Sorry but this was written by Isn Cohen who Rhys carried out the wheel repair for: I was extremely impressed with Rhys the automative operator, he was very pleasant and so assuring. The job was c... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our repair was completed by Kevin Reardon, I rate his repair as 110% he was very professional and friendly. He obviously knew his trade and advised us on the work he had done and how to take care of t... Leggi di più
Absolutely fantastic service My daughter’s Audi needed repairing after a rear-end bump and I honestly couldn’t be happier with the result. They got the parts quickly, the whole repair was seamless... Leggi di più
Excellent experience from start to finish. Customer service were friendly and helpful. Dan arrived on time and completed the work to a very high standard. He explained the process and completed the jo... Leggi di più
Dettagli dell'azienda
Informazioni su Automotive Repair Systems
Scritti dall'azienda
Automotive Repair System is one of the UK's leading SMART Repair providers.
SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
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SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
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Informazioni di contatto
Unit 1, Lower Hook Business Park, Shire Lane, Orpington, Kent, BR6 7GZ, Orpington, Regno Unito
- 01689858007
- customercare@automotiverepairsystems.co.uk
- www.automotiverepairsystems.co.uk
5,0
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very good service
Very good service, initially service engineer unable to make appointment but let us know in plenty off time.
On rescheduled appointment, let me know eta, and on arrival carried out the work efficiently.
Would recommend.
26 agosto 2026
Non scritta su invito
Top service from booking to the work…
Top service from booking to the work completed. Scuffed alloy job was completed with 30/40 mins & looks brand new.
16 settembre 2026
Non scritta su invito
Excellent professional work
Excellent professional work
Can't see where the damage was
Went over and above to fix body work as well
25 settembre 2026
Non scritta su invito
The process was nice and easy to book…
The process was nice and easy to book in. Jake came out and did a brilliant job.
11 settembre 2026
Non scritta su invito
Top Notch all round expect very poor…management too customer With no information of start time and by whom the technician was . I had a Mr Adam Smith for the repair who was 110%. No rating on office
Top Notch all round from Adam SMITH repair Specialist. NO rating from the office side of your company, expect very poor customer contact None existence, office to customer of date and time etc. I had to ring to find details of operations for that day, A SAD reflection and let down. Would not give a Recommendation on your service, Sadly Lacking But !!0% on Service, Manners and Quality of work under taken by Adam 5 Star.
24 settembre 2026
Non scritta su invito
Risposta di Automotive Repair Systems
Dear Mr Hallam.
Thank you for sharing your information with us, as this has allowed me to look at your file.
I can see that your claim via your insurance company came into our Automotive Repair Systems portal at 11.51 am on the 14th September. Our office had contacted you by 12.08pm on the 14th September, offered you a date for the rectification to take place which you confirmed and the job was confirmed by email.
You would have been advised on the telephone by the Bookings Co-Ordinator and by our confirmation email, that our appointments are all day bookings. This is due to our Technicians running their own diaries and so they plan their days around any other work they have booked in.
The Technician is expected to either text the customer the night before to give you an approximate time they will be with you or they should text you on the day, when they are on their way to you.
Once the booking has been confirmed by our office with you, there is no need for us to contact you again, unless we have a situation where a booking needs cancelling. The next point of contact from our company would be by the Technician directly.
My apologies that you felt let down by lack of contact but as a company, we had confirmed your appointment date and so there was no further contact required.
I will check with Adam to ensure he made contact with you either the day before or on the day you were booked in.
I hope this explanation will change your opinion of the team in the office, of Automotive Repair Systems.
Regards.
Customer Services.
I have used This company a few times…
I have used This company a few times and have always had a excellent service and wheel repair would highly recommend
11 settembre 2026
Non scritta su invito
Excellent repair to scratch on front…
Excellent repair to scratch on front bumper. Perfect match
24 settembre 2026
Non scritta su invito
Great service at Liverpool
Great service all the way through, I needed paint repairs which were all done by the end of the day, very straight forward and Dan who I spoke to on the day was really helpful. Would definitely go back for any future repairs / maintenance.
30 settembre 2026
Non scritta su invito
So impressed with the work and service
So impressed with the work and service. Very professional. I would always recommend them.
18 settembre 2026
Non scritta su invito
Excellent service from 1st contact to…
Excellent service from 1st contact to completion
28 settembre 2026
Non scritta su invito
Great service
Great service. Dan was on time and was so quick and professional. He was a magician with my alloy wheels. They now look better than when I got the car.
16 settembre 2026
Non scritta su invito
Excellent service
Excellent service, thanks to Wayne who was very professional .
21 settembre 2026
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From start to finish a great experience…
From start to finish a great experience using ARS. Booking was quick and easy, friendly and efficient. Gary came and fixed some dents in my alloys and did a great job!
14 settembre 2026
Non scritta su invito
Amazing customer service and fantastic…
Amazing customer service and fantastic work carried out. Guy that did the work was very professional.
18 agosto 2026
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Communication was on point
Communication was on point, standards and workmanship was second to none and the fitter was chatty and really pleasant.
Would definitely recommend them to anyone!
25 settembre 2026
Non scritta su invito
Top professional service
Top professional service. Friendly repair professional.
28 settembre 2026
Non scritta su invito
Ash did an amazing job on the scratches…
Ash did an amazing job on the scratches and chips on the paintwork of my car. You wouldn't even know they were ever there. He's a magician. He even found some we didn't know were there. He was so down to earth and very friendly. A credit to the company.
25 settembre 2026
Non scritta su invito
I had an excellent experience with…
I had an excellent experience with Automotive Repair Systems. The team was professional, friendly, and kept me informed throughout the process. The quality of the work was outstanding, and my vehicle was returned in excellent condition. I would highly recommend them to anyone looking for reliable and trustworthy repair services.
16 settembre 2026
Non scritta su invito
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