The staff was very helpful and friendly. He helped us exchange our phone order for a size that fits my son much better. He provided detailed information and advised us to schedule the first service... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service from Balfes Cycle Kingston! I’m very happy with my new bicycle. The staff were friendly, helpful, and knowledgeable, and made the whole purchase easy and enjoyable. Highly recommende... Leggi di più
Ordering process through cycle to work scheme a little disjointed. Gears weren't adjusted correctly when I took the bike away so returned within minutes. Staff in the shop incredibly helpful, comm... Leggi di più
Brilliant place to get your bike excellent after service as well. Callum always very helpful in sorting things out
Dettagli dell'azienda
- Negozio di biciclette
- Negozio di abbigliamento activewear
- Officina di riparazione biciclette
- Negozio di accessori per biciclette
- Ciclismo su strada
Informazioni su Balfe's Bikes - Kingston
Scritti dall'azienda
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Scritti dall'azienda
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Informazioni di contatto
36-40 Richmond Road, KT2 5EE, Kingston Upon Thames, Surrey, Regno Unito
- 02045315552
4,8
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Matt/Curtis/Wess @ Kingston
Matt/Curtis/Wess @ Kingston
purchased both my bike and my wife bike from there store. The service I have received has been absolutely outstanding, Wess and Curtis from advice perspective on which bike and accessories and Matt for setting everything up and servicing.
thank you guys !
31 gennaio 2026
Non scritta su invito
Bike repair…
Great communication.very pleased with the service and the quality of the work.
18 gennaio 2026
2 eBike service
Great communications
Necessary work was communicated before commencement.
Always great customer service
17 gennaio 2026
Impressive customer service
Very friendly and eager to assist. Didn't talk down to me despite knowing 10 times as much about bikes as I do. Shop is a bit out of my way but I'll return for the quality of the service.
16 gennaio 2026
Madison water proof socks
Madison water proof socks - absolutely superb ; previous used Seal skins also superb however the Madison socks seem more ‘ cycle oriented.. thinish - perfect weight around the foot - so not to pack out standard cycling shoes ( Shimano MTB / road ) & they were immense in my old MW80 WProof boots a few weeks ago when it was pretty chilly & wet but equally superb in my ME5 when it not been so cold 👌.. yer - excellent, really impressed & great value …👌
10 gennaio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Comprehensive service but lost a mudguard
I took my 2 year old Hybrid in to be repaired as the bottom bracket needed replacing. I was told that whole chain set including cranks and 2 new tyres needed to replaced as there was wear.
I was surprised since I had cleaned and oiled the chain several times over the 2 years but I agreed to a cost of over £450.
When I collected the bike it was fine but the rear mudguard was missing. I was told they would search for it and call me back but this has yet to happen.
23 dicembre 2025
Risposta di Balfe's Bikes - Kingston
Hi Richard,
Thanks for your feedback. I'm sorry to hear about the lost mudguard. My Workshop Manager will reach out to you shortly regarding a replacement timeframe.
Thanks
Wes and the Kingston team.
Great service
Great service! Had item in stock and I was able to collect in a short timeframe. The price was very competitive and the comms were excellent. Would definitely recommend.
21 dicembre 2025
Really helpful and friendly staff
Really helpful and friendly staff. Would definitely return!
25 dicembre 2025
Good service and customer service.
Balfe's let me know when the delivery was in their shop in a timely manner, ordering in shop was convenient and easy and the product is good.
24 dicembre 2025
Good Service for Part Replacement
Was able to get a replacement part quickly and efficiently. Good customer service and a reasonable price. Good to have a local store that you can use.
21 dicembre 2025
Trustpilot reviews are too much work
21 dicembre 2025
Attention to detail and prompt action…
Attention to detail and prompt action to repair bike within the hour.
13 dicembre 2025
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