Azlo Recensioni 

389
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I believe that all of these banking services are really helpful for people, because it literally makes their life easier. In my opinion, those people, who can't admit the befits which come from using... Leggi di più

Valutata 1 stelle su 5

Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We use an Azlo business account for our 501(c)(3) charity. We are thrilled with the ease-of-use and well-designed app and desktop account access. It's been especially useful for mobile app check depos... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Banca
  2. Consulente finanziario

Informazioni fornite da varie fonti esterne

Free, easy-to-use business banking for those who are doing it all.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

389 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(389)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always helpful..

Always helpful... very supportive and always a pleasure to work with. By far the best banking experience I have had in 14 years. The products are simple but great and fast. Looking forward in growing with them over the years.

1 novembre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

We appreciate it, Patrick! It's great to hear that we were able to help out quickly when you needed it! We're happy to have you aboard!

Valutata 5 stelle su 5

Best Online Bank Customer Service

One of the best online banking chat experiences I've ever had. The help bot is actually high quality but when my more complicated question was not covered by the FAQs, it did not take long to get to speak directly to a human. The representative (Dylen) was able to help me in less than a total of 5 minutes. Usually I don't leave reviews but I literally asked where the survey link was. Hahaha. Highly recommend Azlo.

29 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks so much, Kathryn! Hearing feedback like this makes our day :) We're happy that our team was able to assist with that question and happy to have you with us!!

Valutata 5 stelle su 5

Azlo Rocks!

I’m a young, first time entrepreneur and Azlo couldn’t have been more open, helpful and patient with my organization. Their support staff are quick to reach back out when there’s an issue, and we seriously are grateful for their resources!

24 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks, Tayon! We're so happy to hear that our team was able to help when you needed it! We're grateful to have you aboard and looking forward to working together!

Valutata 5 stelle su 5

Great Customer Success

Last Thursday evening I was experiencing great difficulty accessing my Azlo business account. I needed to reset my password and could not get the email necessary to do just that.

I first spoke with a Customer Success person named Raven. She was not only helpful, but delightful to engage. As she asked me a few questions, I inadvertently told her I was using Windows Explorer as my internet platform. She sent an email directly to me so that I could reset the account. She also documented the issue for the technical aspect.

In the meantime I encountered another problem and recalled the Customer Success line. It was after business hours so I left a message on the recording.

In the meantime, me supposedly very secure email kept shutting down. I was not getting a break here at any level.

Expecting a telephone call Friday morning, imagine my surprise when a gentleman named Zane called me! Zane and I discussed my difficulty with signing in. I informed him that I was actually using Microsoft Edge, not Explorer and I had stated to Raven. Zane targeted the culprit and had me switch to Chrome. The point I wish to make here is that Zane stayed with me on the phone (don't worrry boss he was busily typing and working while waiting), until Chrome was downloaded and I could finally access my account, after hours.

This was one of the best customer service type encounters I have had in my seven decades. Raven, Zane and I, in both conversations, exchanged a laugh or two. They went above and beyond!

On Friday morning, I was also received anther follow-up call from a gentlemen who was also kind and efficient. That is a rare combination these days.

Thanks again, MaryAnne

23 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hi MaryAnne! Thanks so much for the kind words. We're so happy to hear that our team was able to help you get through that technical glitch :) We're looking forward to continuing to work together!

Valutata 5 stelle su 5

Exceptional Service

Exceptional Service! Azlo far exceeds my expectations.

23 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks, Jade! We appreciate the review and it's great to hear you're enjoying your account!

Valutata 5 stelle su 5

Azlo loves entrepreneurs

Azlo is a great option for entrepreneurs and small businesses owners. Since I have been using azlo I have had nothing but an excellent experience so far and the support team is awesome, they respond promptly and are very helpful and have made my experience with azlo even better, thanks azlo keep up the outstanding work,

shout out to Maggie on the support team, she has been very helpful

23 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks so much for the kind words, Marco! It's great to hear that our team was able to help out when you needed it. We're happy to you aboard and looking forward to continuing to work together! We passed your note along to Maggie as well :)

Valutata 5 stelle su 5

Azlo has the best customer service

Azlo has the best customer service; everyone is always professional and helpful. So grateful to have them as my bank!

22 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Awww, thanks! We're so so happy to hear it! We're grateful to have you with us!!

Valutata 5 stelle su 5

Debit Card Dispute - Great Experience

I had an odd experience with one of eBay's sellers. I had returned a product I'd purchased and wasn't refunded. Rather than continuing that bizarre, not going anywhere process, I asked for help in disputing the charge. Azlo stepped in assisting with resolution. Got my money back! :)

21 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hey Dan, thank you for the feedback! We're sorry to hear about that situation with the vendor, but glad we were able to help resolve!

Valutata 5 stelle su 5

Amazingly helpful!

I recently started a small business and all the details feel overwhelming at times. As I explored banking options, I found Azlo to perfectly fit my needs. I've had three conversations with Azlo folks, on the phone and through chat. Each was extremely helpful and nice. I really appreciate their help and the Azlo banking structure, it's great that some part of a startup can be straightforward =)

19 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks, Barry! Congrats on the new business. We know how much work running a business can be and our goal is to make sure that banking doesn't contribute to that workload :) It's great to hear that our team was able to help out when you needed it and that you're digging the experience so far. We're looking forward to working together as your business grows!

Valutata 5 stelle su 5

Azlo is a great business bank account

Azlo is a great business bank account, they are patient with you if you run into a "mishap" and very responsive & helpful! I recommend this bank to anyone needing a business bank account for their company!

18 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

We appreciate it, Ali! We know that mishaps do happen from time to time and we aim to make the experience as easy as possible. It's great to hear that we were able to find a resolution when you needed it. We're happy to have you with us :)

Valutata 5 stelle su 5

Great! Would definitely recommend to small businesses.

I've been with Azlo for a year and so far have absolutely loved the experience.

I became worried about 10 days ago when my wallet was stolen and thieves ran up significant fraudulent charges on my account. An Azlo claims representative told me that it might take up to 90 days to resolve my issue, which would have been disastrous for my small business cash flow. I shouldn't have been worried; Azlo resolved it within 8 days.

Thanks, Azlo! Will happily continue banking here.

17 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Oh no! We're so sorry to hear about this. We take debit card security very seriously and I'm sorry that are automated systems were not able to work preventively in this case. We don't have access to your details here, but I understand that our team will be reaching to discuss this further. Timelines for disputes can vary depending on the details and our goal is to get this resolved as quickly as possible!

Valutata 1 stelle su 5

Azlo: A Fraudulent and Discriminatory Bank

Denied my business account application without giving any specific reasons after entering my personal information into their systems. Their business model is unethical and is far from being socially responsible. Immediately upon receiving the e-mail notice that my account application was denied "for not being a good fit," I filed a complaint with the Better Business Bureau and I hope others will as well. An ethical bank would have absolutely explained why the application was denied.

16 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hi Camille, we're sorry to hear that we weren't able to approve your application. There are a number of reasons this can occur during the review process, and we're able to speak to those details here. We aim to make Azlo available to as many entrepreneurs as possible, but unfortunately there are certain businesses which we are not able to support. We're continually working to expand in order to support more businesses and entrepreneurs in the future.

Valutata 5 stelle su 5

I love this company

I love this company. The sign up process took a few tries to verify but that’s how business accounts work . I work for a bank . No one would give me a business account because I had not gotten my llc . But Azlo did . I love the app , no issues with my card , customer service is amazing .... I really don’t have any issues here . Even when I grow I don’t plan on switching to a larger bank ..... Thank you for giving me an opportunity Azlo .

14 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks for the kind words, Kenya! We're so glad to hear that you were able to work with our team to get your account up and running. We're looking forward to growing alongside your business and hope to offer new features as you expand as well! :)

Valutata 2 stelle su 5

Need help setting up account

I'm trying to set up my account so I'm froze on one page all my private and business info already loaded and I can't physically talk to anyone or text a human. Can someone please respond help ! Or call me

14 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hi Sean! Sorry to hear you're running into trouble with your application. Our team is available to help via phone or email and I understand that we reached out to assist shortly after you posted this. Please let us know if there's anything else we can do to assist. You can reach us at 844-295-6466 or support@azlo.com.

Valutata 1 stelle su 5

Horrible horrible horrible!!!!!! Just go with a traditional reputable bank!

Got an email out of nowhere saying they are closing my account and won’t even tell me why. They told me that can’t disclose this information about MY account. Horrible, horrible, horrible. This is a financial institution that pulls something like this? WITH NO EXPLANATION. I read these reviews to other people I know that use AZLO and they are thinking about taking their business elsewhere. WHAT AN UNEASY FEELING. I want to be with a bank where I feel comfortable and where they have my back is something goes wrong... not a bank that will just shut you out and close an account. NO WAY. Stay away..... glad this happened so that I can tell others about this!

12 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Oh no! We're sorry to hear this happened. We can understand how frustrating this experience can be. It's not common for us to close an account, but there are certain situations in which this can occur and we're not able to speak to those details here. If you have questions about account closure, please contact us. We're sorry that we weren't able to end up supporting your needs.

Valutata 5 stelle su 5

Problems Solved

I was so happy that the account rep was able to help me with a problem I was having connecting another account. What had been a back and forth problem with another financial institution was a very simple solve for Azlo. Aris removed so much stress for me with a simple solution.

3 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hi Sherri! Thanks for the review. It's great to hear that our team was able to help out with this! We're happy to have you with us and looking forward to continuing to work together :)

Valutata 1 stelle su 5

They are a joke

They are a joke. That's all I will say about this bank. There are better banks out there. Don't waste your time with this one.

2 ottobre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Hi Marque, we're sorry to hear you had this negative experience. If there's anything we can do to assist, we'd love the opportunity to help. Please reach out to our team at support@azlo.com.

Valutata 5 stelle su 5

I have two business accounts with Azlo

I have two business accounts with Azlo, and they have been not only professional, but extremely caring and attentive. I encourage any business owner to bring their accounts over. They are a great company!

30 settembre 2020
Non scritta su invito
Logo di Azlo

Risposta di Azlo

Thanks so much for the kind words! It's great to hear that you've been enjoying your Azlo accounts. We're happy to have you aboard!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più