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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Leggi di più

Valutata 3 stelle su 5

I ordered some car detailing products. I noticed one of the products wasn't what I ordered. After contacting ABD, I was asked to return all the products, which I did, except for two bulbs I needed.... Leggi di più

Valutata 5 stelle su 5

I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Leggi di più

Valutata 5 stelle su 5

Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Autodemolitore

Scritti dall'azienda

Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

328 recensioni

5 stelle
4 stelle
3 stelle
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Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(328)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Well they just don’t work

Well they just don’t work.
All lights show errors.
The dual brightness tail/stop lights barely register for the brake and are brighter than the fog lights.
Just a waste of £80 really but not completely your fault.

2 ottobre 2023
Valutata 5 stelle su 5

The Farad Wind Deflectors fitted perfectly, thank you ABD!!!

I was promptly advised online by an ABD employee when I submitted an enquiry, whether the Farad Wind Deflectors I wanted to purchase, would fit on my crossover 58 Reg Ford Fusion + and they did indeed!!! I appreciate the knowledgeable reassurance from the ABD staff member regarding the product suitability for my make and model of car and I will certainly continue purchasing more products from ABD in the foreseeable future.

2 ottobre 2023
Valutata 1 stelle su 5

Wind Deflectors

I ordered a set of wind deflectors for my car which did not fit when they arrived. I have been awaiting information from their supplier of how to fit these which still has not arrived. So I returned and they will not refund postage because I have not awaited a reply from there supplier, I give them over 2 weeks for this information. I brought a pair from another supplier with different fitment and now have no problems. ( they would have never fitted unless I cut the plastic)

Shocking customer service, do not use!!!

4 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Anti hyper flash 581 led PY21w

After many many attempts of ordering a py21w 581 anti hyper flash from all major sites with no luck then ABDs version works perfectly. Their customer service was excellent after I thought I'd ordered wrong item but turned out to be a mis pick as very similar .after a they called me just to clarify and make sure a replacement was the right one it arrived the next day .
Excellent service A++

24 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend ABD

Used these guys a few times now. Website is great - put registration in and all options are displayed for bulbs and wiper blades (yes, they do those despite the name). Absolutely zero problems with orders or delivery. Highly recommend.

31 agosto 2023
Valutata 5 stelle su 5

Consistently reliable, plenty of stock, easy to buy, fast and safe delivery

Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and stock. Fast delivery and well packaged. Great prices. I hope these guys continue for years and years as I will continue to be a regular customer. They are always on my to-do list when planning a driving holiday or before a service or MOT.

5 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Marks on brand new Number Plate - refuse to replace

Ordered a set of number plates from them. When they arrived, one had a mark 'built' into it. It wasn't huge. But, when you buy something brand new, you'd expect it to be free from any blemishes. They refused to change the one affected plate because "it didn't affect the lettering"... So I cancelled the entire order within 14 days of delivery, as per Consumer Rights Act 2015, and returned the plates. They again refused to refund me. So instigated a Visa Debit Card Chargeback via my bank. Just got an email confirming that the money has been refunded to my account by Visa. I didn't get a refund for the return postage, as the law requires. So I am a little out of pocket... But at least this company hasn't got my original money. They'll probably respond with some nonsense about it being a 'custom order' because it's a number plate. It DOES NOT MATTER. In law a defect is a defect. irrespective of being a custom order or not. Their own terms and conditions state they would replace or refund if there was a defect!!! In my experience, they are UNTRUSTWORTHY & UNRELIABLE!

UPDATE: As expected, they responded with the usual explanation... This time attempting to make the blemish even smaller than it was. Ignoring the fact that they have already accepted it was a defect in the emails to me and in their response to this review. However, what appears to elude them, is that VISA, independent in this, looked at the evidence - including PHOTO'S - showing it to be far larger than they are now stating! And VISA decided I was in the right and ABD were in the wrong! Some people just cannot accept LOSING!

Based on my experience. It is possible that if you have an issue, they will ignore UK Consumer Law and not refund you or reimburse you for returning the defective item - as they may lawfully be required to do!

Buyer Beware!!!

30 maggio 2023
Non scritta su invito
Logo di ABD.co.uk

Risposta di ABD.co.uk

I'm very sorry to hear you are unhappy with your order. Unfortunately the very very small blemish that is not affecting the lettering or the use of the plates does not constitute a defect. As these are number plates and not resalable, we cannot offer refunds or replacements.

We have not seen any chargeback for your order, but we are nonetheless pleased you have a resolution.

UPDATE: The blemish in question is less than 0.5mm in size (as measured by a micrometre) and away from any lettering, therefore this does not constitute as a defect. Due to the process of printing number plates, tiny blemishes like this are possible and unavoidable. To reprint every plate that has a blemish as small as this would not be feasible. Once again we are sorry you are unhappy with your order but are glad you achieved a resolution.

ALL consumer laws have been followed and abided by in line with this being a custom product and therefore not returnable or refundable.

VISA do not govern consumer law. They have not processed a chargeback for this order so if they've refunded your money, this has been done independently within their own customer policies and without any involvement from us. They also have no authority on knowing or deciding what does or does not constitute a defect on a number plate. That can only be governed by the DVLA who set the standards. Your plate met all required standards for a fully valid and legal number plate.

Once again, we are sorry you were not happy with your order and wish you well.

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