Friendly staff very experienced and knowledgeable optician, explained everything in detail very professional. After test the member of staff who helped me with chose my glasses was very helpful but no... Leggi di più
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A huge thank you to Claire today. This is the second time visiting. First visit with my FIL. Nothing is too much trouble. The staff go above and beyond. Once again Claire, thank you.
My eye test was done very thoroughly, and everything was explained to me. I had some questions that were easily answered, and this made me feel relaxed. I love my new glasses! Thank you so much!
Routine eye check The staff were knowledgeable and friendly. They didn’t try to sell me things o didn’t need. And they explained all results clearly
Dettagli dell'azienda
- Ottico
- Audiologo
- Fornitore di lenti a contatto
- Centro oculistico
- Grossista di occhiali
- Negozio di apparecchi acustici
Informazioni su Bayfields Opticians & Audiologists - Staines
Scritti dall'azienda
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Scritti dall'azienda
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Informazioni di contatto
The Elmsleigh Centre, TW18 4QB, Staines Upon Thames, Middlesex, Regno Unito
- 0178 444 9992
Comprehensive eye tests
4,5
Eccellente
22 recensioni
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Friendly staff very experienced and…
Friendly staff very experienced and knowledgeable optician, explained everything in detail very professional. After test the member of staff who helped me with chose my glasses was very helpful but not pushy also I saw her on my previous visit two years ago when she helped me chose my glasses and sunglasses both of which I have been extremely happy with. All in all very good experience.
5 maggio 2026
A huge thank you to Claire today.
A huge thank you to Claire today.
This is the second time visiting. First visit with my FIL.
Nothing is too much trouble. The staff go above and beyond.
Once again Claire, thank you.
5 maggio 2026
Non scritta su invito
Routine eye check
Routine eye check
The staff were knowledgeable and friendly. They didn’t try to sell me things o didn’t need. And they explained all results clearly
24 aprile 2026
My eye test was done very thoroughly
My eye test was done very thoroughly, and everything was explained to me. I had some questions that were easily answered, and this made me feel relaxed. I love my new glasses! Thank you so much!
13 aprile 2026
Your audiologist was exceptional
Your audiologist and his assistant plus your reception staff were exceptional and showed me a lot of care and kindness with my problem
17 febbraio 2026
Attended for a check up
Attended for a check up. Every aspect of the service provided by the staff was excellent
10 febbraio 2026
Excellent service and very friendly and efficient staff. Very satisfied with my new glasses.
Excellent servic
9 febbraio 2026
Great service and experience when…
Great service and experience when buying my latest pair of Glasses. Prav and Emma served me whilst I was in-store this time and they were both great!
16 gennaio 2026
Wonderful Service
Lovely, helpful staff and wonderful service. Great range of spectacles. Excellent communication. Highly recommend.
2 gennaio 2026
The staffs are very friendly
3 gennaio 2026
Professional, friendly and helpful
Very helpful and friendly staff, professional service provided throughout. Drinks and advice provided, with a free hearing health check as well.
17 dicembre 2025
Being able to fix an appointment with a…
Being able to fix an appointment with a regular optician, who knows my condition and history.
20 dicembre 2025
Fantastic service best eye test I've…
Fantastic service best eye test I've had didn't feel like i was being rushed. Friendly staff
13 dicembre 2025
Staff have a lot of patience to explain…
Staff have a lot of patience to explain to details process
19 novembre 2025
Very good service
17 novembre 2025
Very helpful
Very helpful, friendly and professional.
My new glasses were ready in record time!
15 luglio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Bayfields Opticians & Audiologists - Staines
We're glad you found our staff helpful and friendly. We really appreciate your positive feedback; it means a lot to us.
Missold Wasn’t told I would have to pay £50 and…
Wasn’t told I would have to pay £50 and £45 for ur technician to put the lens in my old frames which I had already purchased from you 2 years before and not used
23 maggio 2025
Risposta di Bayfields Opticians & Audiologists - Staines
We appreciate your feedback and apologise that the lens fitting fees were unexpected. We'll review how this was communicated to ensure clarity for our customers in the future. If you have anymore concerns, please do not hesitate to contact your local Staines practice.
Risposta di Bayfields Opticians & Audiologists - Staines
We appreciate your kind words! We are so glad our staff provided a positive and helpful experience for you. Thanks.
Limited appointments for hearing assistance
Laetitia Happi is by far the best audiologist I have experienced in the four years of needing hearing aids. The examination was more comprehensive and focussed than any I have had previously. My concern, before committing to purchasing hearing aids from Bayfields, is appointments are currently limited to one day a week increasing to two days after refurbishment.
2 giugno 2025
Risposta di Bayfields Opticians & Audiologists - Staines
We appreciate your feedback and are so glad you found the examination thorough. We acknowledge your concern about appointment availability and are working to expand our services after the refurbishment.
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