Bedankt voor de snelle levering en de mooie verpakking….. echt persoonlijk met de eigen naam erop dit is de eerste keer sins wij online bestellen. wij hebben Baru een hele tijd geleden leren kennen. M... Leggi di più
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Scopri cosa dicono le persone
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️). I liked it so much I placed an order immediately. It was delivered very fast (the next d... Leggi di più
L'azienda ha risposto
We wouden graag jullie producten uittesten na vele positieve reacties. Vlot te bestellen, snelle levering. We hebben 2 smaken genomen om mee te starten, het enige teleurstellende was dat we hierdoor... Leggi di più
L'azienda ha risposto
This is my first time leaving a review I loved the Chai but on top of that customer service was really amazing. I couldn't get my package delivered for some reasons and the company stayed in touch the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su BARÚ
Scritti dall'azienda
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Welcome to the whimsical world of BARÚ!
Scritti dall'azienda
- From our small studio in Diepenbeek, Belgium, we craft lovely lattes & magical marshmallows designed to delight. ✨ What started in the bubbling brains of Gunther & Maarten has grown into a colourful universe of feel-good treats: spiced chai, creamy matcha, cosy pumpkin spice lattes, fluffy chocolate-covered marshmallows & dreamy hot chocolates. 😋 At BARÚ, we're on a mission to spark joy – one bite, one sip, one smile at a time. That’s why we only create what truly wows us. If it doesn’t feel 100% magical, it doesn’t make the cut. We proudly work with local & socially inclusive partners, keep our supply chains short, and pack your treats with care - and conscience. Because sweet moments should also make the world a little sweeter. 🧡 So go ahead, treat yourself. Escape the ordinary. Welcome a moment of wonder.
Informazioni di contatto
Industrielaan 4, 3590, Diepenbeek, Belgio
- 011850560
- shop@baru.be
- www.baru.be
Treat yourself to something sweet! 😋
4,7
Eccellente
322 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di BARÚ
Hi Eve, thank you for the lovely review! 😁
Sweet greetings,
Liezl - BARÚ
Awesome product and nicely packed
Enjoyed every bite. Nice product with good packaging
30 settembre 2025
Risposta di BARÚ
Hi! Thank you for your lovely review! Enjoy your treats! 😊
Sweet greetings,
Liezl - BARÚ
Risposta di BARÚ
Hi, thank you for the lovely review! 😊
Sweet greets,
Liezl - BARÚ
Risposta di BARÚ
Hey Jaak, dankjewel voor je leuke review! Enjoy! 😊
Zoete groetjes,
Liezl - BARÚ
Risposta di BARÚ
Thanks so much for your lovely review, we love to hear it! Enjoy! 💚
Sweet greetings,
Liezl – BARÚ
Risposta di BARÚ
Hey! Dankjewel voor je leuke review! Enjoy! ☺️
Zoete groetjes,
Liezl - BARU
QUE DU SUCRE
Premier ingrédient dans la liste: sucre puis sirop de glucose. Ça explique pourquoi ce matcha est autant sucré! C’est vraiment dégueulasse, on ne sent même pas le vrai goût du matcha. Dommage, je ne rachèterais pas
1 agosto 2025
Non scritta su invito
Risposta di BARÚ
Hey! Thank you for taking the time to share your feedback. We're sorry to hear that our Matcha Latte wasn't what you expected.
Our blend is intended as a sweetened matcha latte mix – not a traditional, ceremonial-grade matcha. As mentioned on our packaging and website, it contains 9% matcha powder and is designed to be enjoyed with (plant-based) milk for a quick, creamy, and accessible matcha experience at home.
We completely understand if you were looking for a more pure, unsweetened matcha, and we're sorry for any confusion. If you have any questions about the product or would like help finding something more in line with your taste, feel free to get in touch – we're happy to help.
Sweet greetings,
Liezl - BARU
Geen service
Ze houden hun beloftes niet en als je met de klantendienst contact opneemt sturen ze je simpelweg wandelen
24 luglio 2025
Non scritta su invito
Risposta di BARÚ
Hoi Johan,
Wat jammer om te lezen dat je ontevreden bent over je ervaring met onze klantendienst. We proberen altijd vriendelijk en correct te communiceren, ook wanneer we ons aan bepaalde voorwaarden of policies moeten houden.
Onze kortingscodes moeten tijdens het afrekenen worden ingevoerd. Zoals vermeld in onze algemene voorwaarden en FAQ kunnen we die helaas niet met terugwerkende kracht toepassen – ook al zouden we dat soms graag doen.
We vinden het belangrijk dat elke klant op een eerlijke manier wordt geholpen en betreuren het dat je dit anders hebt ervaren.
Zoete groetjes
Liezl - BARU
Amazing
Great product, the chocolate powder is divine, ordered in afternoon and already got it the next day on a Saturday with my name on the box. I never write reviews but this one was well deserved. Order here!
12 luglio 2025
Non scritta su invito
Risposta di BARÚ
Hi Laurent! Wow, thank you so much for this great review, it truly made our day! 😁 So happy you enjoyed it.
Sweet greets,
Liezl - BARÚ
Risposta di BARÚ
Hi Paul, thanks for the lovely review! We love adding those little touches 😁 Enjoy!
Sweet greets,
Liezl - BARÚ
ALWAYS PERFECT
It's now the third time I order on their website and it's always a perfect experience. The order arrive super quickly, and love their classic chai latte prep. Always a pleasure. Keep up the good work
2 luglio 2025
Risposta di BARÚ
Hi Elle, we’re so happy to hear this! ☺️ Thank you for the support, and enjoy your sips!
Sweet greets,
Liezl - BARÚ
Risposta di BARÚ
Hey Ilse, dankjewel voor je leuke review! Enjoy! 😁
Zoete groetjes,
Liezl - BARÚ
I was hoping to get the free scoop…
I was hoping to get the free scoop advertised on Instagram but unfortunately it was a huge box with just one container of matcha inside (as per my order).
30 giugno 2025
Risposta di BARÚ
Hi Katie, thanks for your review. We're very sorry to hear that you didn’t receive the free scoop as expected. The good news is that from now on, the scoop is included with every order, so you’ll definitely receive it with your next one! ☺️
Sweet greets,
Liezl - BARÚ
Tevreden klant
Snelle levering. Reeds de tweede bestelling die ik hier plaats.
Ben heel tevreden over de spiced- en vanille chai latte!
14 giugno 2025
Non scritta su invito
Risposta di BARÚ
Hey Bronwen,
Dankjewel voor je toffe review! Geniet ervan! 😄
Zoete groetjes,
Liezl - BARÚ
Top produkt
Zeer snelle levering in een gepersonaliseerde doos. Cacaopoeder van uitstekende kwaliteit in een brede gamma en Belgisch !!
Voor herhaling vatbaar.
6 giugno 2025
Non scritta su invito
Risposta di BARÚ
Hi Roseline, heel erg bedankt voor je fijne review! Geniet ervan! :D
Zoete groetjes,
Anne - BARÚ
Its fake matcha
Its fake matcha, it isn’t supposed to be like this. I’m never buying something from Here again!😡😡😡😡
14 maggio 2025
Non scritta su invito
Risposta di BARÚ
Hi there,
Thank you for taking the time to leave a review. We're really sorry to hear that our Matcha Latte didn't meet your expectations.
Our blend is a matcha latte mix designed for quick and creamy preparation with (plant-based) milk – not a traditional ceremonial grade matcha. We describe it clearly on the packaging and our website as a sweetened latte preparation with 9% matcha powder. It's crafted to be a delicious and accessible way for people to enjoy a creamy matcha experience at home, not a pure matcha tea.
We totally understand if you were expecting something else, and we're sorry for any confusion. If you have any other questions about the product or need help choosing something closer to your taste preferences, feel free to reach out. We're happy to help!
Sweet greets,
Anne - BARÚ
Risposta di BARÚ
So happy to hear! Enjoy. :)
Sweet greets,
Anne - BARÚ
Excellent product, quick delivery!
Excellent product and extra quick delivery. Even came with a treat! Will definitely order again.
10 maggio 2025
Non scritta su invito
Risposta di BARÚ
Hi Teresa, thank you for your kind review! Enjoy your treats!
Sweet greets,
Anne - BARÚ
La rapidité de livraison ainsi que la…
La rapidité de livraison ainsi que la qualité du produit
11 maggio 2025
Non scritta su invito
Risposta di BARÚ
Salut! Merci pour ce retour positif! Trop contente que tout se soit bien passé 😊
Sweet greetings,
Liezl from BARU
Great products and service
Other than the delicious products, I also really like how much care you put into the packaging and how personalized it is.
9 maggio 2025
Non scritta su invito
Risposta di BARÚ
Hi, Elaine! Thank you so much for this lovely review! So glad you’re enjoying both the treats and the little details 😊
Sweet greetings,
Liezl from BARU
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