Parma, Ohio - Stay Away!
Parma, Ohio - Do not go here! They are rude and rip you off. I took my puppy in for his booster shot and was quoted a price of $84 and thought this was high but agreed, when checking out I was told it would be $101 and I questioned this and was told that the $84 dollar was the cost of the shots I was declining - they had to quote it by law but do not need to quote the actually cost. Jackie, who claims to be a manger, at the front desk is rude and has zero customer service skills. I asked to speak to the vet tech who quoted me the price, and she did not get her, she had trouble finding the number to call corporate and told me the conversation was over. I filed a complaint at corporate level and will see what happens. I also do not deny calling Jackie a nasty B because she is.