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Bayfields Opticians & Audiologists - Barnard Castle Recensioni 38

TrustScore 4.5 su 5

4,7

12 Market Place,, Barnard Castle, DL12 8ND County Durham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was well received in reception, and did not have to wait long before I was called into have eyes looked at. We had a review of how my vision was since last test, OK.I was given good feedback re... Leggi di più

Valutata 5 stelle su 5

Very friendly staff (with senses of humour) Expert help Offer of coffee on arrival nice touch - tho I didn't I didn't have to wait long in Reception area Nothing too much trouble All questi... Leggi di più

Valutata 4 stelle su 5

Went for Hearing check and testing. My current aids were not working properly so sent away for a full service and check. Very grateful that I was loaned a demo pair of aids whilst mine were away for 2... Leggi di più

Valutata 5 stelle su 5

All staff I came into contact with were friendly and helpful. Natasha was very thorough in examining my eyes. I was very happy with the contact lenses I was supplied with - vision was much improved.... Leggi di più


Dettagli dell'azienda

  1. Ottico
  2. Audiologo
  3. Fornitore di lenti a contatto
  4. Centro oculistico
  5. Grossista di occhiali
  6. Negozio di apparecchi acustici

Informazioni su Bayfields Opticians & Audiologists - Barnard Castle

Scritti dall'azienda

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Scritti dall'azienda

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Informazioni di contatto

  • 12 Market Place,, Barnard Castle, DL12 8ND, County Durham, Regno Unito

  • 01833 631849

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4,7

Eccellente

TrustScore 4.5 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Everyone was caring and very…

Everyone was caring and very professional. After a retinal migraine I was offered a next day appointment. The optician's examination was detailed and informative, and all the the staff provided an excellent service. My new glasses arrived within less than a week and the after care was great. I can highly recommend Bayfields at Barnard Castle and thank you!

17 novembre 2025
Valutata 5 stelle su 5

Bayfields opticians Barnard Castle

Always a great experience when visiting Bayfields Barnard Castle. Lovely, bright, modern comfortable surroundings. Staff always warm, welcoming, kind but professional, & go the extra mile to help. Good choice of frames & lenses.

12 novembre 2025
Valutata 4 stelle su 5

Faulty hearing aids repaired but still faulty

Went for Hearing check and testing. My current aids were not working properly so sent away for a full service and check. Very grateful that I was loaned a demo pair of aids whilst mine were away for 2 weeks. Unfortunately when I collected my own aids they were faulty and would not pair with Blue tooth on my phone. Returned to audiologist and despite many efforts over some time, they could not pair the aids. I was again loaned demo aids and mine have been sent back, so another two weeks without them. A downside of this audiology service is that they are not at the branch very often, on the positive side the staff are very friendly and helpful.

10 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very helpful and friendly.

Very helpful and friendly.

29 maggio 2025
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Risposta di Bayfields Opticians & Audiologists - Barnard Castle

We are so glad that you found our staff friendly. We appreciate your positive feedback and your recognition of our customer service.

Valutata 5 stelle su 5

First class customer service.

First class customer service. Professional and very friendly. Always willing to help whenever they can.

3 giugno 2025
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Risposta di Bayfields Opticians & Audiologists - Barnard Castle

We are happy to hear that you found our customer service to be first class! We appreciate your kind words and are always ready to assist.

Valutata 5 stelle su 5

Reading difficulties

I had worries about my quality of my reading. I rang Bayfields and got an appointment on the same day. I had an examination and was referred for a hospital treatment. I have received a preliminary appointment for next week Thank you Bayfields Barnard Castle .

30 maggio 2025
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Risposta di Bayfields Opticians & Audiologists - Barnard Castle

We appreciate you sharing your experience. We're glad we could address your concerns promptly and that you've received a referral for treatment. Thank you for your feedback.

Valutata 5 stelle su 5

Great friendly service

Great friendly service, a very warm welcome from everyone working there. Pleased with my new glasses and would definitely recommend

27 maggio 2025
Logo di Bayfields Opticians & Audiologists - Barnard Castle

Risposta di Bayfields Opticians & Audiologists - Barnard Castle

We are so glad you enjoyed your experience with us! It's wonderful to hear that you felt welcomed and that you are pleased with your new glasses. Thanks for recommending us!

Valutata 5 stelle su 5

Spectacles Collection from…

Both members of staff ( different from our Eye Test appointments ) were again warm and welcoming, offering their hospitality on arrival with a seat and offer of a hot or cold drink.

They were both diligent in their approach to checking the fit of our spectacles and assured us that if any problems going forward that we should not hesitate to contact them or turn up at the shop.

27 maggio 2025
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Risposta di Bayfields Opticians & Audiologists - Barnard Castle

We're glad you enjoyed your experience. It's great to hear that our team made you feel welcome and were helpful with your spectacles. We appreciate your feedback and are here to assist you in the future.

Valutata 5 stelle su 5

Caring professional service

Bayfields offer the most responsive and caring service you could wish for. They dealt with my worries and sorted out my eye problem professionally and promptly. I would highly recommend them to anyone.

12 maggio 2025
Valutata 5 stelle su 5

Very thorough eye test & review

Very thorough eye test & review with an excellent optician. I had been having difficulties with recent varifocal prescriptions but she quickly identified the problem and gave a clear explanation of what was causing the difficulty. My new prescription is a big improvement.

29 aprile 2025

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