We had to find a moving company very last minute for a long distance move, and were delighted to discover Armishaws. They were able to send a team member out the next day to price up, and we were b... Leggi di più
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Choosing the right furniture removal firm is so important to reducing one of life’s most stressful times. The team from Armishaws did just that for us, twice, as we moved out of London and consolidate... Leggi di più
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2 moves so far. Both incredibly efficient teams. From friendly and well explained visit to quote from Craig, then a big shout out to Andy R and Gary who worked so hard with packing and first big move... Leggi di più
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We recently moved with Over's and can thoroughly recommend. Our crew were Wayne, Liam, Lewis, Gary & Alex. They worked extremely hard despite the heat and were well organised. They remained cheerful a... Leggi di più
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Dettagli dell'azienda
Informazioni su Armishaws Removals & Storage
Scritti dall'azienda
Removals Made Easy
VISIT OUR WEBSITE CALL US EMAIL US OUR ECO PLEDGEAbout Armishaws
With over 50 years’ experience, Armishaws Removals & Storage are the primary company of The Armishaws Group, a family-owned company. ‘Family’ is at the centre of all we do, we don't believe in 'one-size-fits-all' removals, instead we create bespoke removals packages, because we know that every move is as individual as you and your family.
It’s also why we’re planning for the future. As market leaders in providing greener removals, we’re planting 2,000 trees close to our Somerset HQ, to help offset the carbon emissions of our relocations. This is just part of our Eco Pledge to ensure your move doesn’t cost the earth.
- UK Removals
- European Removals
- Packing Services
- Short & Long Term Storage
- Greener Relocations
- British Association of Removers Member
Armishaws UK Removals Service
Scritti dall'azienda
- Why Move With Armishaws?
- We could tell you that we're a BAR accredited company who offer the highest levels of customer service. We could explain our green credentials. We might tell you we've moved all houses great and small, from apartments at Kensington Palace to country cottages, penthouses to terraces. We might even explain we're a family-owned company who support local businesses. But we don't do flashy sales talk, we're happy to let our Trustpilot reviews do the talking for us.
- Eco-Friendly UK Removals
- • Market leaders in eco-friendly removals • We've planted 1,000+ trees • Over 6,000 hedging plants • Free cardboard box recycling service • We use recycled and recyclable materials • Our teams drive greener vehicles
Informazioni di contatto
Wincanton Business Park, BA9 9RU, Wincanton, Regno Unito
- 0808 175 1966
- sales@armishaws.com
- www.armishaws.com
The trusted removals experts.
4,7
Eccellente
1K recensioni
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Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service both before…
Excellent customer service both before and during our move. Thanks to Darin, Doug, Rory and Harrison
13 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Martin,
We're pleased it went smoothly and wish you all the best for life in your new home.
The Armishaws Team
The Armishaws removals team were…
The Armishaws removals team were brilliant and provided a smooth and efficient service. Ben and Harry were great and had everything packed up ready to go in 6 hours. They were very polite and were also amazing with my dog, who is usually very shy with new people in the house.
7 marzo 2025
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Risposta di Armishaws Removals & Storage
Hi Chloe,
We're really pleased Ben and Harry, were so considerate. We've almost got them house trained and are delighted they did such a great job for you (good boys... now sit!).
On behalf of the whole team we wish you and your four-legged family member all the very best for life in your new home.
The Armishaws Team
A seamless move.
We’ve just had a seamless move from lincs to the south east, thanks to Ben & Harry. They contacted me early about their schedule and had the house packed up and ready to move in under 6 hours. Their punctuality was impeccable and they were happy to help move the furniture around once it was inside the house. Highly recommended.
6 marzo 2025
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Risposta di Armishaws Removals & Storage
Hi Goody,
Thank you for your review. We're really pleased to hear the move went well and wish you all the very best for your new life in the South East.
The Armishaws Team
The guys doing the work we're good but
The guys doing the work we're good. The management held us to ransom unloading half a lorry at their site and then charging us for another day as sale completion was delayed by one hour. It's obvious it was a planned upsale as the extra hour wouldn't allow them to unload half a lorry.
Edit: As you can see in their response they are now going to raise how much they charge again. Have already spoken to the BAR. The delay was not over 1 hour, we had told them upfront completion wasn't before 2pm and the guys at the site had garden access to unload plants.
5 marzo 2025
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Risposta di Armishaws Removals & Storage
Hi Mrs Mitra,
We always do the utmost to complete every move and work with every client for the best resolution. Our team had already stayed late to do their best to complete your move and we did everything in our power to stick to the original timeline you gave us, to make your relocation as stress-free as possible.
Unfortunately, the delay far exceeded the 1 hour you have stated. Your items weren’t unloaded at our depot. They had to be transferred to another vehicle overnight as the delay meant your move had to be completed the following day (vehicles had already been assigned to other removals and we had to ensure other customers weren’t affected by your delay).
At the time of writing, there are still more items yet to be delivered due to the extra time you have required. This has extended our service by two full days, for which we weren’t charging the full amount.
Thank you for bringing this matter to our attention in the various reviews you have now posted online. To ensure there is no discrepancy from the original quote (and overtime fees as detailed in your contract) as you have expressed, we shall now adjust your final statement accordingly.
Our accounts team will contact you presently regarding your outstanding balance.
The Armishaws Team
A mixed experience
A mixed experience; We had a lorry to take a load to storage one day and another to take a load to our onward address the next. Not enough boxes were delivered on day one so we struggled with package for for store and on day two only two chaps turned up which was completely inadequate (we had been told there would be more). Fortunately whilst we were pleased with Pawel, Rory and Rowan on day one, Harry and Ben on day two were extraordinary - they worked non-stop on the packing until after 7pm with commitment and good humour, followed by full day's drive and unpacking the following day. Disappointing organisation but full marks to the exceptional team
19 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Anthony,
Thank you for your feedback. We're sorry to hear your experience was anything but perfect, we shall review the loading preparations to find out exactly how many boxes were loaded to avoid future issues.
We're glad Harry and Ben helped put matters right and wish you all the best for life in your new home.
The Armishaws Team
Bad Experience
I booked Armishaws to undertake the packing of goods and to remove me to my new address.
Subsequently the agreed completion date was not met and I therefore I had to telephoned cancel and rebook.
It was not, made clear at the time of booking I would have to forfeit the full price of removals if I had to cancel within 36 hours, I believe this should be clearly stated in the quotation not hidden away in the terms and conditions.
I have since moved with another company, plus received other quotes from a few more companies and after this terrible experience from Armishaws I did check if they had this horrible clause in, they Terms & Conditions which none of them have.
So been warned a small clause in the Terms and Conditions can cost a lot of money like me.
My experience Armishaws has not been at all good and will not be recommending them to anyone.
28 novembre 2024
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Risposta di Armishaws Removals & Storage
Hi zz s,
We couldn’t agree more, the cancellation terms should be clearly stated. That’s why they are verbally communicated by our staff during every survey. It’s why we draw attention to these terms and conditions, in writing, 7 times prior to any booking agreement being signed. They are once again restated at the time any client confirms their booking dates.
We fully understand your frustrations having been let down by your removal chain, but our sales team are in regular contact in the build-up to every move, where again we remind clients to only book once the move is 100% confirmed to avoid cancellation fees and prevent any costly mistakes.
These terms and conditions are laid out by the industry body, the British Association of Removers, to protect both those moving and removal companies.
Although it goes mostly unseen, there is a huge amount of preparation work that has to be carried out before every move. We go to great pains to make every client aware of the requirements of late cancellations. While we do all we can to assist where possible when late cancellations occur, as a company we simply couldn’t exist if we paid for the wages and materials on jobs that were cancelled with less than 36 hours-notice.
If none of those companies you mentioned had the cancellation terms, they will not have been BAR registered and not adhere to industry codes of practice. If you haven’t made your move yet, we would recommend you book with a fully registered BAR member.
We wish you all the very best with your move,
The Armishaws Team
Great support and help from the…
Great support and help from the Armishaws team throughout, from first visit to moving day. They certainly helped to make a stressful day alot less stressful! Particularly impressed by their polite management of members of public/neighbours when the vehicle blocked the road during loading/unloading.
17 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Gareth,
Thank you for your kind review. We hope the unpacking has gone just as smoothly and we wish you all the very best for life in your new home.
The Armishaws Team
Armishaws made moving day a success
Armishaws made moving day a success. Alan, Nick and Sam were great and couldn't have been more helpful going above and beyond what could have been expected. They were always cheerful and helpful, making moving day easy. Their estimator was very reassuring and we think it was great value too. Highly recommended. With Armishaws, you are in very experienced hands and nothing is too much trouble.
14 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Catherine,
We're so pleased it all went well and hope the unpacking is going just as smoothly. On behalf of all the crew and office staff, we wish you all the best for life in your new home.
The Armishaws Team
Darin and Doug
The two guys Darin and Doug who moved my stuff were excellent at both ends, very friendly and got my stuff in and out in very good time and left no mess which was appreciated.
20 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Craig,
Thank you for your review. We're pleased to hear the day went smoothly and wish you all the best for life in your new home.
The Armishaws Team
Downsizing
Having to move a large amount of Household items, the Armishaws removal team were excellent. The very helpful, efficient and friendly three man team of Alan, Sam and Rory made the stressful move so much easier. Thank you very much.
29 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Mr Weissinger,
It's always great to hear when our teams have helped take some of the stress out of moving day. So thank you for your kind review and best wishes for life in your new home.
The Armishaws Team
Excellent move from packing to moving…
Excellent move from packing to moving our furniture and belongings,thank you Darin and Doug
19 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Ghale,
We're delighted to hear your move went well and wish you all the best for life in your new home.
The Armishaws Team
Sam and Ben were brilliant
Sam and Ben were brilliant: friendly, understanding and extremely efficient and professional. Moving is a difficult process, and they made it much less stressful.
5 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Matthew,
We always aim to take the stress out of moving day, so we're delighted it all went well and wish you all the best for life in your new home.
The Armishaws Team
Lovely chaps who know what they’re doing
Lovely chaps who know what they’re doing. Sam and Ben were very polite and worked very hard making a few jokes along the way to make our day just that even bit better. Would definitely recommend and will book again for our next move!
5 febbraio 2025
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Risposta di Armishaws Removals & Storage
Hi Hannah,
Thank you for your review;
1 - We're delighted it all went well.
2 - We apologise for Sam and Ben's appalling jokes.
Wishing you every happiness in your new home.
The Armishaws Team
Sam & Ben were great
Sam & Ben were great! They arrived a day early to help start packing up our house and were a massive help.
Both were really friendly and polite and very professional.
Our little boy was sad to see them leave when they had finished.
28 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Rachel,
Thank you for your review. We're so pleased to your move went well and wish you all and especially your littler mover, all the best for life in your new home.
The Armishaws Team
A good crew lead by a good leader
A good crew lead by a good leader - Darren. Worked together well despite sitting out out a four hour late completion on Friday without complaint. Follow up crew very good too. All very can do.
3 gennaio 2025
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Risposta di Armishaws Removals & Storage
Thank you for your review. We're pleased to hear it went well in the end despite the delay and now you're finally in, we wish you all the best for life in your new home.
The Armishaws Team
The team were great… careful
The team were great… careful, friendly, helpful, worked really hard and did everything on time. I would highly recommend them. Thanks
10 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Justin,
Thank you for your review. We're delighted to hear the move went well and wish you all the best for life in your new home.
The Armishaws Team
Movers Sam and Ben
We moved on the 9/10 of January we had the 2 most efficient and polite movers we could ask for in and out on the pack day withing 4hrs which was speedy and efficient and on the drop of the next day was even better nothing damaged and everything was placed where the boxes was marked while I try and set up the 2 bed room both Sam and Ben just unpacked the truck round me I was very happy with the team and how the move went.
Kind regards
Brendan Crooke
9 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Brendan,
We're really pleased to hear the move went to smoothly. We're hope the unpacking has gone just as well and wish you all the best for life in your new home.
Regards,
The Armishaws Team
We used Armishaws at the end of October…
We used Armishaws at the end of October 2024,the team were very fast and overly efficient and did not listen when asked not to pack personal items we had left on the bed in our room, they were to go with us in our car, I had to leave the house for 10 minutes returned to find they had packed them. I asked in which boxes were they the young guy could not remember. A few days after the move when we had finished the unpacking one item was missing reported it to the general manager and to the police, made a statement hoped that the item would be found. Waited 10 weeks no response from Armishaws, when I phoned the general manager, he said they did not insure those sort of items and it was my fault, he was aggressive and he did shout at me ( I did not raise my voice at all ) I felt that this was not my fault as they had been asked not to touch those items, wrote a letter of complaint to the directors of Armishaw and never received an answer or acknowledgement of my letter. The items that never arrived at our new home where the only connection I had to my late Mother and Sister, so shame on them all.
29 ottobre 2024
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Risposta di Armishaws Removals & Storage
Hi Mrs Hale,
On this occasion we strongly refute claims made in your review.
The team manager on your move has been with Armishaws over a decade and is an extremely experienced, dedicated and trusted member of our team. He was asked to give us a full account of your move after you first raised concerns and he says no instructions were given in regards to items left on any of the beds.
We were constantly in touch with you during the 10 week period as our email and phone records can attest. This level of communication is something we would do for any customer following their move. Providing the very best of customer service is at the forefront of everything we do.
Further to this, you were contacted in writing in response to your letter. If required, we can supply you with full details and dates of communications made during this period.
In regards to jewellery, during every step of the move we make very clear the items we cannot carry. As well as being included in the terms and conditions, the prohibited items (such as jewellery, firearms, gas canisters, etc) are outlined once again on the final paperwork all movers are given to read and sign the morning of the move. You did sign and give your team a 5 star score in acknowledgment of your understanding of items we could not carry. Had the crew been made aware of such items, they wouldn't have been loaded.
If we can provide you with anymore details or information please do contact our team directly and once again we will provide every assistance.
Regards,
The Armishaws Team
My removal was very efficient
My removal was very efficient, quick and organised thanks to Arthur, Lloyd and Coleahr (sorry spelling). John (transport manager) was also helpful and reduced my stress levels to a manageable level. Again a huge thank you to all the boys involved. A definite recommendation for others.
8 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Christina,
Thank you for your review. We're really pleased we were able to help make your move as stress-free as possible and wish you all the best for life in your new home.
The Armishaws Team
Army package and moving, excellent!
The 3 men that helped us move were friendly, professional, prompt and handled all of our goods and furniture with utmost care. Would use this company again and recommend to anyone. Fantastic service. Shout out to Alex for handling the warhammer with the best of care also 😄
Thankyou Armishaws!
2 gennaio 2025
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Risposta di Armishaws Removals & Storage
Hi Alexandra,
We're really pleased to hear you and your Warhammer collection enjoyed an easy move and we wish you all the very best for life in your new home.
The Armishaws Team
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