Thank you to the team especially Kelly for always accommodating us without feeling rushed. My daughter's always looking forward to have her eyes checked because of the team's warmth and kindness. Step... Leggi di più
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Thank you to the team especially Kelly for always accommodating us without feeling rushed. My daughter's always looking forward to have her eyes checked because of the team's warmth and kindness. Step... Leggi di più
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A very thorough eye test carried out by an optician with just the right mixture of friendliness and professionalism, explaining how my eyesight has changed, what this means and how the distance/re... Leggi di più
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The staff were friendly, professional, and very helpful throughout the whole appointment. The eye test was thorough, and everything was explained clearly without feeling rushed in any way. As it happe... Leggi di più
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Staff pleasant and very helpful with a clean and modern shop interior. I would be happy to recommend this opticians.
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Scritti dall'azienda
We are an independent group who have been caring for eyes for over 68 years. Established in 1957 by Frank Barraclough in St. Leonards and later joined by Peter Stiles, we gained a reputation founded on expertise combined with a kind and helpful manner.
Investing in the latest technology and equipment such as OCT imaging and Optomap® retinal scanning and keeping the practices modern and up to date has all helped in passing the 65 year milestone.
However, a significant contribution has been made by the people working in the company and a large proportion of our staff have been with us for many years enabling them to build excellent relationships with our clients. We're proud of the solid reputation we have built up over the years and will continue to deliver the very best possible service when it comes to eye care and customer care.
Scritti dall'azienda
Head Office: 41 Western Road, TN40 1DT, Bexhill-on-Sea, Regno Unito
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Risposta di Barracloughs the Opticians
All staff were polite and very helpful and I was give a clear explanation all the way through the procedure.

Risposta di Barracloughs the Opticians

Risposta di Barracloughs the Opticians
Friendly and knowledgeable staff. Thorough eye examination with results thoroughly explained.

Risposta di Barracloughs the Opticians
skilled and careful and caring assessments with good follow up.

Risposta di Barracloughs the Opticians
A big thanks to Stephen who carried out a thorough inspection and made me feel comfortable throughout. As always a big thanks to Mel (part of the furniture) for her advisement on the choice of frames etc.To everyone at the Bexhill branch, thank you all for your continued warmth and help throughout the many years I have been a customer.

Risposta di Barracloughs the Opticians
Personal attention
My current glasses (for reading) were adjusted by an assistant with care, as they did not need replacing

Risposta di Barracloughs the Opticians
Dr Javadnia always impresses me, but everyone else was wonderful too (Amanda, Ginnie and Isabella.The staff is the main reason I prefer to use Barraclough rather than the other opticians in the High Street.

Risposta di Barracloughs the Opticians

Risposta di Barracloughs the Opticians
I was seen on time. I didn't feel rushed during the examination. My glasses were checked, tightened & cleaned & I was even supplied with a new case, as I had accidently stepped on mine recently.

Risposta di Barracloughs the Opticians
I was served by Charlene today and found her customer service skills to be impeccable. She is polite and nothing was too much trouble for her to make sure I chose the correct glasses. Highly recommend and wouldn’t go anywhere else!

Risposta di Barracloughs the Opticians
Not only was a health condition picked up and a referral made but I received amazing customer service from Emma Bond who was incredibly patient with me and spent a considerable amount of time helping me with frames, lenses and tint options. I really appreciated the valuable experience that she clearly has.

Risposta di Barracloughs the Opticians
The test and fitting was good, I would prefer to have given a review after collecting my new glasses.

Risposta di Barracloughs the Opticians
All the staff in the Bexhill Branch were very friendly and courteous.

Risposta di Barracloughs the Opticians

Risposta di Barracloughs the Opticians
Trevor dealt with my eye sight test, he was extremely through , knowable and explained everything. Sam dealt with suggestions regarding style and type of lenses. He also dealt with a warranty claim on my previous varifocals whilst I was in the branch. Both members of staff provided an excellent service which is why I have remained a loyal customer to this branch. I would highly recommend this branch of Barracloughs.

Risposta di Barracloughs the Opticians
A very thorough post op eye check. Not rushed and questions answered.Everyone friendly and helpful as always.Thank you

Risposta di Barracloughs the Opticians
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