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A family run company for over 40 years, our fast and efficient service, provided at affordable prices, is a big hit with business and domestic customers. With a continually growing base of customers, we provide a full range of waste management and recycling services. Reliability – once you have placed an order, you know it will be attended to and delivered on time Family-based ethos – as a family company, the service provided is friendly, helpful and honest Environment – with years of experience and knowledge and with recycling rates of almost 100% you know you are getting an environmentally friendly service.
council depot, wade road, rg24 8pl, basingstoke, Regno Unito
3,4
4 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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First time using a skip hire company, they were extremely helpful in recommending a suitable size skip, delivered when they said they would and collected on time which was crucial to our house move, both drivers friendly and professional, would highly recommend!
Had used this company before without an issue but wouldn’t use again after the last skip hire.
On our home cameras show the skip lorry driver push through our hedge rather than walking a couple of metres around it. Then taking off one small piece of polystyrene which had come off a dishwasher and thrown it onto the lawn. Then the driver decided to back down the road which doesn’t have a footpath and is regular used by old people and families walking to the doctors which has a blind bend and onto a crossroads with a blind hill. When raised with Mangement all this behaviour seems acceptable to them (but had to chase them for comments as they didn’t bother coming back to us although they said they would). What makes it worse is that after promising to look at their 360 degree footage from the lorry, they say they can’t see the driver walking down the side of the lorry through the hedge and also can’t see him throwing the offending item off. Not 360 degrees is it then? Also to be told that if it’s an unsafe load they will remove items but couldn’t give me a straight answer that by removing one small piece of polystyrene that made the difference between a safe and unsafe load.
I certainly wouldn’t recommend this company as the ‘professional’ company that they try to portray.
Even their timesheets they send you are inaccurate. Mine said they arrived at 08:55 when actually it was 09:12 but I get told these are done automatically - well that piece of automation is like their 360 degree cameras that don’t show everything - a complete waste of time and money.
So for destroying new samplings in a hedge, throwing a small piece of polystyrene onto the lawn, driving backwards down a road to a blind bend and a crossroads all I got from the company was these are acceptable behaviours and we are a professional company!!
Risposta di Basingstoke Skip Hire Ltd
Thank you for your review Mr Paige, a Director from the company has responded to your private email within an hour, we do hope that you find this satisfactory and thank you once again for using Basingstoke Skip Hire Ltd.
Very professional, prompt service. Notify you when the skip is on its way and being collected. Very nice drivers and courteous, can’t praise them highly enough. Well done!
I just want to shout from the roof top - how good this company really is!
What started out as a nightmare scenario, being let down by a house clearance company - Basingstoke skip hire came to the rescue instead. In less than 24 hours from ordering a skip - it was on the drive, and I was able to clear out the final stuff from my deceased parents bungalow. The following day, the skip was collected early morning, and that allowed the estate agent to take some good photos of the magnolia tree by the driveway - in the afternoon. Thank you to all of the team, from the bottom of my heart x
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