Was really happy with there services was really easy to do and straightforward and results came back quite fast was very happy with them and would recommend them 100 percent xx
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Took way longer then 7 working days wrong up said they was asking lab still no answers just leave u hanging if u wanna wait a very long time 4 results then this is 4 u
We wanted a quick, discreet service. Although two participants living 300 miles apart and only one return envelope. We managed to send samples independently which cost extra in postage. It provided a... Leggi di più
L'azienda ha risposto
It took a short while for dna swab kit to be delivered but once recieved, samples taken and sent back, process was outstandingly quick and results were exactly what i hoped for put my whole mind at e... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Our at-home DNA relationship testing simplifies the process of discovering familial connections. In just four straightforward steps, you can unlock the answers to your genetic relationships. Whether it's paternity, maternity, sibling, grandparent, aunt, or uncle testing, we ensure you receive your results within two working days after we receive your samples at our accredited lab.
Informazioni di contatto
Scottow Enterprise Park, Lamas Road, NR10 5FB, Badersfield, Regno Unito
- +44 01603 358 169
- info@assuredna.co.uk
- www.assuredna.co.uk
4,4
Eccellente
330 recensioni
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Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Risposta di AssureDNA
Dear Ann,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
I didn’t receive the result
I didn’t receive the result the mother did. when I payed with my email address, they didn’t send it to the person who paying for it which I thought was BAD
I think both parties should receive a copy especially the one who paid for it
20 aprile 2026
Risposta di AssureDNA
Good Morning,
Thank you for your feedback, when participants complete our consent form, they are asked to choose a 'Nominated Person' who will receive the test report. After 48 hours, if the report has not been shared by the nominated person, anyone who has taken part in the test is entitled to a copy of the test report.
Please do contact us on 02035 511486 and we will be able to resolve this for you.
Best Wishes,
Assure DNA
Two very happy people!
The kit got to us very quickly. Very helpful to us and the results were much quicker than we anticipated.
The results were a complete surprise to us and it made two people extremely happy. Thank you!
21 aprile 2026
Risposta di AssureDNA
Dear Colin,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Risposta di AssureDNA
Dear Adedamola,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Disappointed with this service wouldn’t recommend
I purchased a DNA kit to find out whether my sister and I shared the same father, which is obviously a very personal and emotional situation. Unfortunately, the entire process has been extremely long-winded and frustrating from start to finish.
Communication and updates have been minimal, and I have felt left in the dark throughout most of the process. After waiting a long time, I still have not received results that feel satisfactory or clearly explained. For something so sensitive, I expected far more professionalism, support, and transparency.
Overall, I am very disappointed with the service I received and would not recommend this company based on my experience.
20 aprile 2026
Risposta di AssureDNA
Dear Sharnae,
Thank you for your feedback,
We have looked into this for you and can see several correspondence updates have been sent to you, please could you contact us on 02035 511486 to confirm we have the correct email address for you and that you receiving our updates. We will also attempt further our end with all the contact detail resources that we have.
Best Wishes,
Assure DNA
Risposta di AssureDNA
Dear Sirs,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Everything was completed quickly and…
Everything was completed quickly and efficiently from receiving the test kit to getting the results.
13 aprile 2026
Risposta di AssureDNA
Dear Mark,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Risposta di AssureDNA
Dear Edward,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
We bought a second dna test because the…
We bought a second dna test because the person was adamant the dna test was wrong. Both dna tests came back the same. It wasn’t the result we had hoped for but I wouldn’t have needed to do 2 if she’d have been honest.
10 aprile 2026
Risposta di AssureDNA
Dear Abbey,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Highly recommended service
Very pleased with how fast and easy it was to use AssureDNA! Would highly recommend.
7 aprile 2026
Risposta di AssureDNA
Dear Chantel,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
DNA Aunt Test
I have given 1 star simply because the test was not suitable for my query. I wanted to know if my Aunt was a full or half Aunt. The company were excellent, fast delivery, good communication and a full refund provided, however, the lack of any result was disappointing.
7 aprile 2026
Risposta di AssureDNA
Dear Innes,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. It looks like this is still in process within our turn around times since receiving the outstanding information from you.
Please reach out to our team at info@attolife.co.uk or call us at 01603 358169 if we can assist you further.
Kind regards,
Assure DNA Client Services Team
Risposta di AssureDNA
Dear Frank,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
the experience was great
1 aprile 2026
Risposta di AssureDNA
Dear Parsnoh,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Excellent service
The people I delt with at assuredna were very helpful answering the questions I had. Very compassionate about the circumstances for the testing and extremely professional throughout the process. Results were very fast and has now put my mind to rest after over 20 years of wondering what if. Thank you for all your help
1 aprile 2026
Risposta di AssureDNA
Dear Jonathan,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Excellent service hassle free such a…
Excellent service hassle free such a quick turn around..
1 aprile 2026
Risposta di AssureDNA
Dear Sirs,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Risposta di AssureDNA
Dear Louise,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Finally getting the answer I needed for…
Finally getting the answer I needed for so many years. Use guys do an amazing job and keep it up. Would definitely recommend use. Many thanks natasha
27 marzo 2026
Risposta di AssureDNA
Dear Natasha,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Very fast getting the test and very…
Very fast getting the test and very fast at getting the results if I ever need a dna test done again I will definitely use them again
27 marzo 2026
Risposta di AssureDNA
Dear Ashley,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Easy to do the test communication good
Easy to do the test communication good
Professional service good
27 marzo 2026
Risposta di AssureDNA
Dear Tracey,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
Risposta di AssureDNA
Dear Sirs,
Thank you so much for sharing your experience with Assure DNA.
Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.
Warm regards,
Assure DNA Team
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