Alba Rose Recensioni 871

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Wow, such a great company who update you with every step of the way in making your jewellery. During one of the most difficult times of my life, the service from Alba Rose has been impeccable. I h... Leggi di più

Valutata 5 stelle su 5

I loved the fact u could email and keep in touch , felt very cared for and looked after Ryan was reassuring I love my ring it’s so special and looks just like the picture- so difficult to make su... Leggi di più

Valutata 5 stelle su 5

A great choice of items to commemorate a lost pet, we are really pleased with what we chose. From the point of ordering we were kept informed of progress. Great service.

Valutata 5 stelle su 5

Lovely way to remember our pet. Alba Rose's service was great - keeping us informed with sensitive messages throughout the process. We ordered a silver pendant to remember our dog Sirius and were very... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

871 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

My Beautiful Charm

I was looking for a company to make me a charm with my sons ashes in , for my pandora bracelet,
Found Alba Rose website , and was very impressed with reviews , so ordered from there .
Well , I received my charm today , and it’s so beautiful , such a lovely colour , and can see the ashes so clearly .
The inscription on it has been beautifully written, I am over the moon with the charm to say the least , I now have part of my dear son with me all the time.
Alba Rose , Thank you so much for doing such a brilliant job , great website , and being able to track the making of it .
Was delivered in a beautiful box , I even cried when our post lady handed me the parcel .
I would certainly recommend this company 100per cent .

21 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Quality jewellery

Quality jewellery. I pondered on purchasing my pendant, as the price was higher than some other ashes jewellery sites I'd looked on. But once it arrived, I was SO happy. It's beautiful, well made and the certificate that comes with it is a lovely touch. It was a quick & easy service to use. I love my pendant so much that I am now going to treat myself to another piece of jewellery from Alba Rose.

21 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

From start to Finnish the service was…

From start to Finnish the service was excellent, kept me informed every step and was delivered about 7 days after receiving my mums ashes. Was presented lovely in the presentation box. I’m very pleased with the quality and the free personalisation makes it extra special.

20 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Bead charms

First of two beads ordered arrived within five days of being received by alba rose. Looks lovely. Hope other one is as nice when it arrives

9 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

My Parents beautiful ring 💕

3 years ago I lost my beloved Dad to cancer then suddenly this April unexpected I lost my dear Mum. When Dad passed I had a ring made with his ashes and I decided to recreate a new ring with AlbaRose with both my Mum and Dads ashes in so that they are with me forever! I chose diamonds to represent the birth stone of April when Mum was found and I chose the colour citrine to represent my Dads birth stone of November. The ring is out of this world. Beautifully made and is of a high quality! A massive thank you to AlbaRose and especially to Ryan who dealt with my order in a professional and empathetic manner, making the whole process comfortable and at ease. Highly recommend. Keep up the great work! Claire

3 settembre 2019
Non scritta su invito
Valutata 5 stelle su 5

The ring I have ordered is absolutely…

The ring I have ordered is absolutely beautiful. Its finished to a very high standard and is just perfect. The customer service was brilliant. They contacted me back quickly when I had any questions.
I would highly recommend

31 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

We ordered three rings from Alba Rose's…

We ordered three rings from Alba Rose's ashes jewellery range and we are delighted with them. They are absolutely beautiful and such a lovely way to remember a loved one.

After an initial technical glitch with submitting an enquiry via the company's website, the customer service we received was second to none and we would thoroughly recommend Alba Rose.

Special thanks to Ryan who couldn't have been more helpful throughout the process - thank you.

28 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

Product is great

Product is great, met all expectations would 100% recommend a purchase from alba rose.

24 agosto 2019
Non scritta su invito
Logo di Alba Rose

Risposta di Alba Rose

Hi Kay, thank you for you kind feedback of your experience. Its great to be able to be able to provide our customers with the quality jewellery we pride ourselves in creating.

Valutata 5 stelle su 5

Brilliant!

Brilliant!!!!!!

22 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

Thank you for a great review of our company, we look forward to hearing from you again soon!

Valutata 1 stelle su 5

Avoid.

Disgusting company who messed up the colour of my cremation ring and not only ignored my contact emails but also tried underhand tactics by changing the colour on the website selection page!! Pity they didn’t consider that I have a printed brochure displaying the original colour that I ordered.

Chose this small business as I thought they would have attention to detail. Feel extremely let down. Would not recommend due to shocking lack of communication and dodgy tactics.

*Edit: Per Alba Rose’s reply, I DID NOT order the “wrong colour” and have multiple emails from the company apologising for the mistake THEY made - and also saying I could only have a refund if I removed my review. When I didn’t, they reported it to have it removed themselves. And I’m STILL waiting for the refund. Considering the nature of the product - a cremation ring - I would have expected a little more sensitivity and professionalism.

20 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

We are genuinely sorry that this situation has caused you distress, particularly given the deeply personal nature of the jewellery we create.

We would like to clarify the facts as transparently as possible. According to our records, the glass colour supplied matches the colour selected at the time the order was placed. At no point have we altered your order details or changed colour options after purchase, and our brochures and website imagery have remained consistent.

We were not aware that you believed there was an issue with the colour until this review was posted. Once it came to our attention, we immediately offered to remake the piece in an alternative colour at no cost to you, including return postage. That offer remains open.

We would also like to clarify that we do not require reviews to be removed as a condition of a refund or remake. Our intention has always been to resolve this matter fairly and sensitively.

If you would still like us to remake the jewellery or discuss a resolution, we genuinely welcome you to contact us directly so we can bring this to a close in the way you feel is right.

Valutata 5 stelle su 5

Ordered a sentimental charm recieved…

Ordered a sentimental charm recieved within 2 weeks. The charm is beautiful. I got this sentimental gift for my girlfreind and she loves it. It's very well made. Can see the ashes of loved ones clearly. The packaging was well packed and thought put into it. Absolutely stunning!
Thank you Alba rose

17 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

Hi Simon, Thankyou for such a great review, we hope that it gives your girlfriend great comfort and joy, all the best

Valutata 5 stelle su 5

chain and pendant

Just recieved my chain and pendant with my recently deceased dads ashes in,I am absolutely over the moon with it! I had a bad experience with cherished urns so after my sister recommended this site I ordered my chosen pendant and chain,as soon as I seen it I fell in love with it! it came with an Authenticty certificate with my dads name on too! cherished urns did not provide this.Thank you so much I can have mmy dad with me all of the time now x

13 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

Hi Kathy, thankyou for such a beautiful review of our company, we loved creating such a fitting tribute to your loved one, thanks again for choosing alba rose

Valutata 5 stelle su 5

Cannot recommend this service enough

Cannot recommend this service enough! Was struggling to find a wedding band to fit my engagement ring. Ordered a mould kit and sent it off and received my design very quickly. The whole thing from start to finish was easy and very reasonably priced!!

5 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

Hi Cassie, Great to hear you enjoyed our shaped wedding ring mould kit service. Thanks for taking the time to leave a review, it is very much appreciated. All the best

Valutata 5 stelle su 5

Lovely bespoke memorial jewelry

Lovely bespoke memorial jewelry. Created at a reasonable price with excellent customer service. Couldn't be happier.

5 agosto 2019
Non scritta su invito
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Risposta di Alba Rose

Hi Bern, thank you for your feedback on our cremation jewellery and customer service. We take great pride in providing the highest level of quality we can. Best wishes from all at Alba Rose

Valutata 5 stelle su 5

Beautiful Cremation Jewellery

I selected a 9ct white gold ring with diamonds to hold the ashes of both my parents. They deserved nothing less. My ring has just arrived and I am stunned by the amount of gold and diamond I have got for my money. You can never be sure when ordering online and I was worried that it could be a bit flimsy. This is a substantial and really beautiful piece of jewellery. From a distance the centre ‘stone’ resembles an opal but close up the ashes a clearly visible. My ring has taken just under a month from ordering, and I am sure that I am going to draw great comfort from having my Mum and Dad with me.

I looked at several suppliers before choosing Alba Rose as their designs were so much nicer and less obvious than some of the others. I can recommend Alba Rose and will be contacting them to copy an old and very valuable family ring in silver and Swarovski to make alternative I can wear without worry.

5 agosto 2019
Non scritta su invito
Logo di Alba Rose

Risposta di Alba Rose

Hi Jule, Thank you for taking the time to leave us feedback regarding our cremation jewellery. As you have noted we have designed the products to last a lifetime, ensuring the designs are nice and solid with good weight to them. Its an absolute pleasure to be able to create such sentimental pieces for you, we look forward to speaking with you again, all the best.

Valutata 5 stelle su 5

Memorial ring.

Memorial ring.
The process was very simple. The kit arrived very quickly and my custom made piece delivered on time within the 16 working days quoted. I am very pleased with my ring and the whole process. Would and have recommended to others.

2 agosto 2019
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service ~ Amazing Quality

Great communication! Ashes kit arrived quickly, order placed online and my beautiful bead arrived within ONE WEEK ! Presented in a lovely gift box, so so happy, had so many comments ~ Thankyou for such fabulous service !!

28 luglio 2019
Non scritta su invito

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