Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Leggi di più
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When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Leggi di più
L'azienda ha risposto
Helpful service in store. Allowed plenty of time to browse & decide without any pressure. Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the... Leggi di più
L'azienda ha risposto
Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.
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- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Basildon
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Regno Unito
- 1268525908
4,8
Eccellente
653 recensioni
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Le persone hanno visualizzato anche
Great advice in store and good delivery.
12 ottobre 2026
Great service from start to finish
Great service from start to finish
Delivery drivers Andy and James were professional and helpful
9 ottobre 2026
Loads of selection, staff helpful
Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst there, the store lost a sale as another customer could not connect to a WiFi to make payment.
10 ottobre 2026
Non scritta su invito
Helen, very helpful
Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.
8 ottobre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Wardrobes good quality
We looked up options for wardrobe online then went to store to have a look , ordered them then and there and staff were more than helpful . Third time we have used Bensons . Good quality furniture be it bed mattress or wardrobes . We had them built by them as well and they were built quickly and efficiently with no mess . Well worth having them build them in the room .
8 ottobre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and that you love your new furniture. It's always our goal to provide quality products and excellent service. We appreciate your loyalty and look forward to helping you again in the future,
Megan | Customer Care Specialist
Very happy
Helpful service in store. Allowed plenty of time to browse & decide without any pressure.
Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the driver.
Paid for recycling of old mattress which was removed & bagged to go on the lorry
Very happy with mattress & all round service
28 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear you enjoyed our helpful service and timely delivery. It's great to know that the recycling of your old mattress went smoothly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Excellent customer service throughout
Excellent customer service in store and afterwards. A knowledgeable sales assistant helped us navigate the store and very wide choice to find the best bed for us.
5 ottobre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and helped you find the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
When looking for a suitable bed for…
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expected and on time and the drivers were friendly , organised and efficient. Couldn’t have asked for better . Thank you for everything.
3 ottobre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear that our staff provided you with the help and knowledge you needed. It's great to know that your delivery experience was smooth and friendly. We appreciate your kind words and look forward to serving you again!
I had a great sales and customer care…
I had a great sales and customer care service from helen @ bensons for beds @ A127 arterial rd wickford.
30 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're thrilled to hear that Helen provided you with great sales and customer care at our Wickford location. Your satisfaction is our priority, and we look forward to serving you again soon!
Five star Sheela
The staff , especially Sheela , were exceptional. Gave us a quote, and time to make up our minds , and even let us know when the items we wanted went on offer .
All round good service
14 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're thrilled to hear that Sheela and our team provided you with exceptional service. We strive to keep our customers informed and satisfied. We look forward to serving you again soon!
We knew what we wanted as had seen in…
We knew what we wanted as had seen in store. And ordered on line in a flash sale
23 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your review! We're thrilled to hear you found exactly what you wanted during our flash sale. Your support means a lot to us, and we hope you enjoy your purchase. If you have any questions or need assistance, feel free to reach out!
Risposta di Bensons For Beds - Basildon
Thank you for your kind words! We're thrilled to hear that our team was on time and polite. Providing excellent service is our top priority, and your feedback motivates us to keep up the good work. We look forward to serving you again soon!
Excellent service
Excellent service from the start of the process of buying our new mattresses through to the delivery. I would
Highly recommend Bensons Beds and would definitely use them again when I need to replace other mattresses or beds.
25 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your fantastic review! We're thrilled to hear you had an excellent experience from start to finish. Your recommendation means a lot to us, and we look forward to helping you again in the future when it's time to replace your mattresses or beds!
The service in your Mayflower store outstanding has…
The service in your Mayflower store has been excellent.Especially from your colleague Rachael.
19 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful review! We're so pleased to hear that the service in our Mayflower store was excellent, and we'll be sure to pass on your kind words to Rachael. We appreciate your feedback!
Team Bensons
Great all round service
Really helpful sales lady, who talked us through all the options. We were kept updated all the way on the making to the delivery of the mattress.
17 settembre 2026
Risposta di Bensons For Beds - Basildon
We're so pleased to hear that our sales team was helpful in guiding you through all the options. It's wonderful that you were kept informed every step of the way, from the making to the delivery of your mattress.
Team Bensons
Good experience
From Rachel in the show room to the delivery guys brilliant service. Bed amazing so comfortable. Highly recommend Bensons Basildon
13 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you, Rachel! We're thrilled to hear you had a fantastic experience with our team and that you love your new bed. Your recommendation means a lot to us. We look forward to serving you again at Bensons Basildon!
BENSONS For Beds. Brilliant and professional
Over the past few weeks, my wife and I made several visits to BENSONS for beds in Basildon,Essex.
On every occasion the staff were very helpful and professional. We ordered a new bed which was delivered yesterday. The delivery was on time, the two BENSON employees were efficient and very careful taking our new bed up stairs. They assembled the bed quicky, with a minimum of disruption. They also took away our old bed and any packing there was.
From our first time at the Basildon unit until yesterday's delivery the company have been very efficient and professional. I would not hesitate to recommend BENSONS for Beds to anyone. Brilliant..
14 settembre 2026
Non scritta su invito
Risposta di Bensons For Beds - Basildon
We are so pleased to hear about your excellent experience with us, from your visits to the Basildon store to the delivery of your new bed. It's wonderful to know our team was helpful, professional, and efficient every step of the way. We truly appreciate your recommendation!
Team Bensons
Excellent help for my elderly mother…
Excellent help for my elderly mother who required a new mattress, great access and assistance with the lift to the 2nd floor and plenty of time to view the many options.
Delivery went well and pleased with the overall purchasing experience
11 settembre 2026
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're so pleased to hear that we were able to provide excellent assistance for your elderly mother in choosing a new mattress. It's great to know that the access and lift to the second floor were helpful, and that you had ample time to explore the options. We're delighted that the delivery went well and that you're satisfied with your overall purchasing experience.
Team Bensons
Risposta di Bensons For Beds - Basildon
We're delighted to hear that you received excellent service from start to finish! Providing a smooth, helpful, and enjoyable experience every step of the way is exactly what we strive for, and we're so pleased we could deliver that for you.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Basildon
Thank you for your wonderful review! We're so pleased to hear that our staff were helpful, we appreciate your lovely words!
Team Bensons.
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