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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and compa... Leggi di più

Valutata 5 stelle su 5

Had an issue where the license was losing activation, customer service was outstanding in resolving the issue. I've used this software for many years, last project was cleaning up duplicated files on... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Dupli... Leggi di più

Valutata 5 stelle su 5

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the proces... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

Find and remove duplicate files, true byte-by-byte/crc32 comparison, fast and accurate results. Duplicate file finder is designed to delete duplicate files, mp3, iTunes, image files within minutes!


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

duplicate photo finder for photography database cleanup

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and comparison strategies although sometimes locks up when there is an extremely large amount (I resolve this by selecting folders in smaller chunks... each project is in its own set of folders so it's not necessary for me to select everything on the network share). I had tested the software on my laptop but then noticed I could only install it once with the license. A quick email to their support got that resolved literally within minutes. Thank you for the efficient support, highly recommend Ashisoft and their products.

5 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Had an issue where the license was…

Had an issue where the license was losing activation, customer service was outstanding in resolving the issue. I've used this software for many years, last project was cleaning up duplicated files on six hard drives, over 1 million duplicate files. Program worked great, full confidence in it!

31 marzo 2026
Non scritta su invito
Logo di Ashisoft

Risposta di Ashisoft

Hi Rick, Thank you for your continued support! We're glad our team could quickly resolve the license issue and that the software performed well on such a large project. Your trust means a lot to us!

Valutata 5 stelle su 5

Great product, great service

This company’s customer service is fantastic! I love their Duplicate File Finder software for keeping my hard drive tidied up.

21 marzo 2026
Non scritta su invito
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Risposta di Ashisoft

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying our Duplicate File Finder and that it’s helping keep your hard drive organized.

Your feedback means a lot to us and motivates our team to continue improving both the software and our support.

If you ever need any assistance, we’re always here to help

Valutata 5 stelle su 5

Surprisingly effective, once avtivated

Effective product, once you get it activated

15 marzo 2026
Non scritta su invito
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Risposta di Ashisoft

Hi Nat,

Thank you for updating your review — we really appreciate it.

We’re glad everything is working well now. If you need any help in the future, feel free to reach out — we’re always here to assist.

– Ashisoft Support Team

Valutata 1 stelle su 5

License Activation Woes

Every time I want to use Duplicate File Finder, I have to contact support to get my license reactivated. This was the last time. Cancelling any future renewals. This stuff is garbage.

4 gennaio 2026
Non scritta su invito
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Risposta di Ashisoft

Hello,

We’re sorry to hear about your experience. License activation normally only needs to be done once, so it’s unusual that you had to reactivate it multiple times.

We would be happy to investigate and resolve this for you. Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can look into the issue and fix it right away.

We always strive to provide reliable software and responsive support. If the issue is resolved, we would greatly appreciate if you could consider updating your review.

Ashisoft Support Team

Valutata 5 stelle su 5

The duplicate photo finder was great

The duplicate photo finder was great! It removed my duplicate photos quickly from my old computer. After I had cleaned off my old computer, I tried to download the software on my new computer and got a message that the license had already been used. I contacted Ashisoft support and they sent a link to download on my new computer. Their customer support is great!

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Prompt helpful reply

Prompt helpful reply that allowed me to overcome problems with a reinstallation of an earlier version which said that there were too many installations as I have had to replace my disc drive.

2 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

Limited but useful

I downloaded the duplicate photo program and it seemed to work well, although the user interface was awful - small typefaces and very difficult to work. They helped me initially and promptly with various problems and responded well to my comments and suggestions on how to improve. However, when I became exasperated with the program's failures and asked for a refund, which took some time but eventually came through - a full refund.

19 dicembre 2025
Non scritta su invito
Logo di Ashisoft

Risposta di Ashisoft

Hello,

We’re sorry to hear about your experience. We always try to assist our customers and we’re glad to hear that our team initially responded promptly and helped with your questions and suggestions.

Regarding the refund request, we did not find any unresolved refund request in our support system. It’s possible that the message may not have reached us or may have been filtered.

Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can review the case and assist you immediately.

We always aim to resolve customer concerns fairly, and we would appreciate the opportunity to help. If the issue is resolved, we would be grateful if you would consider updating your review.

Ashisoft Support Team

Valutata 5 stelle su 5

Generally maintaining personal and business files

I've used Duplicate File Finder for eight years, moving from computer to computer and always bringing the product with me. Support has been fabulous and the product is great! Steadily faster and easier to use.
Highly recommend it!

6 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent value, top class customer service

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Duplicate Photo Finder program. get my license key, etc. Never been a problem. And the Dup Photo Finder is the best if you have loads of photos scattered around your system - it scans fast, clearly identifies the file paths, allows quick selection and batch deletion of dupes. Has never lost a photo, deletes only what I tell it to. I've bought a Lifetime Pro license because I'll be using it for a lifetime. Excellent value!

16 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Works great

I mostly use Duplicate Photo Finder for finding exact duplicates and it does a great job and can check thousands of files in just a few seconds.
Support was also very fast and helpful when I lost my activation code after a windows reinstall.

22 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

The product works fantastic exactly…

The product works fantastic exactly like advised on the website if not better, it has saved me hours if not days / weeks going through all my duplicates. The staff are also more than helpful helping me with a couple of questions I had. Would highly recommend.

7 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Customer service

Had used the software in the past and could not find my code for activation. Sent a email, had a reply back next day with code and latest version on the software. That is great customer service.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

At first I was really not having much…

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the process step by step and am grateful that they were able to assist me. I would surely recommend this duplicate removal program to anyone seeking to release duplicates. Thanks Ashisoft

23 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Searching for and deleting duplicate files

This is the perfect program for deleting duplicate files. It's so very easy to use, and it's fast while searching through your files. I also want to comment on the service. I had an issue after purchasing it, and Ashisoft not only responded very quickly to my concern, but despite the fact it was an error on my part, they immediately assisted me in solving the issue I created. And I must add they were very polite in their response. I'm a fan!!!

15 settembre 2025
Non scritta su invito
Logo di Ashisoft

Risposta di Ashisoft

Thanks for your kind words! Helping you efficiently manage your files makes us happy.

Valutata 5 stelle su 5

This program (Duplicate Photo Finder)…

This program (Duplicate Photo Finder) works very well, and is reasonably priced. I particularly like the fact that it allows for removal of multiple files, instead of one at a time, which I find very helpful. IT has been responsive and helpful with any problems. It's a great help at reducing disc clutter. Very good app!

20 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

They solved my problem - No reply from customer support of Ashisoft since 13th August 2025

They solved my problem immediately after receiving my last email. Thank you.

I purchased Duplicate Photos Finder 0n 12th August 2005 and installed it to my PC.
However I needed to transfer it from my PC to Laptop.
I wrote multiple e-mails to ashisoft support e-mail address to help me transfer my license and until now (15th August 2025) no one even bothered to reply my mails. Not even a bot message. I feel I threw me money out of the window.

15 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Licensing support request.

Licensing support request.

Sent a early morning support request for apps I bought from Ashisoft a few years ago. The issue has been dealt promptly. Within an hour or so, the issue was resolved and both apps were back and running again.

20 giugno 2025
Non scritta su invito

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