The whole experience from start to finish was relaxed with no sales pitch but very informative. Jen was amazing and she made the whole process seamless and straightforward. The delivery was again st... Leggi di più
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Sede
Cambia sedeUnit 5 Shane Retail Park, Boucher Road, BT12 6UA Belfast, County Antrim Northern Ireland, GB
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I was in dire need of a good night's sleep when I entered Benson's for Beds. They saved me from nights of twisting and turning and battling a brick of a mattress. They laid me down in their bed of... Leggi di più
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Angela, from your Boucher Road shop in Belfast was very helpful. She used your mattress selection guide program to aide us in choosing the appropriate mattress based on our physical needs. She showed... Leggi di più
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Our experience from start to finish was great. Jen came over as soon as we came in to see how she could help. She was very helpful and explained everything but wasn’t pushy in any way, she just gave u... Leggi di più
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Informazioni su Bensons For Beds - Belfast Ni Shane Retail Park
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 5 Shane Retail Park, Boucher Road, BT12 6UA, Belfast, County Antrim Northern Ireland, Regno Unito
4,7
Eccellente
219 recensioni
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Stress free
The whole experience from start to finish was relaxed with no sales pitch but very informative. Jen was amazing and she made the whole process seamless and straightforward.
The delivery was again straightforward and the guys were extremely helpful.
15 ottobre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful feedback! We're thrilled to hear that you had a relaxed and informative experience with Jen. Our team strives to make the process seamless, and it's great to know our delivery team met your expectations. We appreciate your support and look forward to serving you again!
All good but why do you not build wardrobes?
Furniture good and service was helpful and polite.
However would only assemble bed, not wardrobe and drawers.
11 ottobre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your review David, As my colleague Megan said we do not offer assemble through our own guys but if you are still stuck for a fitter the Boucher road shop has independent fitters who are able to work something out for you. Give us a call if you need 02890026789 and have a good day 👋
Clear and helpful advice
The lady we dealt with , Tia, was very helpful and friendly, she explained everything clearly
5 ottobre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We're thrilled to hear that Tia provided you with helpful and friendly service. Our team is dedicated to ensuring a great experience for our customers. We look forward to serving you again soon!
Great customer service from start to…
Great customer service from start to finish. Team followed up with us at every step and made the whole process easy and quick.
3 ottobre 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience easy and enjoyable. Providing excellent customer service is our top priority, and we're glad we could assist you every step of the way. We look forward to serving you again!
I was in dire need of a good night's…
I was in dire need of a good night's sleep when I entered Benson's for Beds. They saved me from nights of twisting and turning and battling a brick of a mattress.
They laid me down in their bed of science which assessed my sleep positions and suggested mattresses to me. Each one I lay on brought me closer to sleep heaven.
Finally, I chose my new mattress and bed and in just one week I've woken up in such comfort I thought I would never know again.
Thank you to the knowledgeable sales team including Fiona and the respectful and helpful delivery guys including Ross for saving my sleep and making the whole experience seamless.
29 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful review! We're thrilled to hear that our team, especially Fiona and Ross, helped you find the perfect mattress for a great night's sleep. Your comfort is our priority, and we're glad you had a seamless experience. Sleep well and enjoy your new bed! 😀
Initially our experience was great
Initially our experience was great, the sales person couldn’t do enough to get us to part with our money.Mattress got delivered and stank of damp, phoned the shop and basically got told it was nothing to do with them to phone customer services but good luck trying to get through!
15 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Hi Sonia, we spoke with your husband and now that our tech has been out have reordered your new mattress and apologise for any inconvenience caused. If you need to speak with us call 02890026789. Thanks
Our experience from start to finish was…
Our experience from start to finish was great. Jen came over as soon as we came in to see how she could help. She was very helpful and explained everything but wasn’t pushy in any way, she just gave us the facts and let us decide. We asked a lot of questions and no matter what it was, she knew the answer and took time with us to make sure we understood and were comfortable with our choices.
27 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful feedback! We're thrilled to hear that Jen provided you with such a great experience. Our team is dedicated to helping our customers feel informed and comfortable. We appreciate your trust in us and look forward to serving you again! 😁
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our delivery service and staff. Your satisfaction is our top priority, and we look forward to serving you again soon!
Purchase and delivery experience excellent
Mattress arrived within organised time slot. Helpful pleasant delivery staff who carried it upstairs.
23 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your wonderful feedback! We're thrilled to hear that your mattress arrived on time and that our delivery team provided excellent service. Your satisfaction is our priority, and we appreciate your support. Enjoy your new mattress!
Friendly staff and good delivery service
20 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We strive to provide excellent customer service and are happy to hear that our staff and delivery services met your expectations. We appreciate your support and look forward to serving you again.
Paula was so helpful and good at…
Paula was so helpful and good at explaining all the different bed types and what might suit
16 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words, ! We're thrilled to hear that Paula provided such informative and helpful guidance during your visit. It's our goal to help you find the perfect bed to suit your needs. We appreciate your feedback and hope to see you again soon! 😊🛏️ #HappyCustomers #CustomerSatisfaction
Excellent
Great customer service from initial visit in store right through to bed assembly and removal of old bed and mattress. Also got an ex display mattress for half price which is a great bargain and looks brand new.
13 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your fantastic review! 😊 We're delighted to hear that you experienced great customer service from your first visit to our store all the way through to delivery, assembly, and the removal of your old bed and mattress. It's even better to know you found a fantastic bargain with your ex-display mattress and that it looks as good as new! Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist⭐🛏️
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! Our team always strives to bring warmth and enthusiasm to our services. It means a lot to hear that it is noticed and appreciated by our customers!
Excellent service from a very informed
Excellent service from a very informed, knowledgeable and friendly member of staff.
3 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you so much for your kind words! We strive to provide exceptional service and are thrilled to hear that it was reflected in your experience. We look forward to serving you again soon! #CustomerSatisfaction #SuperiorService
Tia at Boucher Road location helped us…
Tia at Boucher Road location helped us find the perfect bed! Highly recommend her and the selection at Benson’s.
4 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
"Thank you for the kind words, we're glad Tia was able to find you the perfect bed. We take pride in our selection at Benson's and we hope you continue to enjoy your purchase!" #happycustomers #perfectbed #BensonsAtYourService
Angela
Angela, from your Boucher Road shop in Belfast was very helpful. She used your mattress selection guide program to aide us in choosing the appropriate mattress based on our physical needs. She showed us many mattresses and let us take our time testing out each one. My husband said this was his favourite shopping experience! Many thanks Angela and Bensons for Beds!
30 agosto 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for sharing your wonderful experience at our Boucher Road shop in Belfast! We are thrilled that Angela was able to assist you in choosing the perfect mattress for your needs. We are happy to hear that you both enjoyed testing out our selection and we appreciate your kind words. Thanks for choosing Bensons for Beds!
Excellent customer service and have…
Excellent customer service and have just placed another order.
1 settembre 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We truly appreciate your loyalty and are thrilled to have you as a customer. We can't wait to provide you with excellent service once again on your next order.
The staff member was great
The staff members overall friendliness, knowledge about the products made me confident that I made the correct choice.
30 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for your kind words! We take pride in our knowledgeable and friendly staff, and we're glad that you feel confident in choosing our products. Your satisfaction means everything to us.
Jenna was very knowledgeable and was…
Jenna was very knowledgeable and was able to advise me on the most suitable options to offer the most comfortable sleep as I suffer from several health issues that make sleeping difficult.
30 agosto 2026
Risposta di Bensons For Beds - Belfast Ni Shane Retail Park
Thank you for taking the time to share your experience with Jenna! We're thrilled to hear that she was able to help you find the best sleeping options for your health needs. We hope to continue providing you with excellent service in the future. Sweet dreams! 💤
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