Beachbikes Recensioni 

669
•
TrustScore 1.5 su 5

1,6

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Valutata 1 stelle su 5

My husband bought a bike for me for the Holidays, and I have yet to receive it. They are a SCAM! I want my $$$$$$$$$ back. I will be contacting the BBB & the Federal Authorities! U should be a shamed... Leggi di più

Valutata 1 stelle su 5

Meerdere keren contact gehad. Beloofd dat ik een tegoed kreeg omdat ik moest annuleren door familieomstandigheden. Zelfs medewerkers aan de telefoon gehad die spraken over dat ze gek vonden 'dat hun b... Leggi di più

Valutata 1 stelle su 5

Ordered a beach cruiser 4/14/20 for our daughters 13th birthday May 20th. Received an email from them 10 days later cancelling the order saying it was at our request. Zero communication from the compa... Leggi di più

Valutata 3 stelle su 5

Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier sea... Leggi di più

Dettagli dell'azienda

  1. Negozio di biciclette
  2. anche in
  3. Negozio di articoli sportivi

Informazioni fornite da varie fonti esterne

We are committed to providing the best beach cruiser bikes so you can start enjoying life, moving freely and being happy. Visit us online or in-store today!


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1,6

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TrustScore 1.5 su 5

669 recensioni

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Valutata 4 stelle su 5

Customer Service: A++/ Bicycles: Sub-Par Quality

If this review was based solely on customer service...…I would have given Beachbikes 5 stars (maybe 6 - Karen was excellent in resolving all of the issues with this order).

But...…….the quality of the bikes that I ordered is somewhat lacking. In all fairness, this may be the market standard since everything is outsourced to China these days. All I can say is that in the 80's, I used to own a Schwinn beach cruiser (5-speed) that was very similar in design but 3X the weight. (I used to ride it wrestling practice- so I was in shape then and it was an effort loading/unloading the bike to the bed of a truck). I would definitely opt for the lifetime warranty (it's pretty cheap).

If you are in the market for a beach cruiser, I would recommend the following:

1. Purchase directly from the store and not online. The quality of the bikes (and packaging) makes it unlikely that it will arrive undamaged. This is not necessarily any fault of Beachbike as they are not the manufacturer - just a distributer.

2. If the bike is a gift and you are ordering online....order well ahead (2 months maybe), so that you can address any issues without any pressure of a timeline. I will say this...….Beachbikes does make a serious effort to fix any issues in a timely manner. (I was able to resolve all issues with my order and still be able to have both bikes before Christmas).

3. Inspect your boxes. This especially holds true if you order accessories....some of mine were initially missing (actually not missing, but were received 2 days after receiving the bikes) but were replaced quickly...but did add time to get the bike complete assembled. Consider a different lock...the U-lock w/cable is to heavy to be stable when mounted to the bike....go old school and opt for just the cable and wrap it around the seat post - can't go wrong.

In short, the bikes do look great and I think my wife and I will have a lot of fun riding them. Beachbikes customer service is great...but as I mentioned before, if you need these bikes for a gift or another specific purpose and you are ordering online....anticipate issues. Beachbikes will resolve them, but it may impact your timeline.

Fortunately for me, we were able to resolve all issues prior to Christmas.

GD
Texas

21 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Fast and easy service

Fast and easy service. The transaction went smoothly. The bike arrived quickly and was easy to put together. best of all, my wife loves her new bike!

21 ottobre 2019
Non scritta su invito
Valutata 5 stelle su 5

Great experience!

It was a pleasure working with Beachbikes. I purchased a bike for my wife's birthday, which she loves! I'd definitely order from them again!

22 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

You guys over at beach bikes

You guys over at beach bikes. Are really good, I mean great, I ordered myself an e bike and it was here so quick. Before you knew it i was rolling on my new bike. Everybody who sees it, they say nice bike were did you get it. And of course im going to send them your way. Thanks alot beachbikes. Thinking of getting one for my wife next month for her birthday. Just wish i would have got the one with the dual kickstand , you know what i mean. Thanks again . your new friend and customer ernie from ontario

5 agosto 2019
Non scritta su invito

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