My husband bought a bike for me for the Holidays, and I have yet to receive it. They are a SCAM! I want my $$$$$$$$$ back. I will be contacting the BBB & the Federal Authorities! U should be a shamed... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Meerdere keren contact gehad. Beloofd dat ik een tegoed kreeg omdat ik moest annuleren door familieomstandigheden. Zelfs medewerkers aan de telefoon gehad die spraken over dat ze gek vonden 'dat hun b... Leggi di più
Ordered a beach cruiser 4/14/20 for our daughters 13th birthday May 20th. Received an email from them 10 days later cancelling the order saying it was at our request. Zero communication from the compa... Leggi di più
Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier sea... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
We are committed to providing the best beach cruiser bikes so you can start enjoying life, moving freely and being happy. Visit us online or in-store today!
Informazioni di contatto
1504 West 228th Street Ste. B, 90501, Torrance, Stati Uniti
- 3103204800
- info@beachbikes.net
- www.beachbikes.net
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Peter was fantastic at customer service…
Peter was fantastic at customer service I would not hesitate to purchase again from this company Thanks again Peter Fran Horner
Customer Service: A++/ Bicycles: Sub-Par Quality
If this review was based solely on customer service...…I would have given Beachbikes 5 stars (maybe 6 - Karen was excellent in resolving all of the issues with this order).
But...…….the quality of the bikes that I ordered is somewhat lacking. In all fairness, this may be the market standard since everything is outsourced to China these days. All I can say is that in the 80's, I used to own a Schwinn beach cruiser (5-speed) that was very similar in design but 3X the weight. (I used to ride it wrestling practice- so I was in shape then and it was an effort loading/unloading the bike to the bed of a truck). I would definitely opt for the lifetime warranty (it's pretty cheap).
If you are in the market for a beach cruiser, I would recommend the following:
1. Purchase directly from the store and not online. The quality of the bikes (and packaging) makes it unlikely that it will arrive undamaged. This is not necessarily any fault of Beachbike as they are not the manufacturer - just a distributer.
2. If the bike is a gift and you are ordering online....order well ahead (2 months maybe), so that you can address any issues without any pressure of a timeline. I will say this...….Beachbikes does make a serious effort to fix any issues in a timely manner. (I was able to resolve all issues with my order and still be able to have both bikes before Christmas).
3. Inspect your boxes. This especially holds true if you order accessories....some of mine were initially missing (actually not missing, but were received 2 days after receiving the bikes) but were replaced quickly...but did add time to get the bike complete assembled. Consider a different lock...the U-lock w/cable is to heavy to be stable when mounted to the bike....go old school and opt for just the cable and wrap it around the seat post - can't go wrong.
In short, the bikes do look great and I think my wife and I will have a lot of fun riding them. Beachbikes customer service is great...but as I mentioned before, if you need these bikes for a gift or another specific purpose and you are ordering online....anticipate issues. Beachbikes will resolve them, but it may impact your timeline.
Fortunately for me, we were able to resolve all issues prior to Christmas.
GD
Texas
Great option to trekking around…
Great option to trekking around shopping for bikes. Bike arrived safely and completely on the porch and I was able to put it together before my wife got home for a birthday surprise! Thanks!
Bought 2 bikes. Great service
I bought 2 bikes. Great service. Thanks
The bike is awesome
The bike is awesome. My daughter is very happy
Fast and easy service
Fast and easy service. The transaction went smoothly. The bike arrived quickly and was easy to put together. best of all, my wife loves her new bike!
Excellent bike.
Awesome bikes
Awesome bikes, great prices, really great service, and the best guarantee in the business
Great immediate response from the owner…
Great immediate response from the owner on a minor shipping price discrepancy. Great follow up!
Beachbikes is a GREAT company providing…
Beachbikes is a GREAT company providing fantastic beach cruiser bikes. Anne couldn’t have been nicer or more responsive!! Thank you!
Just got my bike and so excited
Just got my bike and so excited, couldn’t be more impressed with the entire customer experience and product!
Great experience!
It was a pleasure working with Beachbikes. I purchased a bike for my wife's birthday, which she loves! I'd definitely order from them again!
Great bike, great service!!
Responsive service and a great product!
Fast shipping and reliable
Fast shipping! Great sale! Trustworthy place to shop and supporting a local business.
Super prompt service and shipping
Super prompt service and shipping. Love the bike, incredible smooth ride.
Smooth process. No complaints.
The right bike was delivered on time undamaged.
Easy and good
Easy, simple, quality, and inexpensive for the value!
You guys over at beach bikes
You guys over at beach bikes. Are really good, I mean great, I ordered myself an e bike and it was here so quick. Before you knew it i was rolling on my new bike. Everybody who sees it, they say nice bike were did you get it. And of course im going to send them your way. Thanks alot beachbikes. Thinking of getting one for my wife next month for her birthday. Just wish i would have got the one with the dual kickstand , you know what i mean. Thanks again . your new friend and customer ernie from ontario
Amazing Quality
I couldn’t be happier with my purchase.I will recommend this company to all my family and friends!
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