Excellent service from store to delivery, they couldn’t have been more helpful when installing our new electric ottoman divan on an extremely hot morning. Very pleased with our new bed and full siz... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fantastic products at a decent price. Going instore (Ashford) Kaylee was super helpful and non-pressured and helped us with our purchase. Absolutely terrific and spent considerable time running throu... Leggi di più
L'azienda ha risposto
James and Kay kept me informed of the delivery with an estimate eta. Both polite and friendly and removed their footwear before coming in. Quick, efficient delivery.
The staff member (Jon) who helped us did a fantastic job, gave us great advice and didn't put any pressure on us. The only reason this isn't 5 stars is due to the delivery. The delivery team de... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Ashford
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, Regno Unito
- 1233646246
4,9
Eccellente
464 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
James and Kay kept me informed of the…
James and Kay kept me informed of the delivery with an estimate eta. Both polite and friendly and removed their footwear before coming in. Quick, efficient delivery.
29 luglio 2026
Great customer service and great care…
Great customer service and great care when delivering the bed to my home! Very friendly and inviting staff in the shop too.
16 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Fabulous Customer Service
Fantastic products at a decent price. Going instore (Ashford) Kaylee was super helpful and non-pressured and helped us with our purchase. Absolutely terrific and spent considerable time running through the options. Bought a single duvet base single mattress on bedside cabinet which were delivered on time professionally and without fuss clearing away all rubbish so recommended to all.
20 luglio 2026
Risposta di Bensons For Beds - Ashford
Hi Paul,
Thank you for your fantastic review! We're delighted to hear you found our products great value and received such excellent service from Kaylee at our Ashford store.
We're also pleased your delivery went smoothly and that the team took care of everything, including removing the packaging. Thank you for your recommendation and support! 😊
Sleep well,
Bensons for Beds
Risposta di Bensons For Beds - Ashford
Thank you for your feedback! We're delighted to hear that you received good service and delivery. Providing a smooth and enjoyable experience from purchase to delivery is what we strive for, and we're pleased we met your expectations. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase! 😊
Great customer service
Great customer service. Always in the loop with what was going on and happy to make changes to delivery dates.
20 luglio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased to hear you experienced great customer service. It's wonderful that you were always kept informed and that we could accommodate changes to your delivery dates. Thank you for your kind feedback!
Thank you for your review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Ashford
We are so happy to hear you're getting the best night's sleep now! Thank you for your fantastic feedback.
Team Bensons
Excellent service from store to…
Excellent service from store to delivery, they couldn’t have been more helpful when installing our new electric ottoman divan on an extremely hot morning.
Very pleased with our new bed and full size storage underneath. Very smooth operation to raise and lower the bed with remote control and also Manuel buttons on the side.
The store staff at Ashford were extremely helpful the day we ordered and would highly recommend this company. We’re very happy customers!
12 luglio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased to hear about your excellent experience, from the helpful staff in our store to the smooth delivery and installation of your new bed. It's wonderful that our team provided such great service, even on a hot morning!
Fabulous experience 😁
Fabulous experience 😁
Very helpful knowledgable staff
Delivery was on time n very helpful and friendly
Thank you so much
10 luglio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased to hear you had a fabulous experience! It's wonderful that our staff were helpful and knowledgeable, and that your delivery was on time, helpful, and friendly. Thank you so much for your kind words!
Communication was good knew about…
Communication was good knew about delivery times
Fast and efficient
10 luglio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you found our communication good regarding delivery times and that our service was fast and efficient. Thank you for your kind feedback!
Tom at Bensons for Beds Ashford was amazing!
Tom at Bensons for Beds Ashford was absolutely incredible at helping us from start to finish of our bed buying experience. We had a bit of a rough journey as we ordered a larger bed in the hope of being in our new house, when the sale fell through Tom was so understanding and helpful. We then finally got our new bed delivered to our existing house and it was too big to get up the stairs! So we went back to Tom who was brilliant and sorted us out with a smaller option of bed, added some extra pillows and we still received a refund! Couldn't fault him, he was amazing. The bed itself is stunning and just what we wanted, we have a tv bed and the surround sound system is second to none, my husband is very fussy when it comes to a decent sound system and he is very impressed!
Thank you Tom and thank you Bensons for Beds for being brilliant!!
11 maggio 2026
Non scritta su invito
Risposta di Bensons For Beds - Ashford
We are absolutely thrilled to hear about your incredible experience! It sounds like you had quite a journey, and we're so pleased that our team was able to provide such understanding and helpful service every step of the way. It's wonderful to know you're enjoying your stunning new bed and its impressive sound system. Thank you for sharing your fantastic feedback!
Helpful and knowledgeable
Friendly staff. Knowledgeable and friendly but not pushy. Good selection of beds and mattresses to look at in store.
7 luglio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you found our team friendly and knowledgeable without being pushy. It's wonderful to hear you appreciated the good selection of beds and mattresses in-store. Thank you for your kind feedback!
Wendy was fabulous
Wendy was fabulous. She was very knowledgeable and personable. She is a real credit to the store!
21 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Ashford
We're so pleased our team provided a knowledgeable and personable experience. Thank you for your kind feedback!
Team Bensons
Really nice people in-store when went…
Really nice people in-store when went in to look at beds and really easy to order online would highly recommend and will be buying again in future
20 giugno 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you found our in-store team helpful and ordering online easy. We appreciate your recommendation and look forward to your next purchase!
Team Bensons
Great variety of beds & mattresses to…
Great variety of beds & mattresses to try out and excellent / no pressure service. Post sales communication and delivery was first class!
8 giugno 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you enjoyed our variety and no-pressure service. We appreciate your kind words about our first-class post-sales communication and delivery!
Team Bensons
Excellent friendly service
Excellent friendly service. Grest staff in shop. Good updates on the statys of my order and excellent delivery service. Very good range of brands and choice.
22 maggio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you received excellent, friendly service from our staff and enjoyed our range of brands. We appreciate your kind words about our delivery service.
Team Bensons
1st class delivery experience received
5 giugno 2026
Non scritta su invito
Risposta di Bensons For Beds - Ashford
We appreciate your kind words. We are glad you enjoyed your delivery. Thank you for your feedback.
Team Bensons
Risposta di Bensons For Beds - Ashford
We're so glad you enjoyed your experience with us. Thank you for the wonderful feedback!
Team Bensons
The whole experience from the time we…
The whole experience from the time we walked into the store to when the bed was delivered and installed was excellent
31 maggio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased to hear your entire experience, from store visit to delivery and installation, was excellent. Thank you!
Team Bensons
So Helpful & not pushy.
The lovely lady called Wendy was so helpful & informative about what I wanted, very Happy with whole experience of buying a new bed. Thank you.
27 maggio 2026
Risposta di Bensons For Beds - Ashford
We're so pleased you had a very happy experience finding your new bed. We appreciate your kind words about our team member's helpfulness and knowledge.
Team Bensons
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.