Love their clothing. But making a return is a nightmare. No clear guidance as to how. Their automated replies to your emails are frustrating. Pointing you to the same useless information for returns.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Have been wearing Animal since a teenager and still love the brand, comfy, well made and good designs, always a nice good smooth process whether in store or online! Shout out to the Cromer team, had a... Leggi di più
L'azienda ha risposto
I bought 2 pairs of flip flops because the husband suggested Animal. I had a pair years ago but had forgotten just how comfy they are until the new ones arrived. Now every time I wear them I say ‘I fe... Leggi di più
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What fabulous service by Pina. I called to see if I could return a faulty item received today from an online order in my local store, which she informed me I could and also checked stock replacement a... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Our story began back in 1987 in the South West when two surfers designed our first product. Their brainchild, the ‘Hook and Loop’ watch strap. It was here that the Animal name was born, and an iconic adventure began. Over the past three decades, we have grown to become a leading lifestyle clothing brand for those who share our free-spirited mindset. Our in-house design teams take inspiration from our coastal beginnings teamed with an understanding of today’s customer needs, to create authentic, effortless looks that combine our passion for adventure with a contemporary style. As part of our continued evolution, we’re on a mission to be kinder to the planet. We’ve changed our design and manufacturing process to include more responsibly sourced materials wherever possible. We care about our planet, customers, and future generations. So, we make clothes that last a lifetime and leave little impact on the environment all while retaining the passion for adventure that started the journey all those years ago.
Informazioni di contatto
5 Eccleston Street , SW1W 9LX, London, Regno Unito
- +44 (0) 20 3828 7700
- help@animal.co.uk
- www.animal.co.uk
3,9
Molto buono
8K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I've always bought various garments &…
I've always bought various garments & accessories from Animal. Quality has always been excellent & very hard wearing & long lasting.
Keep up the good work Animal
5 Stars
14 dicembre 2020
Most of the service was pleasing
Most of the service was pleasing, however one item I had ordered did not arrive. This was followed up with an email stating the stock wasn’t available. No alternative offered and no compensation, disappointing!
14 dicembre 2020
Great item, excellent quality. Iconic
Great item. Excellent quality. I will miss Animal brand so much.
14 dicembre 2020
Ordered a backpack,two wallets and a…
Ordered a backpack,two wallets and a tee shirt on line. All items delivered to my chosen shop a few days later. All good. Excellent quality. I have bought many products from Animal over the years and always been completely happy with them. I will miss them.
14 dicembre 2020
Very good service on the delivery of…
Very good service on the delivery of the item only one thing I didn't get a confirmation email apart from that everything was fab and the item (a rucksack for my husband) was great, thanks Animal! Xxx
14 dicembre 2020
Very happy with my online shopping
Easy to order, quick delivery, great quality. Love shoping at Animal!
14 dicembre 2020
Great product great service as always
Great product great service as always. Thank you so much Animal I really hope you come back with a new collection-I won’t wear flip flops from anywhere else!
14 dicembre 2020
Sorry Animal but you let me down this…
Sorry Animal but you let me down this time...placed an order, didnt arrive, 3 emails later finally a response to say it wasnt in stock. Questionable ordering system if you can order and pay and it not be in stock..
14 dicembre 2020
Not recieved
14 dicembre 2020
Sad to see the company go.
14 dicembre 2020
Fast delivery and good communication
14 dicembre 2020
Wrong item sent
14 dicembre 2020
I bought the bag of such a bargain
I bought the bag of such a bargain. It was 70% off plus extra 10% off the final amount and the quality is just superb, on a plus side it was free delivery too. I wish Animal will never closed. We are an Animal family ❤️
14 dicembre 2020
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