Being polite, helpful and on time. All aspects of shopping at Bensons in Aintree was very good. From Claire & Aisling the sales assistants and to the guys who delivered our furniture. Couldn't fault a... Leggi di più
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Sede
Cambia sedeUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Fantastic customer service, we were welcomed by Elaine who has great knowledge of the all the products sold in the store. She explained all the different mattresses that were available and helped me... Leggi di più
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Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Leggi di più
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Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... Leggi di più
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Dettagli dell'azienda
- Negozio di mobili per camere da letto
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- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Aintree
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Regno Unito
- 1515251782
4,8
Eccellente
478 recensioni
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Risposta di Bensons For Beds - Aintree
Thanks for your feedback! 😊 We're delighted to hear you found plenty of choice and that the purchasing process was nice and easy. Happy bed shopping made simple!
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist🛏️
All in all a good experience
Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery and assembly/disposal of old items. Kept informed at all points, phone call and email the day before with more info and morning of delivery. Team who sorted that were also friendly and professional.
21 agosto 2026
Risposta di Bensons For Beds - Aintree
Hi James,
Thank you for your fantastic feedback! 😊 We're delighted to hear that Lyndsey was so informative and knowledgeable, helping you find the perfect bed size and type. Even better, she made the price match process nice and easy too! 🛏️✨
It's great to know everything from arranging delivery and assembly to removing your old items went smoothly, with plenty of updates along the way. And a big shout-out to the delivery team for bringing friendly, professional service right to your doorstep! 🚚⭐
Thanks for choosing Bensons, and enjoy your new bed,
Megan | Customer Care Specialist⭐
Risposta di Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear you received great customer support. Providing helpful, friendly service is what we strive for, and it's wonderful to know we made a positive impression. Take care and see you again soon,
Megan | Customer Care Specialist
Excellent all round
Claire, who sold the bed to us was extremely knowledgeable and helpful. The delivery men were extremely polite and helpful
13 agosto 2026
Risposta di Bensons For Beds - Aintree
Hi Paul,
Thank you for your wonderful feedback! 😊 It sounds like Claire was the perfect matchmaker... pairing you with the right bed using her expert knowledge and helpful advice!
We're also delighted to hear that our delivery team brought the same level of care, arriving with plenty of politeness and a helping hand when needed. From showroom expertise to doorstep service, it’s great to know everything went smoothly.
We'll be sure to pass your lovely comments on to Claire and the delivery team. Thank you for choosing us, and we hope you're enjoying some seriously well-earned, five-star sleep!
Megan | Customer Care Specialist😴
Risposta di Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear that you received great service and great value. Providing quality products at competitive prices, alongside excellent customer care, is exactly what we strive for.
Your feedback means a lot to us — thank you for choosing us!
Megan | Customer Care Specialist
Darren and all staff thank you for all…
Darren and all staff thank you for all the help and care you gave me delivery was great the men making sure mattress on my husband bed and my bed thank you will be back in to see what bedside cabinets are like and when I size up
9 agosto 2026
Risposta di Bensons For Beds - Aintree
Thank you for your wonderful review! We're so pleased to hear that our team provided such great help and care with your delivery, ensuring your mattresses were placed perfectly. We look forward to welcoming you back when you're ready to explore our bedside cabinets!
Team Bensons
Great choice
Very good choice to choose from. Very helpful staff - Elaine was great. Competitive prices
5 agosto 2026
Risposta di Bensons For Beds - Aintree
We're so pleased to hear you found a great selection and that our team was very helpful! It's wonderful that you also appreciated our competitive prices. Thank you for your kind words!
Team Bensons
Risposta di Bensons For Beds - Aintree
We're so pleased to hear you're happy with our service and that your new bed is superb! Thank you for sharing your positive experience with us.
Team Bensons
All good 😊😊😊
4 agosto 2026
Non scritta su invito
Risposta di Bensons For Beds - Aintree
Hello Margaret,
Thank you for your review! 😊 We're delighted to hear that everything was all good and that you had a positive experience with us. Your support means a lot, and we hope you continue to enjoy your purchase. If there's ever anything we can help with, we're just a message away!
Sleep well,
Megan | Customer Care Specialist⭐
Very good service
Sales colleague was very attentive to our needs, no pushy tactics and offered a wide variety of services.
3 agosto 2026
Risposta di Bensons For Beds - Aintree
We're so pleased to hear that our sales colleague was attentive to your needs and offered a wide variety of services without any pushy tactics. Thank you for your kind feedback!
Team Bensons
Excellent customer service
Was looking online, had a live chat. Spoke with a woman & she helped me through the whole thing, placed the order for me & got a delivery date of my choosing
31 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aintree
We're so glad to hear our team provided such helpful assistance with your order and delivery! We appreciate you sharing your positive experience.
Team Bensons
Brilliant experience from Bensons.
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative.
We were given regular updates by email letting us know when the delivery would go ahead within a 2 hour time slot.
Delivery guys were great very professional and helpful.
Will recommend to family and friends.
Thanks for your time .
20 luglio 2026
Risposta di Bensons For Beds - Aintree
Thank you for your wonderful review! We're delighted to hear that our friendly and helpful team made your experience a positive one. It's great to know our updates kept you informed and that our delivery team provided professional service. Thank you for recommending us to your family and friends. We really appreciate your support and hope you enjoy your new purchase!😊
Service from start to finish was really…
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and we disagree they could be used by adults on occasion.
16 luglio 2026
Risposta di Bensons For Beds - Aintree
Thank you for your feedback. We're glad to hear that the sales and delivery service met your expectations. However, we're truly sorry to learn of your disappointment with the mattress quality, especially given the price. We appreciate you bringing this to our attention.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from all.
13 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Aintree
We are so pleased to hear that you received excellent service from our team. Thank you for your positive feedback!
Bensons beds are the best.
Great customer service and products. Delivery on time , respectful and knowledgeable staff.
13 luglio 2026
Risposta di Bensons For Beds - Aintree
We're so pleased to hear you received great customer service and products. It's wonderful to know your delivery was on time and that our staff were respectful and knowledgeable. Thank you for your wonderful feedback!
Helpful staff
Easy process Aisling was so helpful and knowledgeable, good choice of mattresses no pressure .Thank you
2 luglio 2026
Risposta di Bensons For Beds - Aintree
We're so pleased you found the process easy and appreciated the helpful and knowledgeable assistance. It's wonderful to hear you had a good choice of mattresses without any pressure. Thank you for your kind feedback!
Team Bensons
From the time I walked into the store…
From the time I walked into the store until the time arrived for delivery of my new bed I found every staff member to be most efficient and helpful. The service I received from each department was second to none.
26 giugno 2026
Risposta di Bensons For Beds - Aintree
We're so pleased you found our staff efficient and helpful throughout your experience. It's wonderful that the service you received was exceptional. Thank you for your kind feedback!
Team Bensons
Risposta di Bensons For Beds - Aintree
We're so glad you had excellent service. Thank you!
Team Bensons
Elaine made the experience really easy…
Elaine made the experience really easy and was really helpfil
13 giugno 2026
Risposta di Bensons For Beds - Aintree
We're so pleased we made your experience easy and helpful! Thank you for your kind words.
Team Bensons
Knowledgeable staff
Knowledgeable staff, friendly service, didnt try to push extra services on you, delivery date was close to estimated one,
18 giugno 2026
Risposta di Bensons For Beds - Aintree
We're so pleased you received friendly service and helpful staff. Thank you for your kind feedback!
Team Bensons
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