Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Leggi di più
L'azienda ha risposto
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Leggi di più
L'azienda ha risposto
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Informazioni di contatto
Stati Uniti
- www.backyardbutchers.com
3,3
Nella media
252 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I received the order with out…
I received the order with out requesting it and had no idea it was coming. Was out of town so order set outside for three days I text and emailed and got no response back
13 luglio 2026
Risposta di Backyard Butchers
Hi John,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com: mailto:hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I have zero use for beef tallow
I have zero use for beef tallow, which was my free gift on this order. I tried to swap it out for burgers, but there was only a cancel option. So I cancelled, and you sent me burgers instead! Win/win! Thank you!
14 luglio 2026
Risposta di Backyard Butchers
Hi Elaine,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
great taste to the meat
the meat came packed nice and neat and frozen solid. The meat is hi quality and taste great
7 luglio 2026
Risposta di Backyard Butchers
Hi Jesse, thank you for the kind words!!
I would prefer to have plain chicken…
I would prefer to have plain chicken breasts instead of the seasoned ones I get. I was told recently that can't be done, so I might cancel that subscription. The "sirloin strip" or whatever they are, are good. But, the meat is sometimes just a thin piece of meat that is folded up to look like an inch thick cut. They are full of flavor and are juicy though. That is a plus.
7 luglio 2026
Risposta di Backyard Butchers
HI Bruce, thank you for your feedback we appreciate you as a customer!
Everything is delivered quickly and…
Everything is delivered quickly and always in great shape. Very delicious
6 luglio 2026
Risposta di Backyard Butchers
Hey, Shelly!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Chloe, from Backyard Butchers.
Results Results a recent shipment were…
Results Results a recent shipment were resolved fast
6 luglio 2026
Risposta di Backyard Butchers
thank you for the kind words!!!
They are the thinnest steaks I have…
They are the thinnest steaks I have ever seen. I would rather get less number but thicker steaks than just a thin sheet of paper steak that is impossible to cook medium rare. Will never buy from you guys again. What a waste of money.
13 luglio 2026
Risposta di Backyard Butchers
Hi Michelle,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
So far ok
So far ok, steaks lack that great steak color. Flavor is ok,tenderness good. Haven't had any of the sea food as of yet. I will post a review wen I do.
12 luglio 2026
Risposta di Backyard Butchers
Hi,
Thank you for your feedback! We're glad to hear you've found the steaks to be tender and that you've enjoyed the flavor so far.
We appreciate your comments regarding the color of the steaks as well. We look forward to hearing what you think of the seafood once you've had a chance to try it. Thank you for taking the time to share a review with us—we truly appreciate it!
Jenna
Customer Experience Team
Excellent food to prepare and enjoy
The food is properly packed in individual serving sizes and ready to thaw and cook. Makes prepping and cooking so much easier. A wide variety of items are available so that many different types of meals can be prepared. The quality is very good and the price is excellent . The representatives at the popup truck, Zach, both Jarad and Micah were great. They went through all the items available and help put it all together.
10 luglio 2026
Risposta di Backyard Butchers
Hi,
Thank you so much for taking the time to share your experience! We're thrilled to hear you're enjoying the quality, variety, and convenience of our products.
We're especially glad to hear that Zach, Jarad, and Micah provided you with excellent service at our pop-up. We'll be sure to pass along your kind words—they'll truly appreciate the recognition.
Thank you again for your support. We hope to see you again soon!
Jenna
Customer Experience Team
Meat is chewy bland and lots of sinew…
Meat is chewy bland and lots of sinew and weird liquid in the package, nasty !!!
11 luglio 2026
Risposta di Backyard Butchers
Hi Johnny,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Risposta di Backyard Butchers
Hey Bruce, My name is Kristin and I am a part of the Customer Experience Team. Thank you for your feedback! We greatly appreciate you! ❤️🥩
Our purchased meats came well boxed.
Our purchased meats came well boxed.
Frozen solid in hot ice..
Love the hamburgers and chops.
The chicken is to spicy for our taste buds.
I would prefer it NOT Marinated.
We rinse it off and soak in cold water in the refrigerator to remove the seasoning. Other wise, a great experience.
Best Regards
K Caudill
8 luglio 2026
Risposta di Backyard Butchers
Hi K,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Unexplainable Missing Items
When I ordered the box, as a promotion for 4th of July, you would also get hamburgers and hotdogs added at no additional cost. When I got my order the hamburgers, which were not part of the box I ordered, were there but the hotdogs were not. So I emailed customer service and asked. She said I did not get that promotion because I used a discount code. When I asked her why I got the hamburgers then, she could not provide an answer except I used the discount code. The food I have gotten is good, a little small but customer service is horrible!
28 giugno 2026
Risposta di Backyard Butchers
Hello Darcus, I'm so sorry you have had such a frustrating experience. To help me better understand, have you not received the hotdogs in your box but everything else came in the way it was supposed to?
We bought one of their meat
We bought one of their meat boxes at a local event and it was a terrific investment. The assortment was great for our family and the packaging made it easy to keep everything organised in the freezer. These steaks were cooked well and tasted quite good.
29 giugno 2026
Non scritta su invito
Risposta di Backyard Butchers
Hi Ben,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
We have a family that loves
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delivery. The steaks and chicken were also enjoyed because they cooked evenly and had great flavour. Having a freezer full of varied cuts has saved us from going to the store more than once. It has been convenient and pleasant for our household otherwise
25 maggio 2026
Non scritta su invito
Risposta di Backyard Butchers
Hi Trustpilot,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I was particularly amazed
I was particularly amazed by the convenience. It was easy to order, delivered on schedule and the supplies were kept nicely cold during transit. We have tried the ribeyes, burgers and chicken and have enjoyed each meal. And it’s nice to have good quality meat on hand when we need it.
16 giugno 2026
Non scritta su invito
Risposta di Backyard Butchers
Hey Trustpilot, My name is Kristin and I am a part of the Customer Experience Team. Thank you for the review and for being apart of the family! We greatly appreciate you! ❤️
Risposta di Backyard Butchers
Hey Kevin, My name is Kristin and I am a part of the Customer Experience Team. Thank you for your great feedback and for being a part of the family!
The representative was very courteous…
The representative was very courteous and informative. However, so far, I haven't been impressed with the quality of the meat for the price. I will see if it gets better as I try more of the product selection.
28 giugno 2026
Risposta di Backyard Butchers
Hey Craig, thank you so much for your feedback. It really does help us improve. We look forward to hearing from you. :)
Risposta di Backyard Butchers
Hey Barbra, My name is Kristin and I am a part of the Customer Experience Team. Thank you for your great review! We greatly appreciate it!
Risposta di Backyard Butchers
Hey Rhonda, My name is Kristin and I am a part of the Customer Experience Team. Thank you for the great feedback and for being a part of the family! ❤️😁
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.