Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered a sun shade for our push chair for holiday back on the 14th May, site stated delivery within 2-3 working days. No sun screen has arrived, and we have now had to get a cheap one from Amazon... Leggi di più
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Leggi di più
L'azienda ha risposto
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Informazioni di contatto
4,3
Eccellente
208 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di BAMBINISTA
Hi Eissa,
Thank you so much for the review, so kind of you! I'm so happy you enjoyed your Bambinista experience!
Kind regards
Susan
Bambinista founder & CEO
One of the best websites online
One of the best websites online. I really appreciate how responsive they are to all inquiries and willingness to offer advice and help. I have ordered twice and I am happy with my purchase. The international delivery is quick and reasonably priced.
9 febbraio 2020
Non scritta su invito
Risposta di BAMBINISTA
Hi Eman,
Thank you so much! I always love getting your chat messages from Bahrain. So nice to know that we have Bambinista fans all over the world, and thank you for all the great feedback and advise you have given me.
I'm always available to our #bambinistatribe on susan.daker@bambinista.com if you ever need anything!
Thanks so much for your lovely review, makes me so happy!
Susan
Bambinista Founder & CEO
So quick and easy from shopping
So quick and easy from shopping, payment to delivery. Faultless!
2 febbraio 2020
Non scritta su invito
Risposta di BAMBINISTA
Hi Jass,
WOW, sorry I missed this but the biggest THANK YOU for your wonderful review and taking the time to post one! So so so happy you enjoyed shopping on Bambinista and hope to have you back again!
Susan
Bambinista Founder & CEO
Happy Customer
Excellent service & quick delivery! Will definitely purchase from Bambinista again.
24 gennaio 2020
Non scritta su invito
Risposta di BAMBINISTA
Hi Kelly
Thanks for your review and so glad you were happy with your order!
Susan
BAMBINISTA Founder & CEO
Items ordered were never dispatched
Items ordered were never dispatched, poor communication and only after I have contacted the store refund was provided.
27 dicembre 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Dominka,
To clarify the above,
1. "Item never dispatched" - the order was dispatched the day following your order as you ordered after 9pm.
2. "Poor communication" - you contacted me via our live chat app to ask about your order. I responded immediately to confirm that the order had been dispatched, and mentioned that, as it was an international delivery, sometimes the delay is in the receiving country, which could also have been because it was the week before Christmas and postal services are extremely busy.
3. "Refund only after contacting the store" - indeed we did only refund after you contacted us (how else would we have known about the delay?). Please note we gave you a FULL REFUND the day you contacted us, 9 days after your order, which has likely since arrived. According to the Consumer Rights act of 2015, a retailer is only required to refund 30 days after your order.
I understand that you were upset about the delay and we did absolutely everything in our power to keep you happy. Postal delays are outside of my control, but I still gave you a full refund immediately.
Please in future keep in mind that negative (and incorrect) reviews have a direct impact on small businesses like mine and I am trying to support my family.
Kind regards
Susan
Bambinista Founder & CEO
Excellent customer service
Excellent customer service, great product and speedy delivery. Would definitely shop here again!
22 dicembre 2019
Non scritta su invito
Beautiful clothing
Beautiful clothing, quick delivery and I’m really happy with the customer service. I will definitely be ordering from here again and I will be recommending to other people too!
20 novembre 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Amy,
Thanks so much for your lovely review, as a small business, I really appreciate you taking the time and so glad you were happy with your order! Welcome to the #BambinistaTribe.
And THANK YOU for recommending us to your friends!
Love always,
Susan
BAMBINISTA founder & CEO
Risposta di BAMBINISTA
Hi Caroline,
Thank you SO much for your review. I'm over the moon that you were happy with the customer service and like the products too! Welcome to the #bambinistatribe and we hope to have you back with us again.
Susan
Founder & CEO
Risposta di BAMBINISTA
Hi Helen,
Thank you so much for taking the time to post a review! Really glad you were happy with your order and hope to have you back on BAMBINISTA soon. Welcome to the Bambinista tribe! XOXO
Susan
Founder & CEO
Excellent all around!
I bought a couple of the cotton blankets for gifts. My questions were answered quickly and the owner gave great recommendations. The products arrived in a couple of days (I'm in the UK) and were beautifully packaged. Will definitely shop with them again.
8 aprile 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Hanani
Thank you so much for your lovely review! Hope the tots that receive the blankets love them. Welcome to the #bambinistatribe
XOXO
Susan
Founder & CEO
Excellent
Excellent – no reservations, I would recommend this company to anyone.
5 aprile 2019
Non scritta su invito
Risposta di BAMBINISTA
Hiya!
Thank you SO MUCH for taking the time to leave a review. With my toddler off school sick and a massive assignment due for a start up accelerator we're involved in... its been a tiring day but you made my day! Means the world to me to have happy customers!
Love Always
Susan
BAMBINISTA founder
PS: I'm a Susan and go by Suus too! Hahah! XOXO
Excellent
Quick delivery and very well packed. Definetly recommend🙂
29 marzo 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Kaiti
Thank you so much for taking the time to review us! We are over the moon that you are happy with your Little Bat Backpack and our service.
Welcome to the #bambinista tribe
Love always
Susan
BAMBINISTA CEO
So much awesomeness!
Friendly, speedy delivery and beautiful products :)
27 marzo 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi there
We can't say thanks enough for taking the time to leave us a review. We love our BAMBINISTA Tribe and so happy that you are happy with us too!
Welcome to the #bambinistatribe and hope to see you again real soon.
Love always
Susan
Bambinista CEO
Amazing customer service
Amazing customer service, gorgeous product and super fast delivery.
I messaged to ask for a specific pair of leggings and Bambinista went out of their way to help me. Would 100% recommend.
21 marzo 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Lauren
Thank you so much for your lovely review. So glad we could help you find the leggings you wanted! Hope your little one enjoys rocking their super rare Geo Stags!
Welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA founder & CEO
Brilliant - can’t recommend enough!
Such a fast and efficient service. When looking for out of stock items the team have been so helpful. I have been really impressed with the quality of the products and have already placed my next order!
7 marzo 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Helen
Thank you so much for your lovely review. We love making our customers happy! And welcome to the #bambinistatribe
Love always
Susan
BAMBINISTA Founder
This was my first order and im really…
This was my first order and im really happy with the items i ordered. Fast delivery and very helpful team. Totally reccomend and will order again . :)
10 febbraio 2019
Non scritta su invito
Risposta di BAMBINISTA
HI Amanda
Welcome to the #bambinista tribe and thank you so much for your review! We look forward to helping you dress your trendy tot in future.
Love Always
Susan
Founder & CEO
Risposta di BAMBINISTA
Hi Mel
Thanks so much for taking the time to reply and we are super chuffed that you are happy with your purchase!
Love always
Susan
BAMBINISTA founder & ceo
Swift delivery and such gorgeous…
Swift delivery and such gorgeous children’s clothing.
14 gennaio 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Michelle
Thank you so much for your review! So glad you were happy with your purchase and the service. Welcome to the #bambinistatribe.
Love Always
Susan
Founder & CEO
Lovely company!
14 gennaio 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi Beauly
Thanks so much for your review and welcome to the #bambinistatribe.
Love always
Susan
Founder & CEO
Fabulous customer service
During the busiest time of the year just after Christmas, I received an apology email for a slightly delayed parcel and was subsequently sent a complimentary gift. I was not expecting either! Amazing customer service. Beautifully packaged. Great attention to detail. Many thanks
3 gennaio 2019
Non scritta su invito
Risposta di BAMBINISTA
Hi there
Thank you so much for the wonderful review and for taking the time to write it! We are over the moon that you were happy with your purchase and gift from Bambinista. Customer service is our number one priority. Welcome to the #bambinistatribe
Susan
Founder & CEO Bambinista
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