Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email sa... Leggi di più
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Terrible service. I ordered a pair of Mascot work trousers during their recent Mascot promotion. Despite these products being sold through their Belfast branch in Northern Ireland, delivery to Nor... Leggi di più
Prices are excellent. It is worth noting that your order will continue to say "Awaiting Processing" from the point you place the order until it is sent - so if you've not selected Next Day delivery,... Leggi di più
Thorough and accurate documentation. The karabiners I bought were described as "available with captivating pins." I couldn't find the pins or the same karabiners with pins included. It turns out... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
A leading provider of Working at Height, Confined Space and Respiratory solutions providing, Training, Equipment & Operational Services. On July 2018, Total Access UK Ltd, Arco Training and Consultancy and CSTS Ltd came together to form Arco Professional Safety Services.
Informazioni di contatto
Unit 5, Raleigh Hall Industrial Estate, ST21 6JL, Eccleshall, Regno Unito
- 01785850333
- info@arcoservices.co.uk
- www.arcoservices.co.uk
3,3
Nella media
334 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely pair of walking poles
Ordering was very easy and they came very quickly with a courier who gave a 1-hour window which was very helpful. The poles themselves are great. I would buy again from this company without hesitation.
11 agosto 2016
Non scritta su invito
fabulous delivery
I got it within a few days of purchasing which was fabulously fast delivery. I bought a Light my Fire Knife for a friend as a gift and he has very high standards of his tools and he was so happy with it, good quality, multi purpose and the size is very handy.
From searching on the website to ordering was very easy and the fast response after purchasing was splendid and I enjoyed my over all experience.
9 agosto 2016
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Very quick dispatch
Very quickly dispatched and well backed. All items correct.
26 luglio 2016
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Excellent service. Good prices and Fast delivery!!
Total Access were the best value o could find on the Internet for the items I purchased. I was informed by email each step of the process. Delivery took 2 days and did order a few items which were all in stock. Overall I'm very happy with the service.
17 luglio 2016
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Very quick and prompt service
Very pleased with everything regarding ordering and delivery. Last time I ordered similar product it had to come from America and I was not sure it would arrive before I left for my holiday as it took weeks before it arrived . This product arrived more or less by return post. I have not used it yet as I am not going away until later in the year.
1 luglio 2016
Non scritta su invito
top notch instruction
We had total access deliver training to us on site. the instructor was very knowledgeable and put the students at ease. The pace of the course was just right and practical demonstration left everyone feeling confident in the use of the equipment.
27 giugno 2016
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Risposta di Arco Professional Safety Services Ltd
Dear reviewer, many thanks for your kind comments, I like to think we pride ourselves on keeping standards high and not become one of the many box ticking companies out there. One of the most important things is that instructors are happy in their work, this becomes infectious to the students and everyone has a great learning experience.
G. Wood, Training Manager
My first order with Totalaccess.
Have received one order but still waiting for the second both made on same day. Delivery was good and on time for the order received.second order has arrived was a 3 to 4 day turnaround and arrived in 5 days.
13 giugno 2016
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Excellent Service
I just bought an expedition compas through Total Access Direct and must say I had no hassles at all. The product was despatched well within 24 hours and reached me the following in perfect condition.
Thanks guys!! Now I'll be able to figure out where the hell I am.
7 giugno 2016
Non scritta su invito
Communications could be improved
Order was delayed awaiting stock. Information concerning this could have been better provided. Overall, I got the impression that information wasn't moving effectively within Total Access, and as a result, I was not given a clear picture of what was going on.
4 giugno 2016
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Company review
Excellent company, branded trustworthy products, easy ordering and quick delivery.
30 maggio 2016
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very quick service
Only slight irritation was not being able to give a different delivery address when I placed the order and I had to ring. However made up for this by very fast delivery service
26 maggio 2016
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Ripped off
Black Diamond z trekking poles. No carbide tips with them though product description from Black Diamond states clearly rubber and carbide tips included. Phoned up. Told your website did not specify carbide tips therefore no carbide tips. I could order from you at additional cost if wished. No thank you. The solution is easy. I will not buy from you again.
19 maggio 2016
Non scritta su invito
Risposta di Arco Professional Safety Services Ltd
Our apologies for the issue with your item. Unfortunately the carbide tips were not enclosed in the packaging from our supplier and this was missed when despatched against your recent order. Following your initial complaint we ordered in the spare carbide tips for complimentary issue but due to some communication error you were quoted for these rather than advised of our intention to issue them FOC. We have since reauthorised the despatch of these and they will be with you by the end of the week. Once again, our sincere apologies for the confusion.
Great service quick delivery
Used them before great to buy from helpful
15 maggio 2016
Non scritta su invito
Excellent Service
Order for some Black Diamond walking poles placed Monday a.m. for express delivery - a little extra cost but promised on Tuesday as I needed the poles urgently for work. On Tues a.m. I got an email saying the poles would be delivered during the day - and giving a 60-minute time-slot for this. Item arrived as promised and on time meaning I wasn't sitting indoors twiddling thumbs and waiting un-necessarily. Great service - will definitely use again.
13 maggio 2016
Non scritta su invito
Prompt Delivery and Competitive prices
Easily found what I was looking for and at a good price. Item delivered in good time and as expected. Would be happy using again.
9 maggio 2016
Non scritta su invito
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