Do your pets a favor and DO NOT GO…
Do your pets a favor and DO NOT GO HERE! We recently took our Yorkie there for a check up. They called my wife and told her he had a cracked tooth and it needed to come out. Three days later he is still crying and moaning. He eats dry food a chews on steak bones. His tooth has NEVER bothered him. When she went to pick him up they told her his gums were in great shape and the tooth was hard to get out. MAYBE THOSE 2 THINGS SHOULD HAVE TOLD THEM TO LEAVE IT ALONE! I have had a cracked tooth for 25 years and it doesn't bother me. They also referred us to Blue Pearl for his knee surgery. Blue Pearl did not do what they said they would and it took a second surgery to fix it. The second one never should have had to be done and they charged us for that one too. $7500 later and he still limps. Do your pats a favor and do not use either of these places unless you want to over pay for them to cause you little one unneeded pain.
Risposta di Banfield Pet Hospital - Issaquah
Hi Heidi, we understand your dissatisfaction and frustration with us. We would like the opportunity to follow up on your experience with us. If you wish, please reach out to our Client Advocate Team at BanfieldCares@banfield.com at your convenience, so we can try to address this situation.