
Thank you so much for your lovely review! We’re really glad our team could help you and your daughter find the right bed. It means a lot to hear you had such a positive, relaxed experience. We look forward to welcoming you back when you need that next mattress,
Megan at Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.