Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... Leggi di più
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Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... Leggi di più
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Got what I wanted, search have a good selection and I used Bensons as I bought from you before so I know that the quality will be good.
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Good customer service. I was shopping for a Wardrobe. I prefer to see my more expensive items, even though I check out on line first. Sales assistant directed me to the selection of Wardrobes, gave m... Leggi di più
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Informazioni su Bensons For Beds - Blackpool
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Regno Unito
- 1253403456
4,9
Eccellente
566 recensioni
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Risposta di Bensons For Beds - Blackpool
Thank you so much for your kind words! We are delighted to hear that our service in store met your expectations. We strive to provide excellent service to all of our customers and we look forward to serving you again in the future. Thank you for your support!
Risposta di Bensons For Beds - Blackpool
Thank you for the kind feedback! We take great pride in providing excellent customer service and are delighted to hear that our sales assistant was able to assist you. We hope to see you again soon!
We had a lovely experience when looking…
We had a lovely experience when looking to purchase a bed from Bensons @ Blackpool. Customer service was fantastic. Julie listened to what we required and she took us through a good range of beds. She wasn't at all pushy & she made the whole experience very enjoyable.
23 marzo 2025
Risposta di Bensons For Beds - Blackpool
Thank you for the fantastic review! We are so glad to hear that you had a lovely experience with our customer service representative, Julie. Providing excellent service and making the shopping experience enjoyable is our top priority. We appreciate your support and hope you enjoy your new bed from Bensons!
Fabulous customer service
Fabulous experience with your very knowledgeable team.
Monica was was very helpful and polite and full of useful knowledge and information
Can’t wait for our new bed!
2 aprile 2025
Risposta di Bensons For Beds - Blackpool
Thank you so much for your kind words, we are thrilled to hear you had a fabulous experience with our knowledgeable team! Monica is truly an asset to our company and we are glad she was able to assist you. We can't wait for you to try out your new bed!
Great member of staff very helpful
2 aprile 2025
Risposta di Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad that our staff was helpful. Thank you for choosing us; we value your support. Take care, Megan at Customer Care
Great experience, All the staff were knowledgeable and…
All the staff were knowledgeable and friendly. Never felt pressurised into making a purchase.
22 marzo 2025
Risposta di Bensons For Beds - Blackpool
We appreciate you sharing your experience! We are so glad our team was knowledgeable and friendly and that you felt no pressure to buy. Take care, Megan at Customer Care
Would recommend Bensons for Beds…
From start to finish the whole experience of choosing a mattress with the help of Julie was very good!
I was not too sure as to the type of mattress I wanted but with Julie’s advice I found the perfect mattress!
26 marzo 2025
Risposta di Bensons For Beds - Blackpool
We're glad you enjoyed your experience. It's great to hear that the assistance in choosing a mattress was very helpful and that you found the perfect one. Thank you for your positive feedback, Megan at Customer Care
Risposta di Bensons For Beds - Blackpool
Thank you so much for your incredibly kind words and for awarding us a five-star rating Jennifer! We’re thrilled to hear about your fantastic experience with us. Sleep well, Megan at Customer Care
helpful sales person
27 marzo 2025
Risposta di Bensons For Beds - Blackpool
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
Friendly and professional
Friendly and professional
Had a great experience, handled with great efficiency by the staff. I think she was called Monica ( Blackpool South branch). Lovely lady, got our order sorted easily and we felt valued. Well done.
24 marzo 2025
Risposta di Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're happy to hear that our staff provided friendly and efficient service, making you feel valued. Thank you, Megan at Customer Care
Risposta di Bensons For Beds - Blackpool
We're glad the in-store assistance and smooth process were helpful. Thank you for sharing your positive experience with us, Megan at Customer Care
Brilliant customer service
Brilliant customer service and product knowledge from Kevin plus a wide range of beds to test.
12 marzo 2025
Risposta di Bensons For Beds - Blackpool
We're happy to hear that you received brilliant customer service and found a wide range of beds to test. We appreciate your positive feedback and time, Megan at Customer Care
We bought a Bensons Bed 2 years ago and…
We bought a Bensons Bed 2 years ago and since we were very happy with it decided to replace another bed with one similar. The lady who dealt with our purchase was very helpful and courteous.
7 marzo 2025
Risposta di Bensons For Beds - Blackpool
We're happy to hear that you had a positive experience with our products and service. We appreciate you choosing us again and thank you for your kind words about our team. Take care, Megan at Customer Care
Outstanding customer service
Really excellent good old fashioned service from Kevin at Blackpool branch, helped us to decide on which mattress and base and got us a great deal, v happy would recommend him.
6 marzo 2025
Risposta di Bensons For Beds - Blackpool
We're happy to hear that you received excellent service at our Blackpool branch. We appreciate your positive feedback regarding the assistance you received in choosing your mattress and base. Thanks for recommending us, Megan at Customer Care
Buying a Mattress
Your assistant, Monica, was very efficient, kindly and saw to our needs very clearly and quickly.
25 febbraio 2025
Risposta di Bensons For Beds - Blackpool
We're happy to hear that our assistant provided efficient and kind service, promptly addressing your needs. Thank you for sharing your positive experience, Megan at Customer Care
Not pushy
Just like to commend the team at your Blackpool store for good service. Unfortunately I don't remember the name of the lady who served me but I did commend her to her manageress. On entry to the store I was approached by the assistant in mention who give me a brief, very polite and succinct way in which the sales team operates and it was everything I needed, and on that basis it sold me the bed. Non of my further questions were any trouble to address. On that basis you sold me a bed. 🙂
11 febbraio 2025
Risposta di Bensons For Beds - Blackpool
We appreciate you taking the time to share your positive experience at our Blackpool store. We're happy to hear that the team provided such great service and that their assistance helped you find the perfect bed. We will pass on your kind words to the manager, Megan at Customer Care
Very helpful staff
Very helpful staff. Informed and explained everything in detail...looking forward to better nights on my new mattress
19 febbraio 2025
Risposta di Bensons For Beds - Blackpool
We appreciate you taking the time to share your experience. We're so glad to hear our staff was helpful and thorough. We hope you enjoy your new mattress, Megan at Customer Care
It was a pleasure to deal with Bensons
It was a pleasure to deal with Bensons to buy a matress. Lots of helpful advice. Tommy at the Blackpool store was very patient and helpful and gave the time we needed to make the best choice and find good value. If only every retail experience were as good as this. Thank you very much.
14 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Blackpool
We're happy to hear that you had such a positive experience purchasing a mattress. We appreciate your kind words and are so glad that our team member was able to provide helpful advice and support to you. Thank you for your feedback, Megan at Customer Care
The young lady sales person was…
The young lady sales person was extremely helpful, polite and knowledgeble on the New Bed we required.
Thank you.😃
8 febbraio 2025
Risposta di Bensons For Beds - Blackpool
We're happy to hear that the salesperson was helpful, polite, and knowledgeable when you were choosing your new bed. Thank you for your positive feedback, Megan at Customer Care
Absolutely Disgraceful Service
Absolutely Disgraceful Service on Delivery, when we purchased the bed we asked if they would assemble the bed and was told that the drivers would deliver the bed to the the upstairs bedroom and assemble the bed which was important as we are both pensioners when they delivered it first of all they wanted to leave it in the hallway and when we told them that we needed it taking upstairs and assembling they did take the bed upstairs but point blank refused to assemble the bed we tried to ring the store but it wasn't open until 10am so he then rang the head office and informed them that we wanted the bed assembled and we was willing to pay, head office then advised them both to assemble the bed but the driver point blank refused saying they only have a 15min slot per delivery they then just left without a signature.
We then rang customers services and there answer in short was ask a relative or Friend to assemble the bed and when i asked who had signed for receipt of the bed they went away to check and informed me that they had taken pictures in our bedroom without our permission and the driver signed the delivery note themselves how can this be classed as good service it is not acceptable that anybody can walk in your home and start taking pictures without your permission and surely the driver should note be allowed to sign for the goods so be aware when ordering a bed from Bensons that they are not what you would expect from such an established company
12 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Blackpool
We appreciate you bringing this delivery and assembly issue to our attention. We're sorry to hear the service you received was not what you expected, especially regarding the assembly and the photos taken. We're looking into this matter to ensure our service aligns with expectations. Thank you for your feedback. Megan at Customer Care
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