Amplifon UK Recensioni 6.471

A extensive and informative ear tast. I was able to ask questions and discuss my options , I walked out with more knowledge then when I went in, I would recommend Amplifon.

My experience was good, but my appointment was late by about half an hour due to prior appointments running late. The audiologist was very nice and helpful. It turned out I didn’t need a hearing aid after all, although members of my family would have sworn that I was a bit deaf. It was good to know that nobody tried to sell me a hearing aid when I actually didn’t need one. I was advised to have a follow up check up appointment in six months’ time, just to monitor my hearing situation.

So disappointing that a company do not return a telephone call when undertaken to do so - Windsor, Berks branch.
If this is a reflection of theircustomer service service, then best to avoid as I have now done
Christopher Andrews

Steve was really good and helpful. Especially when I needed to take out my hearing aids. He was good with helping my find the right aids that suits my needs. Didn't keep me waiting unnecessarily

I was very angry because I was lied to when I booked my appointment. I was told that the hearing aids would be £350 per ear.
At the appointment I was first asked “ what are you expecting from your hearing aids?”
I could not believe I was asked this question 🤣🤣
I was then given different quotes and the hearing aides for level of hearing I need was £5600😱😱
I told them they should be honest with people when booking the hearing test and not lie and say they cost £360 per ear!
I did not fall for their selling tactics ! And I will certainly not recommend this company but have told many of my clients to AVOID this company!

The young lady was very pleasant and seemed well trained in this field.
I was border line and not taking up the offer of hearing sids at this point.
Thk you for your help.
Joyce baker

The staff at Amplifon in Cambridge are polite and helpful. I am disappointed with the hearing aids as I have had various issues of them not working. I have just had one repaired which cost me over £100. Now the other one has been sent away. For what I had to pay for them they have not been value for money.

The audiologist was very friendly and reassuring.
Obviously nobody wants to admit their hearing is failing as they get older, she made me feel confident and I felt that I could be open and honest with her.
I stated that I would like the aids that you could not see ( very vain I know) I have short hair, she showed me the type that I had in mind. She also stated that I had 60 days to try them, if I was not happy with them I would get a full refund.

I have had a hearing problem for several years and have been under the NHS from the start.I have always had good service from the NHS who provided me with the best hearing aids they could prescribe and I was happy with these. Then I spotted an ad on my phone for a free hearing test and a trial so I decided to make an appointment. This turned out to be the best thing I could have done as I came out with two suberb hearing aids which have improved my hearing beyond my wildest expectations. The technician was excellent, friendly and informative taking me through the whole process and explaining all the options which were available. Yes it cost me money but the improvement was worth every penny. I can now hear my wife in the kitchen, have the TV at a fairly quiet volume and hear what is being said in crowded environments. I left their premises with a pair of digital hearing aids on a weeks free trial, and an appointment for the following week. Amplifon's service was top drawer and I would recommend them without reservation.
Rod Wilson, Torquay

Appointment was "on-Time"
Friendly staff
Knowledgeable tester with detail easy to understand explanations

A friendly welcome and genuine interest and a very calm atmosphere before even having your hearing test, which is very different to other high street providers. My test was thoroughly explained to me, and as well as being highly professional, she took a personal interest in why my hearing is very important to me. I felt very well looked after throughout the whole experience.

First the professional and welcoming from the reception sale and customer advice.
In additional the expertise and with high experienced audiologist.care and explanation and value advice.11/2/2026

The whole experience was seamless, arranging the appointment to having the consultation with Justin. Very professional.

I found the appointment professional , informative and helpful. I had no expectations as to what the Hearing Test would involve and I expected that I would be given a clear 'bill of health'. I did not expect them to find anything wrong with my hearing, but they did. They suggested that I get hearing aids.

I need time to process the results

The hearing consultant I met was polite, personable and clearly knowledgeable about my particular hearing issue. He patiently took the time to explain the pros and cons and differences between the different types of hearing aid available. I left with a much clearer understanding of my hearing loss.

Easy to book very friendly and good service very informative good experience

Short wait. Well explained, easy to get through and given a copy of the test.
options explained

I knew Amplifon from family in other countries.
After seeing what was available in other companies I decided to look at what you offered.
Very straightforward, no pressure selling.
A superb service.

This was my first ever hearing test and I was worried just what was going to happen but I was put at ease immediately by the friendly welcoming staff. The test was self explanatory and I was given full details from the start. Can't wait to get my hearing aids so I can start to hear again.