Banda Bags Recensioni 

472
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I had ordered the round one for my daughter, but was accidentally sent the one more squared off. It is her Christmas present. She knew she was getting it and she picked it out. Brianna was prompt to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I absolutely love the bag. Unfortunately the carrier smashed it which made a permanent indentation. Banda bag associate work hard at making sure I would be satisfied. I will shop again. Banda bag... Leggi di più

Valutata 3 stelle su 5

Beautiful bag but I’ve been using mine less than a year and the strap hardware broke. Requested a replacement clasp but was declined. Also the fabric loops that hold the metal link ring is not strong... Leggi di più

Valutata 5 stelle su 5

I bought the weekender, thinking it would make a good purse. This gorgeous gigantic bag was way too big for that, but it perfect for hauling my inventory when selling my jewelry! Then I bought the min... Leggi di più

Dettagli dell'azienda

  1. Negozio di borse
  2. anche in
  3. Negozio di borse e valigie
  4. Negozio di borsette
  5. Negozio di valigie

Scritti dall'azienda

Banda Bags distinguishes itself in the fashion industry through its unwavering commitment to ethical values, the celebration of artisanal craftsmanship, and the uniqueness of its product offerings. At the heart of the brand's mission is the empowerment of artisans from various communities around the world. By collaborating closely with these skilled craftsmen and women, Banda Bags ensures that each piece is not just an accessory but a work of art that tells a story of cultural heritage and personal dedication. The artisans behind Banda Bags are provided with fair wages and working conditions that respect their rights and dignity. This ethical approach goes beyond just a business model; it's a commitment to creating a positive impact on the lives of the individuals and communities involved. By valuing the artisans' work, Banda Bags not only contributes to their economic stability but also to the preservation of traditional techniques that have been passed down through generations. The uniqueness of Banda Bags stems from this deep-rooted connection between traditional craftsmanship and contemporary design. Each bag is a testament to the brand's dedication to quality and authenticity, featuring unique patterns, vibrant colors, and intricate detailing that cannot be found in mass-produced items. This focus on individuality and character ensures that customers receive a product that is not only exclusive but also carries a rich cultural significance. Banda Bags' commitment to ethical values, coupled with its celebration of artisanal craftsmanship, sets the brand apart in the fashion world. It offers consumers not just a bag, but a piece of art that supports sustainable practices, ethical employment, and the preservation of cultural heritage. This makes Banda Bags a compelling choice for those who seek to make meaningful purchases that align with their values.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

472 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(472)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Beautiful bag and speedy response

I had ordered the round one for my daughter, but was accidentally sent the one more squared off. It is her Christmas present. She knew she was getting it and she picked it out. Brianna was prompt to address the issue for an exchange.
I wound up letting my daughter see it, having told her the mix up. She loved it and didn’t want to exchange it for the round one. The Mutiara is a beautiful bag. Much more so in person! I like the more colorful ones, but my daughter thought the color scheme of the Mutiara was more elegant and made her feel more grown up!

14 aprile 2026
Non scritta su invito
Logo di Banda Bags

Risposta di Banda Bags

Hi Sherry! 🌟

Thank you so much for your wonderful review! We're so glad everything worked out in the end and that your daughter fell in love with the Mutiara. 😊 It’s always great when an unexpected mix-up turns into the perfect match! We're also happy to hear that Brianna was able to help quickly and make the process easy.

The Mutiara really does have a special elegance to it, and we love hearing that it made your daughter feel more grown up. What a beautiful Christmas gift! 🎁 Thank you for sharing your experience and for being part of the Banda Bags family. We hope your daughter enjoys her bag for many years to come! ❤️✨

Valutata 3 stelle su 5

Problem with Shoulder Strap connection

Beautiful bag but I’ve been using mine less than a year and the strap hardware broke. Requested a replacement clasp but was declined. Also the fabric loops that hold the metal link ring is not strong enough- it is tearing.

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Not happy with this company

Not happy with this company. I received a bag as a gift and wanted to exchange it for a color that I’d use more. I tried to contact them but there is no phone number. When you use their contact form which says they’ll get back to you , they NEVER actually do. I’ve sent in multiple forms over the past 2.5 months and still haven’t received a single response. If you buy anything from this company you’d better love it as they do not provide any customer service whatsoever.

10 ottobre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Nikia,
We are truly sorry to read this and understand how frustrating this experience must have felt.

We would like to clarify that we did respond to your messages by email shortly after receiving them. Our first reply was sent on November 25, and when we did not hear back, we followed up again on December 2. In both emails, we asked which bag or color you would like to exchange for, as we needed to confirm availability due to limited inventory.

As a small independent brand, we currently handle customer service exclusively by email to ensure every request is properly tracked and answered. Occasionally, replies can unfortunately land in spam or promotions folders, which may explain why our messages were not seen.

We truly care about our customers and would never want anyone to feel unsupported. We would be happy to resolve this for you. Please reply directly to our last email or contact us at bandababes@bandabags.com
, and we will take care of this promptly.

Thank you for your feedback, it helps us improve.

Warm regards,
Banda Bags Customer Care

Valutata 5 stelle su 5

I love these bags

I love these bags. They are high quality and beautiful. Everyone stops me and asks about my bag. It makes me feel special.

1 dicembre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Beth,

Thank you so much for your beautiful review! We're beyond happy to hear that your bag makes you feel special; that’s exactly what we hope for with every piece we create. Knowing that others are stopping you to admire it just adds to the joy! Your words mean so much to our whole team and artisan family.

With love and appreciation,
The Banda Bags Team 💕

Valutata 5 stelle su 5

I finally got my Banda Bag

I finally got my Banda Bag. I love it. It is so well-made it is beautiful to look at. It was well worth the Wait. I look forward to traveling and carrying my beautiful bag. Well done.

15 novembre 2025
Non scritta su invito
Logo di Banda Bags

Risposta di Banda Bags

Hi Leiane,

We're so happy your Banda Bag made it to you, and even happier to hear how much you love it! It warms our hearts to know it was worth the wait and that you're excited to travel with it. Thank you for your kind words and for being part of this beautiful journey with us.

With love,
The Banda Bags Team 💕

Valutata 5 stelle su 5

This was my second order

This was my second order. The bags are beautiful. It was delivered in a very timely manner.

10 settembre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Monica,

Thank you so much for your continued support! We’re so happy to hear that your second order arrived quickly and that you're loving your beautiful bags. It means the world to us to have you as part of the Banda Bags sisterhood. We can’t wait to create more pieces you'll love!

With heartfelt thanks,
The Banda Bags Team 💕

Valutata 5 stelle su 5

I love the quality and beauty of these…

I love the quality and beauty of these bags! Anytime there is an issue, they respond quickly and personally. I know, after buying many bags, that I can trust them to deliver happiness in a box. I am obsessed and collecting. Waiting for my next new bag to arrive any day now.

23 settembre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Belinda,

Your message brought such a big smile to our faces! We're so grateful for your trust and support, and it means the world to know you’ve become part of our growing Banda Bags collector family. We’re especially touched by your kind words about our customer care. We truly do our best to make sure every box delivers a little happiness.

We can’t wait for your next bag to arrive and join your beautiful collection!

With love and gratitude,
The Banda Bags Team 💕

Valutata 4 stelle su 5

Good Customer Service--Again!

While the Aman wallet was left out of my shipment (in spite of the delivery notification saying that it had been delivered), the company was very responsive in correcting the error. Mistakes happen ( they are rare), oh, well, but this is a small operation without sophisticated infrastructure, and they are very good about working to keep their customers happy.

2 settembre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Susan,

Thank you so much for your honest and thoughtful review. We're truly sorry again for the oversight with your Aman wallet, but we’re really glad we could make things right quickly for you. Your understanding and kindness mean a lot. Mistakes do happen, and we’re always working hard, heart-first, to fix them with care and transparency.

As a small, artisan-powered brand, we’re deeply grateful for customers like you who see the heart behind what we do. Thank you for being part of the Banda Bags sisterhood!

With gratitude,
The Banda Bags Team 💕

Valutata 5 stelle su 5

Lightening fast ordering to delivery

Lightening fast ordering to delivery! Fabulous quality; stunning unusual product! Definitely headturning! Thanks!

6 settembre 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Jacquie,

Thank you so much for your lovely review! We’re so glad to hear your order arrived lightning fast and that you're loving the unique, eye-catching quality of your bag. It means the world to us that you're part of this journey. Your support keeps our artisan team inspired every single day.

With all our love,
The Banda Bags Team 💕

Valutata 5 stelle su 5

My purse is beautiful and strong

My purse is beautiful and strong ! It’s my favorite 🩵🩵🩵💜💜💜💜

18 agosto 2025
Non scritta su invito
Logo di Banda Bags

Risposta di Banda Bags

Hi Melissa,

Thank you so much for your sweet words! We’re so happy to hear your purse has become your favorite. Beautiful and strong is exactly what we aim for. Your support fills us with joy, and we’re so proud to have you in the Banda Bags sisterhood 💜🩵

With lots of love,
The Banda Bags Team

Valutata 5 stelle su 5

Nice colors & shape

Nice colors & shape! Thanks for the fast shipping, too.

17 agosto 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Kathleen,

Thank you so much for your lovely note! We're so happy to hear you’re enjoying the colors and shape of your bag. It’s great to know the fast shipping was a plus too. We appreciate your support and are so glad to have you in the Banda Bags sisterhood!

With love,
The Banda Bags Team 💕

Valutata 5 stelle su 5

Beautiful bag

Easy process! Beautiful bag! Fast shipping, and quality in all the detail details!

31 luglio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi there,

Thank you so much for your kind review! We’re so glad to hear that the ordering process was smooth, the shipping was fast, and most importantly, that you’re loving the quality and beauty of your bag. Every detail is crafted with care, and it means so much to know that you noticed.

With heartfelt thanks,
The Banda Bags Team 💕

Valutata 5 stelle su 5

The bags are always beyond…

The bags are always beyond expectations! So beautiful and unique!

19 luglio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi KB,

Thank you so much for your kind words! We’re overjoyed to hear that our bags continue to exceed your expectations. Creating beautiful and unique pieces that truly stand out is at the heart of what we do, and it means so much to know you feel that in every detail.

With love and appreciation,
The Banda Bags Team 💕

Valutata 4 stelle su 5

The bags are great and a very unique…

The bags are great and a very unique design. The only flaw I can see, they need more inside storage pockets. I have 2 of the bags and love the design. Again, consider adding more internal storage pouches.

12 luglio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Margaret

Thank you so much for your thoughtful feedback! We're thrilled to hear you love the design and uniqueness of your Banda Bags, and even more grateful that you’ve added two to your collection! Your suggestion about adding more internal storage pockets is truly appreciated. We’re always listening to our Banda Babes and looking for ways to improve, so we’ll definitely take this into account for future designs.

Thanks again for being part of this sisterhood and for helping us grow with your insight!

With love,
The Banda Bags Team

Valutata 1 stelle su 5

I was scammed by this company or one…

I was scammed by this company or one calling themselves Banda Bags so be careful ordering from them!!!!

13 giugno 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Karen,

We’re really sorry to hear about your experience. If you were scammed by a company pretending to be Banda Bags, please know that we take this very seriously. Unfortunately, there are fraudulent websites out there that misuse our name and photos without permission.

If you're unsure whether your purchase was made through our official site, please feel free to email us at bandababes@bandabags.com
with your order details, and we’ll help verify it right away. Our genuine site is www.bandabags.com
, and we’re always here to make things right if there’s ever an issue.

Thank you for bringing this to our attention. We hope we can clear this up and support you however we can.

With care,
The Banda Bags Team

Valutata 5 stelle su 5

The bag is beautiful

The bag is beautiful! No issues with ordering or delivery!

19 maggio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Michelle,

Thank you so much for your kind review! We're so happy to hear you love your bag and that everything went smoothly with your order and delivery. It means the world to us to know you're happy with your experience. Welcome to the Banda Bags sisterhood!

With gratitude,
The Banda Bags Team

Valutata 5 stelle su 5

Love this shell pendant

Such beautiful and well made piece of jewelry!

10 aprile 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Leigh,

Thank you so much for your lovely words! We're thrilled you love the shell pendant—it means a lot to us to know you appreciate the craftsmanship and beauty behind each piece. It's our joy to share these meaningful treasures with amazing souls like you!

With love and gratitude,

Valutata 5 stelle su 5

Always a great product

Always a great product. I had to wait a bit to get it but that was not an issue. Worth the wait

31 gennaio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi Minge,

Thank you for your patience and the kind words! We're thrilled to hear that you found our product worth the wait. We strive to deliver great quality every time, and it's rewarding to know you're happy with your purchase. We appreciate your understanding regarding the shipping time and look forward to serving you again soon!

Best regards,

Valutata 5 stelle su 5

Beautifully crafted bag

Beautifully crafted bag. A definite must by. Definitely will be ordering others.

20 febbraio 2025
Non scritta su invito
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Risposta di Banda Bags

Hi PJ Shaw,

Thank you for your wonderful review! We’re thrilled to hear that you appreciate the craftsmanship of your new bag. It’s great to know that you’re considering adding more Banda Bags to your collection. We look forward to creating more beautifully crafted pieces for you in the future!

Warm regards

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