Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered 2 scotland t-shirts for father's day..as the website said they would be delivered before father's..arrived on the Tuesday..2 days after father's day..paid £64 for both..opened the package up... Leggi di più

Valutata 1 stelle su 5

Do not use Alexandra London. I’d give 0 stars if possible. Sent wrong size item - of v poor quality and via China - but despite several e mails with photos/evidence they are stubbornly refusing to ref... Leggi di più

Valutata 1 stelle su 5

Stupidly ordered dress & shoes before reading reviews, so then tried to cancel my order. Alexandra London refused to cancel my order - items eventually arrived & they truly are dreadful quality. The... Leggi di più

Valutata 1 stelle su 5

DONOT ever buy from this scam company, trading under various names similar sites on web offering same products. Check how long & where items come from…..China . Took weeks to receive product unlike ph... Leggi di più

1,1

Pessimo

TrustScore 1 su 5

155 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,1

Tutte le recensioni

(155)

5 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Dress unwearable.

Dress unwearable.
Very thin fabric. Cheap looking.
The split in the dress way too high.
Waist elasticated so tight.
I'm a sporty size 8-10....
Returns....the return offered is the same cost as dress.or a partial credit refund.
Do not recommend at all.

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Appalling company……based in China

Appalling company……based in China, pretending to be Alex(on) of London.
Quality of two dresses bought, very thin flimsy material. Cannot be used as dresses, at best a swimming pool cover up, or a dishcloth. Dresses not cheap. No possibility of returning.
AVOID.

3 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID THIS COMPANY

Would give zero if I could, clothes looked lovely on the website but what turned up was appalling, substandard rubbish, apparently they don’t do refunds as they are in china? Yet they give the impression they are in London, offered 20% refund and keep the items, don’t want them, they are awful just wanted to send them back and get a refund, I’ve even asked for the return address and I will pay to send them back but they won’t do that either! AVOID THIS AWFUL COMPANY

11 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

WARNING!!!

Do not under any circumstances buy from this company. Bought a dress but was not as described so asked to return it. Was told that they are based in China (funny but their name doesn't suggest that!!) and that it will cost £30 to return it (the dress cost £29.95) and they don't always receive the return. Offered me 10% refund and suggested I sell the dress or give it away. Finally managed to get 20% back from them. This is a scam and wish I had read these reviews before buying, lesson learnt.

18 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

This is THE worst company I have ever…

This is THE worst company I have ever had the misfortune to buy from - The dress was absolutely shocking quality I have rags in better condition!!!!!! NEVER BUY FROM THIS COMPANY THEY ARE CHINESE ROBBERS !!!!!!!!!!! Offer you 20%refund with bull…. Excises about saving the planet ! I plead with everyone NEVER USE THIS COMPANY NO REFUND SHOCKING GOODS !!!!!

23 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

ABSOLUTE SCAM - DO NOT BUY ANYTHING FROM…

ABSOLUTE SCAM DO NOT BUY ANYTHING FROM THIS COMPANY - clothes are quality of dolls' clothes and the "no hassle" return policy is a total lie. I insisted that I was happy to pay for tracked postage (to China) and after an initial offer of 10% refund instead of returning items (for sustainability reasons), and a further 4 emails I was offered 50%. When I remained insistent that I wanted 100% refund and requested the return address, despite 3 further emails, I have received no reply.

31 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Wouldn’t give one star if it was…

Wouldn’t give one star if it was possible
Poor quality
Bad sizing
M is more like small
Communication 0
Came straight from china no London as I was led to believe , TERRIBLE DO NOT BUY

31 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

I would like to give no stars for this…

I would like to give no stars for this review. The dress took ages to arrive - came from China ! Material is shiny and uncomfortable. No label on the garment. I have emailed for return but have been told it will cost £30 and no guarantee it will arrive so may not get refund. Initially offered me a small discount and, when I complained, upped it to 25%. Waffled on about sustainability and not using too many flights - a whole flight for a dress ? Cannot find an address for their head office. Website and name of company is entirely misleading.

30 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAM WARNING

SCAM WARNING
DO NOT USE THIS COMPANY
Terrible quality clothing and no refunds available unless you pay £30 to send them back and they supposedly issue refund upon receipt.

25 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Wish I had read these reviews before…

Wish I had read these reviews before ordering from this site. Item arrived and like others have said in a tiny plastic bag and no paperwork. I ordered a size 12/14 and it’s more like a size 8! Can’t even get it over my head!
They can’t guarantee a refund as it’s in China and would cost approx £30 to return anyway with no guarantees!
Currently in dispute over email.
DO NOT BUY!!

27 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid !!

Rubbish product, rubbish communication and rubbish return policy - avoid at all costs !!! Despite a uk website and packaging labels from England, they insist on returns to Asia - absolute nonsense - please DON’T order anything from this sham company

24 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible company - AVOID

Terrible company. Do not buy anything from this company. I bought a dress for £34.95 in my usual size and it is such poor quality, stitching appears to be done by a blind person and the design is nothing like what it appears on the website, and is also easily 6 sizes wrong. To return the item it will cost £25 as it must be returned to China.

26 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

This is a scam Chinese company

This is a scam Chinese company, despite its very UK sounding name. They advertise ‘hassle-free returns’; reassured, I ordered. When the parcel arrived, no mention of return process, so I emailed. No problem, they said, but since the warehouse is in China, you pay return postage -likely to be about £30. Avoid at all costs!

25 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Cheats and liers do not buy anything from this company

Do not buy anything from this company. They are cheats and liers. They advertise a dress as free delivery, and hassle free returns, but when you receive the dress, it's like a limp rag, with no style, the bag it arrives in is small and the dress is all creased, there are no instruction of where to return it. After several emails asking for the return details I was told it was to be sent to China at a cost of £30.00 it's just a complete scam, you are tricked into thinking it's coming from London. They are keen enough to take the payment before they send it to you. Always make sure you know the people you're buying from, I am furious that I was taken in.

24 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

I’ve given them 1 star too much

I’ve given them 1 star to be honest they do not deserve that. Awful company masquerading as UK based which I checked out before ordering, they have a strap line saying “hassle free returns” until you discover all returns are to China minimum of £30.00 plus insurance. I’m a size 18 dress which is the size I ordered, couldn’t even get over my head it was so small. After numerous emails they agreed a 20% refund. They are maintaining they are saving the planet by only having one return address and promise to plant a tree, REALLY !!!

18 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

DONOT ever buy from scam company

DONOT ever buy from this scam company, trading under various names similar sites on web offering same products. Check how long & where items come from…..China . Took weeks to receive product unlike photo. Poor quality & sizing, style unlike what I wanted. Refund costs £30 to China & they said not reliable, prob won’t receive it so no refund . Whole site a scam, many of us fell for it .Should be banned from UK trading. Dishonest & unreliable .

19 luglio 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più