Straight forward online order. Used a discount which was a bonus. Options given to select a delivery date if choice which is always beneficial. A time frame is provided the day before followed by a ph... Leggi di più
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Scopri cosa dicono le persone
⭐⭐⭐⭐⭐ Fantastic service from Bed Factory Direct in Aintree! Dylan was incredibly helpful and knowledgeable in store, taking the time to help me choose the right beds. Shirley was also lovely and ex... Leggi di più
Would highly recommend Bed Factory Direct. We were not expecting such quick delivery. The bed frame we ordered is lovely. The delivery company were efficient. Couldn't be more pleased.
The delivery was fine - guys turned up when booked , were polite and took the bed to the upstairs bedroom . The mattress is comfortable and stylish . Minor gripe - there were no instructions ! A bed i... Leggi di più
Dettagli dell'azienda
- Negozio di letti
- anche in
- Negozio di biancheria da letto
- Negozio di materassi
- Negozio di mobili per camere da letto
Scritti dall'azienda
Bed Factory Direct are a bed manufacturer and retailer, with over 35 years of specialist experience in creating, selling and delivering high-quality beds, mattresses and headboards. Thousands of satisfied customers have taken comfort in our commitment and dedication to providing a superb products, along with excellent levels of customer service.
Informazioni di contatto
Marl Road, L33 7UH, Liverpool, Regno Unito
- 0151-548-1554
- customerservice@bedfactorydirect.co.uk
- www.bedfactorydirect.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 39% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Terrible service
Terrible service, we missed the delivery by 10 minutes and the couriers refused to wait or come back, Bed factory direct were no help, hung up on us and are not responding to our demands for a refund.
So easy
So easy, so helpful, delivered when they said they would.
Could product and very comfy.
Pleased with purchase
Pleased with delivery and with the bed when assembled. Thank you.
Really happy with our purchase
Would highly recommend Bed Factory Direct. We were not expecting such quick delivery. The bed frame we ordered is lovely. The delivery company were efficient. Couldn't be more pleased.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Fantastic service from Bed Factory Direct in Aintree! Dylan was incredibly helpful and knowledgeable in store, taking the time to help me choose the right beds. Shirley was also lovely and extremely helpful when arranging delivery. Delivery was really speedy, and the assembly service was brilliant – quick, efficient and hassle-free. Such a smooth experience from start to finish. Would highly recommend!
Delivery guys
Delivery guys, one very nice, the other not very helpful and left the other to struggle with the second box.
All good. Delivered on time. And the bed seems fine
Highly reccommended
Great price, delivered on time withing a few days and a quality product. Very pleased
Very helpful
Your delivery men were very pleasant & helpful.
I am a 75 year old widow & they had no problem carrying my mattress upstairs.
Ottoman bed and mattress
Excellent quality bed and mattress, delivered on our chosen delivery day. Service and communication from the bed factory was great.
Straight forward online order
Straight forward online order. Used a discount which was a bonus. Options given to select a delivery date if choice which is always beneficial. A time frame is provided the day before followed by a phone all the next day with a better timescale. Bed is great. Our 3rd custom sized purchase! I would recommend.
Kept up to date with delivery
Kept up to date with delivery. Arrived as scheduled.
Bed better than expectations. Overall a great experience. Will definitely use them again.good quality product that matched the description in the details online.
The delivery was fine
The delivery was fine - guys turned up when booked , were polite and took the bed to the upstairs bedroom . The mattress is comfortable and stylish . Minor gripe - there were no instructions ! A bed isn’t complicated - but I’m not handy ! . I’ve built it - but there were 2 screws leftover ? Anyway it’s all good and I’ve enjoyed some comfortable nights sleep .
From start to finish this purchase went…
From start to finish this purchase went smoothly, they called me when they felt my order needed checking, my delivery came exactly on time, and the men were very professional. More importantly my back is already feeling better!
It’s been 9days and my matress has not…
It’s been 9days and my matress has not arrived yet,and no updates about it.
The beds are good quality but quite…
The beds are good quality but quite difficult to assemble but we made it eventually
Used multiple times
Used multiple times, but was very happy on this Occassion after ordering a bed base that just couldn’t be manoeuvred up the stairs.
Swiftly arranged a new base made in quaters rather than halves to be delivered.
I paid for & ordered a mattress & then…
I paid for & ordered a mattress & then was told they don't do that type of mattress anymore. They offered to sell me a different type but I have asked to cancel order.
They are sending my money back in the next 10 working days.
This means I can't buy anything else yet.
Disappointed 😞
I have not received my mattress yet!it…
I have not received my mattress yet!it was suposed to be delivered 5 days ago!!!meanwhile,i changed houses and i can not receive it anymore!!!if any of your leading people in that company gives a dang,i would like to be contacted for a refund or rearange the delivery to my new adress!i rried to divert the parcel bit there is no option to change the adress!

Risposta di Bed Factory Direct
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