Allen and Harris Recensioni 

Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.

They were polite and pleasant, hence the two star, aside from that, they were unprofessional and useless.

Despite having visited the property previously and confidently ensured us they could work in our area, we were dropped after one viewing day. Just a brief email saying we would do better with a more local estate agents, a complete contradiction to what was promised.

Sulayman was apparently the manager, came to the property initially, but for the viewing sent his colleague Ellise, who arrived late, leaving two families wandering the carpark for over ten minutes, then stood in the corner awkwardly as I did all the talking trying to sell the property. I occasionally looked at her to invite her to speak up but she just looked away awkwardly.

We told them how disappointing we found their services and would be leaving a negative review, to which they ignored and sent us an offer from a potential tenant almost immediately after we sent the email. Very odd.

Personally I got the feeling they couldn't be bothered to make the trip to the property from Didcot for a property that wouldn't be an easy sell.

I recently had an extremely disappointing experience with Allen & Harris Frome, and I feel compelled to share my experience to caution others.

Firstly, the communication was abysmal. I was not informed that the buyer had pulled out of the purchase, which caused unnecessary delays and complications. This crucial information was withheld, and it was only through my persistent inquiries that I found out about the buyer’s withdrawal. Allen and Harris simply stopped responding to any and all communication.

Additionally, the photos taken of my property were of very poor quality with water marks and blown out colours. Professionalism was sorely lacking in this regard, and it felt as though minimal effort was put into presenting my property well.

Moreover, the manager was unhelpful and displayed a lack of professionalism throughout the process. Any attempts to address my concerns were met with indifference and a dismissive attitude. It was evident that customer service and satisfaction were not priorities.

Overall, my experience with Allen & Harris Frome was frustrating and disappointing. I would not recommend their services to anyone looking for a reliable and professional real estate agent.

Avoid at all costs!

Very highly recommend Allen and Harris. Communication was plenty. Good Advice, All Thanks for the Patience of Matthew at A&H. Professional, friendly service. All made a very difficult time for me and my family. In parting with my late parents home. Thank you so much for everything

We have been renting from Allen & Harris for 4 years. We have constantly been spoken to like dirt, treated poorly, ignored when we've brought up several issues within the house, the upstairs bath leaking through the downstairs light fixture(which went on for 2.5years), the upstairs toilet flooding the bathroom, the garden gate is all rotten, leaving open access to our garden and they are refusing to replace this.

Everytime we've spoken to them they have been rude, they've hung up on us in the past too. Our hot water stopped working, several other issues with the boiler , we went weeks without hotwater, we had to get a plumber and pay out of our own pocket, which they refused to refund.

They have breached data protection by sending emails with our information in it.

Now that we are moving out , they are dismissive of us , and pushing us out of the door. The female staff are the absolute worst to speak to. Very very unprofessional.

I will never ever rent or buy from them !! Please avoid!!

60% 1-star reviews at the time of writing, this should be the only red flag you need.

Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment.

Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself.

Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews.

Please don’t waste your time.

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.

From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.

Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.

His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Adelaide, the property agent at the Bath branch, was outstanding and my experience with this company has been first rate. She responded quickly to my queries, was proactive in recommending properties to view and was pleasant to interact with. I was most impressed with her knowledge of the property market. I would recommend Adelaide and this company most highly.

Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property

So unprofessional and pathetic. All they want is your money and not willing to assist. They let us move in to a damp, dirty and pest infested property. Tried to raise our queries several times with no help. Please don’t rent from this bogus agency.

Very unprofessional. I strongly suspect they sold their clients' ID information. Do not trust them with any ID documents and avoid at all costs!

Last year I rented through the Talbot Green branch and it was a disgraceful process that set my mental health back by a mile.

The communication was terrible and unresponsive throughout. Key questions around the health and sanity of the property were left unanswered. Particularly the quality of the tap resulting in continuous serious leaks, the filth in the property upon moving in and evidence of damp throughout. The 1 star is reserved just for James in this instance -very poor communication and service.

On the subject of the leaks, poor communication in getting the leaks fixed resulted in a very serious leak occurring in the morning. In act of panic I located an out of hours plumber, because the alternative would have been severe flooding damaging infrastructure. However, because it was resolved during the working day I had to foot the full bill of over £400! The biggest joke of all was the agent phoning up after I left asking where the stop cock and meter were in the basement parking - shows the level of interest for the landlords!!

The property was filthy upon moving in, and despite promises to reimburse my cleaning, this never happened.

A challenge with the gas meter resulted in no gas for a full month when moving in. Again, promised of being resolved were never met until I moved in.

Finally, the attitude of the team was poor. Particularly James who seemed indifferent and disinterested in everything.

I managed to move out of this nightmare property early, but that might not be the case for everyone. This seems like an agency who has little interest in the customer and quite frankly could and would take advantage of vulnerable people. Avoid at all costs!

I used Allen and Harris to purchase a house and Connor Sherman was my estate agent.

He was so friendly and helpful. Kept me updated throughout the whole process and would chase up any enquiries that I had immediately.

Also, Liam Tresillian, the mortgage broker at Allen and Harris, was extremely helpful and found me the best mortgage deal.

I highly recommend using Allen and Harris.

My friend and I rented a property through the Allen and Harris branch in Talbot Green, South Wales, and we had the worst experience as tenants.
The letting agents had no idea what they were doing the entire time we were renting the property. They are obviously lacking in very basic training, and were just generally awful with communication and following through with things they said they would get done.

I am urging the management at this Allen and Harris branch to review the way they run the branch, and the training that is provided to letting agents.

As a result of this terrible experience my friend and I are now completely put off ever renting through an agency ever again.

And whoever reads this, please think twice before renting through Allen and Harris. It is a very poorly run agency as far as I'm concerned.

We asked them if the property had any structural issues, and even though they knew it had, they told us the opposite. We found out later when the property information form came through. So they basically breached their legal duty. So I incurred costs and survey fees, which I am now trying to reclaim back from them, but they even make this difficult. Shameful estate agent, the kind that reaffirm everyone's opinion of estate agents.

Wow Amazing company Allen and Harris lower Stratton Swindon branch beyond helpful,
They went out of they're way to help me even though I didn't live in swindon they were a call away and went out of they're way to help,
Check the property if I had any concerns they were amazing with the viewing,
We had Gemma George and Millie holding my hand they were amazing friendly great since of humor and went out they're way to help,
If I ever had to sell a property I would use them in a heart beat,
They were not pushy as it was a sad sale as a family childhood home and i had to sale it. AAAAAAAAAAAA

Witney Branch:

My self and my partner used Allen and Harris to view a property which we fell in love with, we then decided to put an offer in.
We have dealt with Poppy throughout the process which has been seamless from start to finish.

Poppy has been very professional and found us a mortgage that suited our needs whilst taking in to account interest rates and affordability.

I can honestly say Poppy is amazing and we would highly recommend her services if you are looking for a mortgage.
Nothing is too much trouble.

We are certainly looking forward to getting the keys to our new family home.

STOKE GIFFORD AVOID LANDLORDS
0 stars! AVOID AVOID AVOID

Only Used them for a year and I can’t stress enough avoid these like the plague!
Please do not use them it’s been a experience from hell from start to finish

Paying for full management then having to manage them no call backs, dodgy contractors being sent to the property quoting up to £15,000 in repairs after sending out two local contractors to inspect the same quote no work even required , asked for check ups of every two months received 2 check ups in 12months, tenants ended up ruining the house but was never picked up as never inspected
Accounts unreachable when query’s are made on invoices.
Turn over of staff is crazy! Just as you start a complaints procedure with one member of staff or manager they leave then you need to start all over again with some one untrained in the company and just as you start getting some where they leave!
After taking the management out with a branch less than 2 minutes around the corner it all then gets fobbed off to some one two hours away sequence
Nearly £5,000 taken over the year and not worth 50p for what they have done !
Allen and Harris Stoke gifford will be taking up legal proceedings as don’t feel it’s fair !

Ash Rooke of the Bath office has provided great letting service to my family over a number of years. If you are looking for a top letting agent who cares about his landlords and tenants, then Ash is your man. Thanks again Ash

We had our viewing booked for today in Swindon at two O'clock, Due to an accident on road we were couple of minutes late. I asked agent to give us couple of minutes, But she said she couldn't spare us any, I pleaded with her, But it only fell on her deaf ears, So our one and half hour journey was wasted not to mention another one and half hour journey going back home. If you can't spare few minutes of your time to your clients even if it is not their fault. I don't think we should considered spending our hard earned money on this Company