Louise was great to work with on purchasing our new property. Always helpful on offering her advice which we listened to and made our decisions accordingly. She guided us through the experience with p... Leggi di più
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I popped into Earls Park completely on the off chance and Louise was so helpful!! The house type we are interested in isn't available yet and Louise was not a 'pushy' sales woman she understood my fam... Leggi di più
Katie was very professional and knowledgable with every question we had. She showed us the homes we wanted to see and discussed our options to up grade if we wanted. Seriously thinking about our need... Leggi di più
We met Ruby who was both charming and very friendly .Ruby talked us through the various properties available to suit our needs answering any questions we had regarding the site now and in the future.R... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Avant Homes, our vision is to create quality homes for everyone. We build homes at affordable price points, so people from all walks of life can live in an energy-efficient, new build home. Our developments are positioned in desirable locations where customers want to live, creating communities and making the property ladder accessible for all. We operate in Scotland, the North East and North West of England, Yorkshire, the East and West Midlands, and South Wales, with nine regional offices employing over 600 people.
Informazioni di contatto
6 and 9 Tally's End, S43 4WP, Chesterfield, Regno Unito
- support@avanthomes.co.uk
- www.avanthomes.co.uk
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Chris at craignathen gate Glenboig has…
Chris at craignathen gate Glenboig has been very helpful to us from start to finish anything we asked for or got fixed was done promptly he is very polite and curtious in his job

Risposta di Avant Homes
Julia at Lawrence point has been…
Julia at Lawrence point has been incredible throughout our whole process. Her communication was excellent and she always kept us in the loop.

Risposta di Avant Homes
Cowboy outfit
Cowboy outfit
Disgusting company
Build quality is extremely poor. Promise you everything and deliver nothing once they have youre money

Risposta di Avant Homes
Nothing short of a shambles
Nothing short of a shambles. Communication is terrible arranged to have my home demo today at 11am waited 20 minutes and nobody turned up. Called Head Office who put me through to the regional office who I explained the situation to. I was then told give me 2 minutes and I will call you back guess what at the time of writing this that was 30 minutes ago!!!

Risposta di Avant Homes
Quality of the appartments are…
Quality of the appartments are moderate. I think the team build it overnight, or I am just used to the European builds. I think that they can improve on having better maintenance hired here in Midlothian since they tried to fix my leaking faucet but still is not fixed after months. Also we have issues with millipedes everywhere even in the yoga room and in the gym. Maybe also hire a better cleaning team? I do loveeeee the community garden and our manager Amanda. She is helpful always!

Risposta di Avant Homes
Super helpful
Jenn, Martin & Neil at avant homes were super helpful and kind during our home buying process we couldn’t recommend them enough!

Risposta di Avant Homes
We have had a great experience
We have had a great experience with Avant so far in our part exchange process. Louise at Earls Park is a breath of fresh air to deal with, always so lovely to speak to and makes us feel valued as customers. We know the sales office is busy with customers like ourselves looking to complete at the end of June, and the team is a member down in the last month. You would never know this when you speak to Louise, she never rushes her calls with us, is always so friendly and it's a pleasure dealing with her.

Risposta di Avant Homes
Cadley Village
The site, at Cadley Village, is well located and laid out, not crowded in like some sites we’ve seen. The Thornbury is a modern, spacious design that meets all of our needs. In the sales office Hannah Robinson has been outstanding in facilitating our reservation. She has made every effort to answer all of our queries, and if she couldn’t answer immediately she came back to us with the answer very quickly. Hannah has been very professional but at the same time welcoming and has put us at ease during a stressful time (death in the family).
Hannah is always cheerful and positive, guiding us through the process. Luke Steven’s-Wright has also proved very helpful and supportive, for which we are grateful.
All in all a highly satisfactory service.

Risposta di Avant Homes
Meticulous staff member of the Avant Homes Team
We have been dealing with Hannah Robinson, who is a credit to the company, at Cadley Village, Swadlincote, at the Customer Appointment Centre.
She is a very diligent worker and has gone above and beyond to help us and given guidance to help us every step of the way with our purchase of our dream home.
Always a cheerful greeting on the phone and a friendly, thoughtful smile when viewing the show home.
She has worked hard to ensure that every detail we have requested has been followed to the letter to make our new home perfect.
Thank you Hannah - we can not wait to move in and make you a cup of tea!

Risposta di Avant Homes
Amazing experience.
From start to finish Ruby and Kornelija have been absolutely fantastic extremely knowledgeable clear and very helpful in every way of the process. We have been to several new house developments but the way each process was defined was amazing, A massive thank you.

Risposta di Avant Homes
Laura at Smithy Wood Gate is fab!!
I’m at the beginning stages of buying a house at Smithy Wood Gate, but Laura has been absolutely excellent so far. Answers all my never-ending questions, gives honest opinions & has not pushed us towards anything at all - instead, has allowed us plenty of time to process all the information. I also requested a plot further down and Laura went to get this signed off so quickly, going above and beyond. Thanks so much and can’t wait to continue the process!

Risposta di Avant Homes
Cadley Park - our experience of dealing with Avant Homes
We are going through the my move made easy at Cadley Park with help and support from Hannah. Hannah has been in touch regularly and is very approachable . Any questions are answered and if she isn’t sure herself she will always get back to you as promised.
Thank you for your help so far Hannah , I truly professional experience .

Risposta di Avant Homes
The reception was great and customer…
The reception was great and customer service was topnotch

Risposta di Avant Homes
Last weekend we reserved a property at…
Last weekend we reserved a property at Smithy Wood Gate in Dodworth Barnsley. Our sales adviser Laura has been incredibly helpful during the process and our experience of Avant Homes so far has been great!

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We recently had Andy Jones and Paul…
We recently had Andy Jones and Paul Weatherston from the customer care team out to fix our front door in Jackton Green. Both were excellent, ensuring everything was done to the highest standard and tidied before leaving. They were also so friendly and helpful - a credit to the company!

Risposta di Avant Homes
Craignethan Gate experience
Moved in to our new home at Craignethan Gate in April and could not be happier with the experience. As first time buyers we were unsure on a lot of the process of buying a home and what to expect. The full team have been very helpful from sales advisors to site managers. Alison, Caroline, Chris and Kyle have all been professional, friendly and efficient.
Any small issues were fixed quickly and reassurance given. We have had to call Chris and Kyle with queries and they had one of the guys on the team out to look at the issue within the hour. Cannot recommend enough!
I feel the attention to detail on the full development has been great! Looking forward to continuing to enjoy our new home.

Risposta di Avant Homes
Great experience with Andy and Paul
We had Andy and Paul visit our house to fix a shower leak, and both of them were fantastic. They were friendly, cheerful, and highly professional throughout. They identified and resolved the issue quickly, ensuring everything was working perfectly before they left. They also took the time to tidy up afterwards, leaving everything clean and in great condition. We’re extremely pleased with the service and would highly recommend them.

Risposta di Avant Homes
I would recommend Avant Homes to anyone…
I would recommend Avant Homes to anyone looking to buy a house
Poppy and Leah from clifton were incredibly helpful right from day one. They explained every part of the house‑buying process clearly and simply, and gave great guidance at every stage. Nothing was too much trouble. We always felt well‑supported and knew exactly what was happening next. They were professional, patient and friendly.

Risposta di Avant Homes
From the initial visit to the showhome…
From the initial visit to the showhome in Draffen Park everything was well communicated. After moving in Greg Dillion and his team have went above and beyond ! Greg is very accommodating and goes out of his was to rectify and issues . From my experience so far these issues are only minor.

Risposta di Avant Homes
100/10 for customer service
We moved into Thistle Meadows three weeks ago, and the team have been brilliant. From Megan in sales and Holly in aftercare to Site Manager Neil and Assistant Site Manager Ian, they couldn’t have been more helpful! We’ve only experienced very minor snagging and everything has been sorted straight away. Special shout outs to Paul Weatherston (who has gone above and beyond) and Andy Jones (who is salt of the earth and amazingly helpful). Thanks to all the Avant team for their help in making the purchase of our first home seamless!

Risposta di Avant Homes
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