No Christmas Present for my sister this year!
I placed an order on December 10th for a sweatshirt as a Christmas present for my sister. I received the order confirmation that day and then nothing. No follow up email saying my item had shipped, etc. I tried calling and the phone number but it directs you to an email address. So I emailed asking for follow up on my order. The response I got LITERALLY said "you should have received an email and your order should have shipped by now". Seriously?? So I had to email them again and ask them to follow up on the order since I had not received an email or the sweatshirt and Christmas was in 3 days. To which I received another email saying they've reached out to the people that handle the online ordering but have not gotten a response. No Christmas present arrived for my sister....
I reached out again on the 26th as I never heard back with any information. This time I received a response saying they are reaching out to the owners. Well we are now on Friday the 29th and still no idea where my order is and no response from the company. I've left a voice mail and tried to message through social media but all attempts to reach someone instruct you to email the worthless email address where clearly the person answering the emails doesn't know anything. I'll be contacting my bank today to stop payment and dispute this purchase as they are obviously not a trustworthy company to buy from. Beware!!!








